Milford Auto Group - Jeep Chrysler Dodge RAM - Service Center

Very careless with customer service , work done on car was not what I was told was not what I was told More

I wasn't going to review but then you sent me a 2nd text after I had replied STOP. I was told your dealership doesn't accept coupons after dropping at the lock box. OK so I saw the miniscule, curled up tape after I had replied STOP. I was told your dealership doesn't accept coupons after dropping at the lock box. OK so I saw the miniscule, curled up taped sign on the back of the monitor next me, it wasn't on the monitor I was in front of. You did honor the coupon with adding as a one time courtesy warning. If you don't honor or accept coupons can you explain why your very own website offers the exact same coupons as I presented? That coupled with Carl trying to tell me that my wipers were worn out and the source of their skipping when those wipers were replaced mid Aug 22 while on vacation makes me feel devalued as a customer. I felt as if you were trying to take advantage of me and add up un-neccesary fees. It also makes me wonder if all the other little checks offered with oil change were even performed... not sure if I will go back even though this location is less than 3 miles from where I live. Right now lack of confidence is over riding proximity. More

I have always had great service when I go there and when I have to purchase a new car that is where I will go. I have to purchase a new car that is where I will go. More

Courteous, efficient. Nice experience overall. Will definitely use them again for my service appointments in the future. Nice experience overall. Will definitely use them again for my service appointments in the future. More

I needed an oil change, was able to get an appointment fast. I dealt with Carl while I was there and he was nothing short of excellent! Thank you! fast. I dealt with Carl while I was there and he was nothing short of excellent! Thank you! More

Service appointment kept on time work was great and completed as promised on time Staff friendly and knowledgeable completed as promised on time Staff friendly and knowledgeable More

Quick and friendly service, Carl and staff were a pleasure to deal with. Highly recommend. pleasure to deal with. Highly recommend. More

The customer service was friendly and efficient. The waiting area was extremely clean as well. The waiting area was extremely clean as well. More

Lied lied lied lied lied poor service. I took my truck in for a 4 wheel drive issue with going back to 2wheel drive on its on; its still under warranty I was told nothing is wrong because I took my truck in for a 4 wheel drive issue with going back to 2wheel drive on its on; its still under warranty I was told nothing is wrong because they wasn't able to replicate the issue. I took the truck home the happened again twice. I paid 189.00 diagnostic fee, which I was told it would be waived if they did the job another lie. Since my car is still having the same issue its another 189.00 diagnostic fee. I will not be returning. I am out of over 200.00 dollars and not one thing on my truck is fixed. More