Millennium Honda - Service Center

This evaluation is coming from a very LOYAL Honda customer (1978 Accord, 1982 Prelude, 1995 Accord Sport, 2012 Accord Sport V6, the latter which I purchased from Millennium Honda) who has never used customer (1978 Accord, 1982 Prelude, 1995 Accord Sport, 2012 Accord Sport V6, the latter which I purchased from Millennium Honda) who has never used the Honda Service Department until now. And the reason for that?? GREG ANDREWS!! Because of him, I ONLY have my car serviced at Millennium Honda. Greg is very professional, is always available for guidance and advice, and always gives me exceptional service. He responds quickly to all my phone calls, greets me personally and makes sure my service is efficiently completed on time. What a manager!! And an absolute pleasure to deal with. He is SO good, that my husband, a loyal Toyota customer, bought his 2017 Honda Touring, because of Greg, and Millennium Honda is where it gets serviced, just like me!. How lucky Millennium Honda is to have Greg Andrews as their Service Manager! Thank you, GREG ANDREWS!!! Sherry Scher More

Ryan Helps me with my Car Service, he was very profesional Polite and give me all the information I need it. The service was excellent. And now my Car is running great again. Thanks Millenium Ho profesional Polite and give me all the information I need it. The service was excellent. And now my Car is running great again. Thanks Millenium Honda. More

My service adviser Ryan Shim went above and beyond to help me. He even went out of his way to get me coffee. I would recommend him to everyone. A pleasure to deal with help me. He even went out of his way to get me coffee. I would recommend him to everyone. A pleasure to deal with More

First time I came to this service center. Make First time I came to this service center. Make appointment is very simple and not complicated - it was my frustrated when make appointment to the ot First time I came to this service center. Make appointment is very simple and not complicated - it was my frustrated when make appointment to the other service dealer- My car problem is very complicated. But Ryan try hard to solve it. Thank you Ryan for the service. I would like to recommend this auto service. More

May 4, 2021 went to bring the car back to the dealership cause of a recall . Not a good experience. I got to the dealership at 730AM , they told me it would be ready in 2.5 hours. My rep Mr Romo. said th cause of a recall . Not a good experience. I got to the dealership at 730AM , they told me it would be ready in 2.5 hours. My rep Mr Romo. said that its not ready yet after 3 hours. I told him that i will be waiting for the car cause i had no transportation to get home . So basically for three hours they did not even open my hood to fix the recall . I just cannot believe this is happening to me again, cause in 2019 i had another bad experience, where they kept my car for 5 days and did nothing to it . It is obvious that they don’t care about handicapped people.I walk with a leg brace and crutches . I request to get my car back so I can go home to take my meds. Spoke to Mr. Marcello Gloria again, he said he was very sorry. I walked over to the main office asked to speak to the manager Ravel E Meja, they quickly said “oh he is in a meeting” . Secretary took my name and number. Mr. Meja never called back . So this manager was in a meeting all day ? right . I can tell that Mr. Marcelo Gloria really had no excuse for not fixing my car within the time frame .. May 5, 2021 I called and asked for Mr Meja , they he is still in a meeting . This guy has been in a meeting for two days in a row, Right!! May 11, 2021 Still nothing from the manger Mr. Meja. Nor from Mr. Marcelo Gloria It is quite easy to deduce the fact that they don’t care about disable people. I will never step foot inside this dealership again I will be filing a report with the More

By far the best worker there, whenever I need something for my car he’s helping me. Got me in and out everytime by far one of the nicest people there . for my car he’s helping me. Got me in and out everytime by far one of the nicest people there . More

I never go wrong bringing my car to Millennium Honda. Nicolas has always been my guy with whatever my car needs and Newton went above and beyond for me and I am very happy. I will always be grateful for Nicolas has always been my guy with whatever my car needs and Newton went above and beyond for me and I am very happy. I will always be grateful for Nicolas and Newton. More

Service Department - . I called on Wednesday about an oil leak was having , for it to be dropped off at to be looked at on Thursday . It was not looked at on Thursday which I was ok considering we are st oil leak was having , for it to be dropped off at to be looked at on Thursday . It was not looked at on Thursday which I was ok considering we are still a pandemic . I called on Friday @ 11:30 am left a message for my service advisor Claritza Munoz , . I called back at 1:30 with Ms. Munoz and she stated she was speaking with mechanic and will call me back in about 30 minutes. I was fine with her response and patiently awaited her. call. At 4:10 pm , I called back and asked to speak with the service advisor , she stated that she waiting on the mechanic to get back to her . I ask it this was acceptable, because when we last spoke I was told you speaking with mechanic . So I asked has my car been looked at ? should I just pick it up. She went on to say you going to write another negative review. So I asked " the review I wrote prior has no bearing on today's issue so why are you bringing it up? Also when my husband dropped off the car you questioned him about me and the review I wrote . I asked to be transfered to a manager and she proceeds to say , oh you going to write a review like last time . Again I asked to speak to manager . She transfered me to random number. I called back to request to speak to the manager so I can change the service advisor and to find out the status of my car. I am patiently waiting for a call from the manager. I brought my car back to millenium because they have always serviced my car. More