Mile High Honda - Service Center

The service department at Mile High Honda has been incredible. We have used them for the care and maintenance of our vehicle since the day we bought it in 2005 and have never regretted the decision. incredible. We have used them for the care and maintenance of our vehicle since the day we bought it in 2005 and have never regretted the decision. We have particularly enjoyed our on going relationship with Eric Pruter who has made the process of up-keeping our Odyssey easy and hassle free. Eric has always treated us fairly and made sure that we were not inconvenienced during major repairs. Because of Eric and the service department I feel confident in saying that our next new car will be a Honda. More

Having worked with many parts department and their parts advisors, Mile High Honda has the most knowledgeable, friendlist advisors I have ever worked with. Their parts availability and delivery surpass our advisors, Mile High Honda has the most knowledgeable, friendlist advisors I have ever worked with. Their parts availability and delivery surpass our expectations. If we have questions, they are prompt to provide the correct answers. We truly appreciate Mile High's parts advisors. More

I have had the unfortunate experience of being both a shopper and a service customer at this dealership. I live in Denver, so this is the most convenient Honda dealership for me; yet, I've been so disapp shopper and a service customer at this dealership. I live in Denver, so this is the most convenient Honda dealership for me; yet, I've been so disappointed in this business that I will now gladly drive to Longmont for all of my Honda-related needs. The sales personnel at Mile High are inconsiderate, rude, and dishonest; they lie about their used car histories, and try to pass off obvious maintenance issues as "normal wear and tear." They over-charge for their vehicles; when offered an opportunity to negotiate, I was very rudely rebuked by my salesman for attempting to question their "deal." They even refused to provide me with so much as a CARFAX; I had to look it up on my own. Service-wise... A few years later (having bought my car somewhere else), I needed an SRS unit replacement. Mile High Honda quoted me a price that was DOUBLE that of other dealerships in the metro area. Needless to say, I had it replaced somewhere else. Recently, I needed a new A/C part, for which I got a price quote online off of Mile High Honda's web site. Upon arrival to pick up the part, Mile High Honda REFUSED to honor their own online price quote, and tried to charge me 33% extra. This is an unprofessional, dishonest dealership that capitalizes on its monopoly in Denver. For both sales and service, I would highly recommend that you shop around at other metro area dealers; Mile High's shortcomings in both price and professionalism are shocking. Avoid this dealership at all costs. More