3,944 Reviews of Millennium Honda - Service Center
They were very professional and courteous. They explained in simple terms the purpose why you are there. They explained in simple terms the purpose why you are there. More
The dealership is always clean. The staff was friendly and helpful. I was kept informed about what was needed for my car and how much it would cost. The staff was friendly and helpful. I was kept informed about what was needed for my car and how much it would cost. More
Finally I went to get my car serviced and they didn’t have me sitting in the wait room all day They were very quick with my service have me sitting in the wait room all day They were very quick with my service More
Very easy and accommodating. It was a very easy and organized services. I would recommend. It was a very easy and organized services. I would recommend. More
Your service dept. sucks I will never go to Honda again they are polite liars sucks I will never go to Honda again they are polite liars More
The service dept sucks they lie to you and could care less about the service less about the service More
The service advisor demonstrated exceptional knowledge and professionalism throughout the interaction. Their explanations of the required maintenance were clear and easy to understand. I appreciated the and professionalism throughout the interaction. Their explanations of the required maintenance were clear and easy to understand. I appreciated the advisor's proactive approach in identifying potential future issues. The overall experience was efficient and left me feeling confident in the service provided. I would highly recommend this service advisor to other customers. ( Gwindalyn Brown) More
This review is from my 1/7/2025 safety recall service at which time I was told I needed another alignment after having a 4-wheel alignment done on 12/17/2024 costing $195+ with only 2,739 miles on the odome which time I was told I needed another alignment after having a 4-wheel alignment done on 12/17/2024 costing $195+ with only 2,739 miles on the odometer. This is my 5 Honda Accord (4th from Millennium) and I foolishly paid for the extended warranty so I feel that I should be using your service department. As one drives into the service tunnel, our cars pass through an alignment sensor, well I was shocked and angered that it indicated I needed another alignment 21 days after paying for a 4 whell one. The odometer was at 2,877 miles .... I requested a copy of the red and green alignment sensor report from Steven Murillo. I sent Mr. Murillo an email on January 7 and stated that nothing on my receipts stated that they looked at the alignment. When in the service area, I asked if Millennium had a warranty on their service. Steven kept saying that one pothole could cause an alignment. If this is the case, then this is the last Honda we buy. NONE of the others required an alignment with each service call regardless of where we had them serviced and tires rotated. I would appreciate a call from the service manager. It has taken me so long to calm down from this disappointing experience. Joan Dombrowski More
The wait for the recall part was insane but I assume that wasn’t the dealers fault. Check in was relatively slow as only 1 person was checking customers in…. 2 others were calling people. I couldn’t get th wasn’t the dealers fault. Check in was relatively slow as only 1 person was checking customers in…. 2 others were calling people. I couldn’t get the shuttle home without waiting over an hr. Otherwise it seemed fine. I will say that no matter what you go to a dealership for you always are told something is wrong or needs to be adjusted. So $900 later I got my car back. I got the impression from people I talked to in the waiting room that waiting is a nightmare And they aren’t remotely accurate on when the car will be ready. My consultant Sue explained more to me re the fixes than anyone had in the past which I appreciated. More