Millennium Honda - Service Center

I had locked my key in the trunk of my car by accident and I called Millenium. Frank Trotta got on the phone and was an absolute pleasure. He told me to come right over and he got me a key to first just o and I called Millenium. Frank Trotta got on the phone and was an absolute pleasure. He told me to come right over and he got me a key to first just open the trunk since he knew I was late to an appointment. Later, I came back and he had the key programmed for the car so that I would have a spare key. He was so easy to work with and extremely helpful. This is the kind of guy everyone wants to have working for him. He is so pleasant to customers and understands business. He knows how to keep customers to keep coming back!! Sharon Liebman More

Living in New York during the winter can be harsh on all vehicles with the snow, salt/sand & pot holes. I planned to travel by car and pulled in to the service center without an appointment just to have my vehicles with the snow, salt/sand & pot holes. I planned to travel by car and pulled in to the service center without an appointment just to have my tires, tire pressure & TPMS checked. The worst thing for a female driver to happen on a long trip is a flat tire or a break down of any sort. I also needed a refresher on my remote control starter. Mark was very patient & understanding. Then he checked my oil gauge and recommended an oil change since I was going out of town. Good thing he did, my oil life was at approx. 30%. I would've needed a change when I returned from my trip anyway. It's nice to be able to pull in to a service center without an appointment and to be taken care of in under an hour. Thank you Mark!! More

After bringing in my 2007 Honda Odyssey to re-set the pin for my GPS, Mark Skawinski drove my car and noticed a "thunk" when he hit the gas. Of course, I didn't notice it and he recommended that I bring it for my GPS, Mark Skawinski drove my car and noticed a "thunk" when he hit the gas. Of course, I didn't notice it and he recommended that I bring it back in to get the motor mount looked at. Of course I did just that and it was repaired as well as a cracked drive belt. So glad that Mark took the time to explain what the issue was to me in person and then over the phone to describe the repairs needed. If the drive belt broke, I could have lost my steering while driving-that is horrible. Needless to say I am grateful for his insight and expertise. I was in and out as promised, everyone at service center is polite and friendly. As a matter of fact we just recently leased a brand new 2014 Honda CRV for my daughter because of their good service. I would recommend purchasing and service from them. More

I've purchased my Honda Odessey at Millennium Honda and been very happy since. They are completely kind and knowledgeable unlike P.S. Honda of Manhasset. Each time I was slipped in for service on a Sat and been very happy since. They are completely kind and knowledgeable unlike P.S. Honda of Manhasset. Each time I was slipped in for service on a Saturday or Sunday I would be greeted respectfully and tended expeditiously. The waiting rooms are immaculate. Coffee and tea options are endless while my children gets entertained with tv and/or reading. Mark Skawinski YOU ROCK!!! Thank you for having my Honda clean and making my day!!!! More

Staff is always very courteous and professional. Occasionally a bit of a wait, but always helpful and willing to explain what was done. Overall a good experience! Occasionally a bit of a wait, but always helpful and willing to explain what was done. Overall a good experience! More

On 2/8/14 I took my 2005 Honda Civic for much needed service. While my civic has served my daughter and I well, I have been contemplating needing a new car (SUV) to meet our needs. I was met initially service. While my civic has served my daughter and I well, I have been contemplating needing a new car (SUV) to meet our needs. I was met initially by Guy who was a stellar gentleman, kind and professional who referred by to Maveita. Maveita provided knowledgable, progrofessioal, and excellent service. She even made sure my fidgety 6 year old daughter was comfy and made sure she had a warm cup of coa coa. Maveita was attentive to my needs,and was honest about how and what she is able to do to. Honestly if I may not have felt confident and sure about my choice to transition if it weren't for Maveita. Maveita is a stellar saleswoman, focused and dedicated. Thanks to Moveita, my daughter and I are enjoying our 2014 CRV, not to mention we love the color (Blue). Moveita even took the time to call me a to make sure I was satisfied, and she did not forget to tell me to tell my daughter hello. I nominate Moveita as"The saleswoman of the year". She is an asset to the company, approachable, believable, and real. Thank you again Mavieta. I can't leave out Guy who was amazing, he took the time to provide in prompt to shuttle service to my home (To get a document) from Hempstead to Copiague), to complete a sale, and even stopped to McDonalds to ensure my daughter had lunch before we were on our way. WOW! Now that is a day well spent, with quality stellar service!!. More

Three weeks ago, I was towed to a Brooklyn, NY service station after a failure in the starter engine in my Honda EX 2006. When the battery was disconnected, the codes for the Navigation System and Radio w station after a failure in the starter engine in my Honda EX 2006. When the battery was disconnected, the codes for the Navigation System and Radio were not entered. When I supplied the code numbers, The Nav system worked promptly, but the fourth digit of the radio was corrupted. I went to Bay Ridge Honda dealership, and they kept me over three hours, only to tell me that they couldn't fix the situation. They claimed they called my original Honda dealer Millenium in Hempstead, NY and they refused to supply the code information. They never attempted to pull the radio and re-program it. I myself called Millenium, which is now 25 miles away from where I currently live, and was greeted cheerily on the phone by a young lady who said that I should bring the car in, and promised me they could easily solve the problem. I drove out to Hempstead to the immaculate and friendly dealership and was greeted by a wonderful, warm, friendly young man Frank Trotta. Not only did Frank inspire confidence, he did everything possible to make sure that my problem would be solved and kept updating me on the timeline. He even offered to drive my wife and me into the local town top ensure our comfort. The computer also detected a safety issue update from Honda which would be fixed at the same time. Not only was the car delivered and serviced promptly and accurately, but the staff actually washed my car! I can only relate, that after all the frustrations I previously experienced with Bay Ridge, the experience with Millenium was fantastic. More over, I will certainly consider buying my next car at Millenium, because this place runs so professionally and honestly. Dr. Bertrand Agus More

I got a 15k mile routine service done at millennium Honda this morning. I had a great experience and recommend using their service department. My service advisor was Frank Trotta; he was very knowledgable ab this morning. I had a great experience and recommend using their service department. My service advisor was Frank Trotta; he was very knowledgable about my vehicle and remembered me from my last visit (which I thought was awesome). My car was ready to go in about 60 minutes and it was not express service! I am impressed! I even saved 10% by booking online (Frank reminded me at the cashier). Generally, all the employees are helpful and friendly, the lounge areas are extremely clean, there is a brand new user-friendly coffee machine, the vending machines are fully stocked, there are iPads and complementary wifi for customers. This is my fifth visit and it keeps getting better and better. More

My appointment was at 10:45 and they were ready. Mark was Very hospitable and attentive. Service to my car was done quickly and with a smile. Very hospitable and attentive. Service to my car was done quickly and with a smile. More

This is the third time I have brought in my car and as usual the service has been great. Today I realized that my NY State inspection expired today and Millennium Honda just fit me in. Mark made sure that usual the service has been great. Today I realized that my NY State inspection expired today and Millennium Honda just fit me in. Mark made sure that I didn't have to wait too long. It was a very nice experience. More