Millennium Honda

I called ahead and made an appointment to bring in my car for service on Thursday, 8/21/25. They had no loaner car but told me it would be a few days and therefore, I had to pay out of pocket for a car that for service on Thursday, 8/21/25. They had no loaner car but told me it would be a few days and therefore, I had to pay out of pocket for a car that was nearly $600. On Saturday morning, I called to check on the status of my car and the man told me the hold up was the transmission and swore to me it would be ready on Monday, 8/25. I called early Monday morning and Stephen said my car wasn’t even looked at since last Thursday. I was flipping mad and took my anger out on him. This is unacceptable! When a person makes an appointment to drop it off, they assume the car will be worked on that day. If not, they should’ve told me. Stephen got it worked on that day and had it ready in 3 hrs. That’s what should’ve happened on Thursday. Honda should reimburse me for the money I had to spend on a rental a car. They need more loaner cars too. When Orlando Hernandez worked there, on a different service date a couple of years ago and I was able to get a loaner but they kept my car for 3 weeks! They have to do better and that’s going to influence my decision as to whether I purchase another Honda and that’s why you got 3 stars. It should be 2 but Stephen saved the day. More

I’ve been coming here more then 15 years and I’ve never had a problem. had a problem. More

They satisfied me with the care for my car and kept my car in great condition I appreciate the wonderful and magnificent work mellinium honda accomplished to satisfy my car needs thanks again and have a w car in great condition I appreciate the wonderful and magnificent work mellinium honda accomplished to satisfy my car needs thanks again and have a wonderful week. More

KENNETH KETCHEN greeted us at the door with a welcoming smile; professional can do attitude, and he actually listened to my must have items in my vehicle selection. Mr. Ketchen is the only reason that I pu smile; professional can do attitude, and he actually listened to my must have items in my vehicle selection. Mr. Ketchen is the only reason that I purchased a brand-new vehicle at Millennium Honda. I also have to acknowledge my finance guy "Mario" who delivered outstanding customer service. More

My experience was great! From the front desk to the work preformed. Car is running good so far! From the front desk to the work preformed. Car is running good so far! More

Steven was very helpful and explained everything to me. I would definitely go back for his services. I would definitely go back for his services. More

Need to complain about service and about prices that were not told about or honest about not told about or honest about More

Poor service, poor communication, charges for every single thing. Money focused only, more customer service needed and more focus on explaining different issues with cars instead of just money grab. Ha single thing. Money focused only, more customer service needed and more focus on explaining different issues with cars instead of just money grab. Have issues honoring my wheel and tire protection. Tire protection was completely disregarded and not honored. I would not return. Kerrick was great by the way he helped to resolve issues. Steven was also helpful. More

Great service, friendly staff, clean, and a smooth buying process. Highly recommend this Honda dealership! process. Highly recommend this Honda dealership! More

Service was great and the service Representative was professional. But the work took longer than stated. professional. But the work took longer than stated. More