Mile High Honda - Service Center

Avoid Mile High Honda for Service—You Deserve Better I brought my 2013 Honda Civic in for a transmission service. It took much longer than expected, but I tried to be patient. Afterward, they recommended brought my 2013 Honda Civic in for a transmission service. It took much longer than expected, but I tried to be patient. Afterward, they recommended over $2,000 in additional services—which I declined. Fast forward a few weeks (with very little driving), and my car suddenly started overheating. Thankfully, I was near another mechanic who diagnosed the issue: a thermostat stuck closed. According to them, Mile High Honda had only drained and refilled my coolant—they didn’t actually inspect any internal parts, which should be standard during a complete radiator service. Because of their negligence, I had to spend another $500 to fix the issue. When I brought it to their attention, they offered a $75 refund—barely anything compared to the cost of the repair. We suggested that a fair compromise would be refunding half of the service amount ($280), but instead of working with us, they completely ghosted the conversation. All over an additional $60. This was an incredibly disappointing experience. Poor service, no accountability, and zero follow-through. If you value honest, reliable care for your vehicle—take it somewhere else. More

Poor communication and they won't own up to it if they make mistakes. I have called to speak with a manager 3 times now and have been assured someone will call me back. Nothing. Then they have the nerve t make mistakes. I have called to speak with a manager 3 times now and have been assured someone will call me back. Nothing. Then they have the nerve to send a marketing text asking for my business. Their service dept misthreaded a lug nut so when I got a flat, of course on that tire, I had to have my car towed in ($120) and then pay for them to replace the tire and fix the mistake that THEY made. I had to cough up $1200 and miss an entire day of work because they screwed up my lug nut. No one else has worked on my car and yet they won't even call me back!! Bad business. Don't go here. More

Devon B was an amazing help last week getting my oil change at honda where i purchased my Civic Sport. Great knowledge and answered my questions and concerns. recommend A++++++++++ change at honda where i purchased my Civic Sport. Great knowledge and answered my questions and concerns. recommend A++++++++++ thanks again More

After getting my car serviced for a "Check Engine" light. It came back on 8 miles later. Called on Monday left a message for the Service Manager. He didn't call back. Spoke Tuesday with GM Mr. Black who was It came back on 8 miles later. Called on Monday left a message for the Service Manager. He didn't call back. Spoke Tuesday with GM Mr. Black who was super nice and said I'd be well taken care of. Fernando (Service Manger) called later and didn't do squat! I told him I was not satisfied, he still didn't offer anything. Disputing the charge with my bank. Go elsewhere. Zero Stars More

Don’t go here. I went in for an oil change and AC inspection. Mechanics let me know it’d be covered by warranty. After 5 hours waiting in the shop, I had to leave p I went in for an oil change and AC inspection. Mechanics let me know it’d be covered by warranty. After 5 hours waiting in the shop, I had to leave prior to service since they took walk ins before my scheduled service. They rescheduled me for the AC fix just a few days later. After wasting 3 more hours at their shop, they told me they made a mistake and couldn’t fix my car under warranty. Would be ~3k. Complete waste of time. I also saw my service advisor texting and driving in my car. Brought this up to both George Black (GM) with no response and Scott Mack (manager) who defended the service advisors who were rude, texting and driving, and mechanics for confirming I was covered by warranty. More

Have never had a bad experience at this dealership. Bought my CRV Touring there In 2018. My awesome salesman is Charles Kirya. Anytime I have a question or concern I am greeted by knowledgeable and kin Bought my CRV Touring there In 2018. My awesome salesman is Charles Kirya. Anytime I have a question or concern I am greeted by knowledgeable and kind people. My most recent experience really sealed my appreciation for having bought a 2nd vehicle there. Charles was very helpful even to the point of jump starting my car so that I could drive it to the dealership. I also appreciate one of the service managers, whose name is Jill, for ensuring that I was satisfied with the service rendered before I left. I referred a good friend to Charles Kirya who sold 2 vehicles to me and he was extremely satisfied with Charles’ knowledge and patience. I like to feel safe in my vehicle and when I bring it in for regular maintenance, I feel confident in their attention to detail. I take my vehicle in for regular service to ensure that it will last a long time. When the time is right and if I need a new vehicle, I will choose Charles Kirya as my Salesman and I will choose Mike High Honda. More

The service was expedient and people working their were very friendly and very helpful. They made sure that I was informed. very friendly and very helpful. They made sure that I was informed. More

Excellent customer service ! Nic, Lloyd, Sara and Omar were the best. Plus the following up were the best. Plus the following up More

Took my Honda in for service- technicians were very fast and extremely courteous. Would recommend very highly- mile hi is the best Honda dealer in Denver no question and extremely courteous. Would recommend very highly- mile hi is the best Honda dealer in Denver no question More

Very attentive staff. I've been servicing my SUV from Milehigh Honda and very satisfied with their service. Milehigh Honda and very satisfied with their service. More