413 Reviews of Mile High Honda - Service Center
Warning lights about the Antilock Braking System (ABS) and Vehicle Stabilization Assist (VSA) began to appear intermittently on my 2007 Honda Element. When I called a service advisor at the Colorado Spri and Vehicle Stabilization Assist (VSA) began to appear intermittently on my 2007 Honda Element. When I called a service advisor at the Colorado Springs dealership where I bought the car, he asked how the car was driving. When I said "fine," he indicated that the diagnosis and repair probably could wait a while. Within a few more weeks the warning lights came on and stayed on. As I live at 10,000 feet and drive over half the year on snow and ice, I really needed to know that the ABS and VSA were functioning properly. I was coming into Denver for a conference, so I called Mile High Honda and made a service appointment. Everyone there from the receptionist to the service advisors was extremely courteous and helpful. I was assisted by two or three service advisors, but Chris Smith was the one I worked with the most. The diagnosis of the car's problem was difficult and time-consuming, but Chris kept me updated and worked with my schedule. The part was one not in the dealer's stock, so Chris ordered it and we scheduled another appointment for installation. That also was problematic, and required consultation with Honda USA, but ultimately was successful. I can't say enough good things about Chris Smith, George (the mechanic), and the dealership in general. They are a class act! As I live almost a 300-mile round trip from Denver, it is very important for me to have people I can rely on, and who are flexible enough to work with my often erratic schedule. Well done, Chris! and well done, all. I appreciate you. More
I felt that the quality and price of the service on our Honda Odyssey were great. Chris Smith is a very helpful and friendly employee. We have always been happy with the service we have gotten there. Th Honda Odyssey were great. Chris Smith is a very helpful and friendly employee. We have always been happy with the service we have gotten there. Thanks for everything! I will definately be back. More
I have been a customer of Mile High Honda for over 10 years. I will only go through Eric as I have built a strong relationship with him and I trust him. He is very knowledgeable, honest, and most impor years. I will only go through Eric as I have built a strong relationship with him and I trust him. He is very knowledgeable, honest, and most importantly respectful. I have referred business to Mile High and I always tell them to ask for Eric! More
We have had Honda vehicles since 1988 with many of them purchased at Mile Hi Honda. We only take our cars in for service when Eric Pruter is there. He is a real gem and hopefully appreciated as such. He purchased at Mile Hi Honda. We only take our cars in for service when Eric Pruter is there. He is a real gem and hopefully appreciated as such. He is always pleasant, courteous, informative, very thorough in explaining the problem and the cost - one of the best customer service representatives Mile Hi Honda could have. We feel so comfortable dealing with him that it is almost like visiting a friend. The quality of service is always great. More
I was new to Denver having shipped my car in from Kauai. We have owned Hondas for many years but I have recently been soured with service that I received by King Honda in Kauai. I had a part fail and had to We have owned Hondas for many years but I have recently been soured with service that I received by King Honda in Kauai. I had a part fail and had to drive into the dealer when something broke on my car. They said it would be $3500-$5000 to repair and I took it else ware and had it fixed for $125. With that on my mind I showed up at Mile high and met Eric. He was very friendly and professional and has always struck me as a very honest representative for Mile High Honda. I continue to always ask for him and have been back many times. They are very upfront with the estimates and do not try to sell you all the specials just to pad the bill and I appreciate that. More
Working with Eric is not only a comedic pleasure but his service knowledge and history with my car needs is my utmost concern and reason why I choose to solicit Mile High Honda. As my car ages, my servic service knowledge and history with my car needs is my utmost concern and reason why I choose to solicit Mile High Honda. As my car ages, my service needs become more expensive and the only thing that is NOT happening is I do not receive any coupons or specials by mail anymore. More
We have two Honda Pilots. We brought mine from Mile High in 2003 and had used Mile High for the maintenace care and other repairs since then. The service department at Mile High Honda has been incredible. in 2003 and had used Mile High for the maintenace care and other repairs since then. The service department at Mile High Honda has been incredible. Great staffs, very friendly and helpful. With that said, I bought my husband's pilot to Mile High for all services as well.. I highly recommended Eric and David who have been worked with me about my vehicles for the last 8 years. Thanks More
We have know Eric Pruter for fourteen years. We have owned three Hondas that we have had serviced at Mile High. Eric has become our personal service advisor over that period of time. He has always bee owned three Hondas that we have had serviced at Mile High. Eric has become our personal service advisor over that period of time. He has always been able to get us an appt within a reasonable time. He has always been informative, courteous and friendly. The work that he has been responsible for has always been done correctly the first time. We have always had a positive experience there. As far as cost, the services we have had done have been reasonable. We would recommend Eric and Mile High Honda to any of our friends and family. More
The service from arrival to the time I left was courteous and the completion of work was done in a timely manner. The waiting area was comfortable and I appreciated how I was taken care of through the whole and the completion of work was done in a timely manner. The waiting area was comfortable and I appreciated how I was taken care of through the whole time. Chris was very pleasant to work with and made sure I knew what was going on and suggested I look into new tires for the front as they were very worn and it is a safety issue. More
I have had my Honda CR-V now since 2003 when I bought it brand new. I absolutely love love love the customer service at Mile High. Every time I go in there, I always make sure to ask for Eric Pruter. His pr brand new. I absolutely love love love the customer service at Mile High. Every time I go in there, I always make sure to ask for Eric Pruter. His professionalism, knowledge, honesty, and warm positive attitude keeps me coming back. He always takes care of me in making sure my vehicle is well taken care of and done in a timely manner as well as gives me updates throughout the process. So would I recommend Mile High Honda??? ABSOLUTELY!! They have my loyalty for many years to come and I can't wait to get my next Honda. Thank you Mile High Honda and thank you Eric for making my experience each and every time above and beyond what you will find at any other dealership! More