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Millennium Hyundai

Hempstead, NY

3.4
561 Reviews

265 North Franklin Street

Hempstead, NY

11550

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Showing 561 reviews

September 22, 2011

my wife and i were there to lease a sonata.after being shown the car,we sat down to talk figures.while doing so another customer walked up to our salesman and kept him at bay for 35-45 mins.seeing that my More

by donewithhyundai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
anthony/robert
Feb 21, 2012 -

Millennium Hyundai responded

donewithhyundai, Thank you for taking the time to share your comments about your experience here at Millennium Hyundai. My name is ToniAnne and I handle customer service for Millennium Hyundai and NY Auto Giant. It is important to us at NY Auto Giant to provide all of our customers with excellent service and offer each and every one of our customers a great deal on their new vehicle, and I would like to personally apologize to you for your negative experience here at the dealership. I would really like to speak with you directly to learn more about your visit to Millennium Hyundai and to see if there is any way we can turn things around for you. If you wouldn't mind, please contact me directly at nyagcustomerservice@atlanticautogroup.net with your contact information and I will touch base with you as soon as possible. Thank You.

September 17, 2011

I brought my car in for service. The building itself was so nice and so clean. Everybody was friendly. I had some maintenence done and the car is running great now. They had me out of there faster than I More

by Sal D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 27, 2012 -

Millennium Hyundai responded

Sal, Thanks so much for all of your fantastic remarks about your visit to Millennium Hyundai for service! My name is ToniAnne and I handle customer service for Millennium Hyundai and all of NY Auto Giant. It is wonderful to hear that you were so happy with not only the quality of service you received, but the accommodations at the dealership during your visit. We look forward to seeing you here at Millennium Hyundai for service for many years to come, and should there ever be anything I can help you with, please don't hesitate to email me directly at NYAGCustomerService@AtlanticAutoGroup.net. Thanks!

September 13, 2011

Worst experience ever. Everything was great until I left the dealership, having left a deposit on an 08 Sonata. Was promised the car the next day and over a week later, I was still without a car. The employ More

by larousseb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1 sales rep, and 3 managers
Feb 22, 2012 -

Millennium Hyundai responded

larousseb2, My name is ToniAnne and I handle customer service for Millennium Hyundai and NY Auto Giant. After reading your comments about your experience with us I would like to apologize that there were so many issues with your purchase, and even more so for the treatment you mentioned you received from the Millennium Hyundai team. Customer service is our number one priority, and your remarks about the phone calls you made to my dealership that went unanswered are very concerning to me. I would really like the opportunity to learn more about your experience with Millennium Hyundai as well as who you dealt with here at the dealership. I would also like to see if there is any way we can make things right for you. If you wouldn’t mind, please send me your contact information to nyagcustomerservice@atlanticautogroup.net and I will touch base with you to learn more. Thank You!

August 18, 2011

I never bought a car on my own, and I wanted to by a Hyundai so I went to the dealership in Hempstead New York....I't was there that I met my salesman Robert Betts. He was so helpful in helping me choos More

by Cortz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 11, 2011

The manager Anthony Nesnick was excellent. When I told him about my other experiences with dealers, especially Millennium Hyundai W. Islip, which I wasn't very happy with, he was more than happy to help m More

by jkrummel4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nesnick
August 06, 2011

Our salesman Rob was extremely knowledgeable and helpful. He took his time explaining every detail of every car we were interested in. He was patient even when we were not sure which car we liked the most. More

by alexandcharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 01, 2011

I initially did a web contact with Millennium Hyundia and recieved a follow-up phone call from Darese Hayde. She was very nice, asked a few good questions and called me back when she had the car I wanted in More

by BeFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
July 29, 2011

I have a 2007 Santa Fa which I brought in for service. THe service rep Mr. Serrone had been very frienly and a pleasure to deal with. More

by dianescar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony Serrone
July 29, 2011

Dealing with your sales rep Mr. Robert Betts made Dealing with your sales rep Mr. Robert Betts made purchasing a new car a pleasureable experience and if it wasn't for him I do not know if I would h More

by dianescar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Robert Betts
Mar 22, 2012 -

Millennium Hyundai responded

Hi Mr. Louis Pinto, My name is ToniAnne and I manage customer service for Millennium Hyundai. I am beyond happy that you had a wonderful experience at our Hyundai dealership. We take some serious pride in customer service, from the initial greet to the actual signing of the paperwork. Rob is a fantastic employee here, and again I am very pleased about your experience & glad that you will recommend us! Feel free to contact me the next time you plan on visiting our dealership! NYAGCustomerService@AlanticAutoGroup.net

July 28, 2011

Best car buying experience of my life. EVERYONE was helpful, polite, curtious, friendly, etc. Ira, the sales man, went out of his way - literally - to help me take my Tuscon home on the same day I fir More

by jeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira, Steve, Anthony, Charles
Mar 22, 2012 -

Millennium Hyundai responded

My name is ToniAnne and I handle the customer service for Millennium Hyundai! I am so glad your experience was more than enjoyable! Ira is such a great addition to our team, and I am very pleased you were able to drive your Hyundai Tuscon home that day. We hope to see you at our dealership again & thank you for the positive feedback! My personal email is: NYAGCustomerService@AlanticAutoGroup.net in case you ever need anything! Best, ToniAnne