414 Reviews of Mile High Honda - Service Center
WARNING! This service department is rude and completely incompetent, do not bring your vehicle here! I brought my car in to check on a steering wheel noise, and the customer service agent falsely reported incompetent, do not bring your vehicle here! I brought my car in to check on a steering wheel noise, and the customer service agent falsely reported that I said I had been in an accident. I have never been in an accident with this car and I never said that I had. When I asked them to correct the false report that service agent made, I was sent to Jill the service department manager. Jill started arguing with me and showed me a Carfax document that reported the car was in an accident in January 2019. I did not even own the car in January 2019, I purchased the vehicle in June 2020. When I showed Jill proof I purchased the car in June 2020, she got visibly angry and was aggressively arguing with me in the middle of the showroom. She then accused me of asking them to illegally change a legal document, which was also completely false. I cannot trust any service department that employs someone the is lying, aggressive, incompetent, and rude. DO NOT BRING YOUR VEHICLE HERE, you will have better success banging your head against a brick wall. More
Robert was professional and courteous He walked me through the service process as he clearly set expectations. It was easy to work with. I’ll recommend Mile High Honda through the service process as he clearly set expectations. It was easy to work with. I’ll recommend Mile High Honda More
I had prompt service and Robert was very professional. I had bought a used Civic which had needed a battery charge before I could do the test drive. Then it died two more times. Robert made it possible to p had bought a used Civic which had needed a battery charge before I could do the test drive. Then it died two more times. Robert made it possible to put in a new battery at no charge! Thank you Robert! More
Whenever I need service done on my Honda Fit, Mile High Honda is where I choose to go. They are timely and affordable, and communicate well before every fix. Stephanie is very kind, professional and easy Honda is where I choose to go. They are timely and affordable, and communicate well before every fix. Stephanie is very kind, professional and easy to work with. More
Excellent customer service provided by Robert Rivera. Highly recommend Mile High Honda for car service! Reliable, responsive, fair and thoughtful approach to servicing and repairing your car. Highly recommend Mile High Honda for car service! Reliable, responsive, fair and thoughtful approach to servicing and repairing your car. More
Sarah Scherzi was taking care of my paper work. She was gracious and attentive. Awesome personality and knew her job well. thank you Honda awesome gracious and attentive. Awesome personality and knew her job well. thank you Honda awesome More
Awesome place for repairs. The representatives are great to work with and explain repairs in a way you can understand. They also don’t pressure you in making decisions for additional repairs. to work with and explain repairs in a way you can understand. They also don’t pressure you in making decisions for additional repairs. More
Went in for an oil change. Daut was ready and helped me immediately. The new service center is beautiful and so efficient. Daut has helped me several times and I’m always happy when I see him. He is so fri immediately. The new service center is beautiful and so efficient. Daut has helped me several times and I’m always happy when I see him. He is so friendly, knowledgeable , and willing to help. He takes time to explain what services will be coming up soon, and mentions anything to keep an eye on in the meantime. I really appreciate his service and demeanor. He also scheduled a follow up appointment for services that I was unable to take care of at this time. I love knowing the people who care for me and my car will be there when I return. Familiar faces and great people build loyal customers. This is the only place I bring my Honda. More