Milford Auto Group - Jeep Chrysler Dodge RAM - Service Center

For not selling cars the service part is really good. Prompt and fast. Also they should sell caps for certain car logo's. Prompt and fast. Also they should sell caps for certain car logo's. More

Was very unhappy with first visit from the 16th when I brought the vehicle in for the check engine light. I left the vehicle until the 18th. When I picked it up the check engine light went on on the 19th. brought the vehicle in for the check engine light. I left the vehicle until the 18th. When I picked it up the check engine light went on on the 19th. I called on Friday the 20th and was told the earliest they could schedule me was the following Monday. That same morning Connor McGraw called me at home to ask what the problem was. I explained it to him and he asked me if the Monday appointment was ok. I said to him, did I have a choice? About 1/2 hr later he called me and said to get the vehicle in asap that morning. I brought it in and the tech, Bill who had worked on the vehicle the first time, rectified the problem quickly. He also replaced the rear brake light that was out. I was very impressed by Connor who took an interest in resolving my issue and in Bill the tech, who quickly fixed the problem. It was a very good save. More

I was not told I would be charged for inspecting noisy brakes and they still make noise. They did not resolve the screeching noise. I was told I would have to continue to drive with the noise but the brak brakes and they still make noise. They did not resolve the screeching noise. I was told I would have to continue to drive with the noise but the brakes work as they should. More

I had great service when I brought my jeep in for its safety inspection. Everyone was kind, informative, and efficient! safety inspection. Everyone was kind, informative, and efficient! More

Great fast & reliable service I will always use this dealership for my SRT Durango I won’t go anywhere else! dealership for my SRT Durango I won’t go anywhere else! More

Luke Christian was knowledgeable, thorough, attentive and personable. He kept me fully informed throughout the process and made it as painless as possible, even when the news wasn't so good. Mike was there personable. He kept me fully informed throughout the process and made it as painless as possible, even when the news wasn't so good. Mike was there to support and give me valuable information which helped me to make my decision on moving to a new vehicle. Both of them made me feel valued both as a customer and as a person. When I decided to look at new cars, Shannon made the process as easy as possible, first by getting right back to me when I reached out about a car I saw online, then quickly answering multiple emails, setting up a time for me to come in person to see the offerings and talk about what I was looking for. Jordan greeted me promptly on arrival and also gave me a sense of comfort and reliability as I talked through the options. He was patient, thorough and personable like everyone else. That strikes me as an important characteristic of all the employees at Milford Auto Group. I eventually bought my new Jeep from this dealership. I am very pleased with how the entire process unfolded and the support and appreciation I felt and feel from everyone I encountered. I greatly appreciate doing business with this dealership. That is the reason I have stayed with them for the past 20+ years, and I will continue to rely on Milford Auto Group for the foreseeable future. I will also recommend anyone considering a new car purchase to visit this dealership. They are exceptional! More

My appointment was for 2:00pm and my information was taken at that time. I was told it would take approximately one hour and that was the case. Everything was done as requested. Very polite man who hand taken at that time. I was told it would take approximately one hour and that was the case. Everything was done as requested. Very polite man who handled the service. More

Luke was so kind and thoughtful, he walked me through everything and I feel really well taken care of! everything and I feel really well taken care of! More

The workers are polite and there’s a lovely waiting room. Coffee, tea and snacks are available. Coffee, tea and snacks are available. More

Family run business with friendly sales and service people ready to address your issues as soon as they can. people ready to address your issues as soon as they can. More