Milford Auto Group - Jeep Chrysler Dodge RAM - Service Center

Brought my wrangler in for service. Had three issues, they fixed them and completed the work as promised. Bit pricey like everyone now a days. But satisfied Had three issues, they fixed them and completed the work as promised. Bit pricey like everyone now a days. But satisfied More

Definitely would deal with the dealership again and how professional and courtesy the front desk was. professional and courtesy the front desk was. More

Great customers service representatives. A no hassle, no pressure family owned business with no over charging!!! A no hassle, no pressure family owned business with no over charging!!! More

Not a great experience. Said car was ready but engine light was still on. Showed up at 5:15pm and they were still working on it. Antifreeze all Over car and ground. When I Said car was ready but engine light was still on. Showed up at 5:15pm and they were still working on it. Antifreeze all Over car and ground. When I left the engine light was still on. Need to bring it back. Not happy. More

I’ve been a customer of the dealership since 1999. My request for an appointment with one day’s notice was appreciated. Good customer service. Reasonable wait time. My request for an appointment with one day’s notice was appreciated. Good customer service. Reasonable wait time. More

Fast, courteous, friendly service every time. Will continue to go here after the warranty expires. Will continue to go here after the warranty expires. More

Horrible service/ worse sales department / new staff is horrible/ wanted to ask about trading my car but no one asked me for help they just walked by me like I was invisible. Took 5 weeks for an appointmen horrible/ wanted to ask about trading my car but no one asked me for help they just walked by me like I was invisible. Took 5 weeks for an appointment for an oil change, then another issue came up with my car needed brakes I was only able to do the front brakes due to their price increase, paid $900 for my front brakes and an oil change. Also have an issue with my engine but they couldn’t diagnose it without taking my engine apart and forcing me to pay between $1000-$3000 for the repair without knowing what was wrong. Will never go their again I’ve only brought my car to them in the past but because of the staff change and increase in pricing and decrease in their brand knowledge I will have to find another dodge dealer for my repair and for my new car purchase. More

Was told car needed to be taken apart to find out why it overheated and was told a new gasket would be $2500, oo a new cylinder head for $6500 or new engine for $11,000. We thought about it, understandably overheated and was told a new gasket would be $2500, oo a new cylinder head for $6500 or new engine for $11,000. We thought about it, understandably took a bit of time to decide since it was pretty expensive options and called back to say replace the gasket. Was told by Liberty that the ticket was closed and car was put back together since we took too long to decide. I asked if the car was drivable, Liberty said no, so used AAA to tow it back to our house. Once at our house the tow truck driver (extremely nice guy btw) showed us that all the oil and transmission fluid leaker out of the car; low and behold, car was NOT put back together - EVERY PART THEY TOOK OUT WAS MISSING. Terrible, will not ever do business with this dealer again. More

From scheduling an appointment over the phone to picking my car up earlier than expected, everything was great. They were fast, efficient, and much to my surprise.. informed me that everything looked good a my car up earlier than expected, everything was great. They were fast, efficient, and much to my surprise.. informed me that everything looked good and I didn’t need anything done. I was grateful for their honest opinion and will absolutely go back. More

They are incredibly honest and thorough every time I go there. Karl in service is the best. Very polite in all our dealings. Quick and efficient. there. Karl in service is the best. Very polite in all our dealings. Quick and efficient. More