Mile High Acura - Service Center

Recently purchased a used Acura and after this super cold (Bronco playoff) weekend, I discovered that the original battery needed to be replaced. Fortunately, the car was still under warranty so the new batt (Bronco playoff) weekend, I discovered that the original battery needed to be replaced. Fortunately, the car was still under warranty so the new battery was covered! Service department was great and took care of me right away. I called in on a Tuesday evening and the service was completed the very next day! Don was very courteous, efficient, helpful and professional. What more could one ask for? It was a real pleasure to deal with the folks at Mile High Acura! Many thanks!!! More

Want to commend the Mile High Acura service team for their exceptional and courteous service recently delivered to me and my family. Particularly want to recognize Brittney Waters for somehow squeezing their exceptional and courteous service recently delivered to me and my family. Particularly want to recognize Brittney Waters for somehow squeezing us in to her same day service log and not only diagnosing the problem, but providing a same day fix. We were traveling through the area from out of town and were in a pickle with a major breakdown. Brittney was incredibly accommodating despite a service schedule that was fully loaded. We couldn't be more pleased with the outcome and are raving fans of Brittany and the Mile High service team! Extremely well done! More

Mile High Acura's service department was the best I have ever encountered. Mark and the other service employees always took the time to explain the various services for my vehicle. They maintained a high ever encountered. Mark and the other service employees always took the time to explain the various services for my vehicle. They maintained a high level of professionalism, courtesy, and friendliness that I have not experienced anywhere else. In addition, the prices I was quoted and service recommendations were always fair and in line with maintenancing my vehicle given it's age and usage. In summation, the services provided for my vehicle at Mile High Acura were exceptional, and I would make a recommendation to anyone needing services or a vehicle to this location. More

All of the employees are so nice and welcoming. I brought my 2003 Acura TL in for service and was greeted immediately by all of the service employees. I was pleasantly surprised that I did not have to take my 2003 Acura TL in for service and was greeted immediately by all of the service employees. I was pleasantly surprised that I did not have to take the courtesy shuttle, and the Mark Jarvis had arranged for a courtesy rental for me. Mark is always very attentive and makes sure my car is taken care of and I never have to wait longer than I am expecting. I know that my Acura is in good hands when I go to Mile High Acura. I highly recommend their service. More

The only reason I don't give a "5" rating for the dealer is because I simply like to leave a little room at the top for a truly exceptional experience. I probably already have had an exceptional the dealer is because I simply like to leave a little room at the top for a truly exceptional experience. I probably already have had an exceptional experience. Maybe a little selfish I know, but what if I have a truly unbelievable experience in the near future and I can't leave room to give Mark Jarvis a "5" then? Mark and the staff already deserve a "5" but he always seems to get better. Case in point: I recently had an issue where my 3.5RL (2000 Year Model) would not start. Luckily the car stalled at home. I called Mark and said I potentially have an emergency that may require a loaner car and that I would have Triple A tow the car to Mile High Acura. Mark actually diagnosed the problem over the phone and added that he had the same problem not to long ago but wasn't lucky enough to have it happen at home. He was dead on with his diagnosis. He said he would let me know when the car got to the dealer and whether or not it would need to stay over night. In that event he would have a loaner ready but thought the problem could be repaired the same day. Everything went smoothly. Before I found Mark Jarvis and Mile High, my wife had taken the car to another Acura dealer and they gave her the runaround and a long laundry list of repairs that needed to be done. The way they treated her left a bad taste in my mouth. I told her that I would take the car to another dealer for a second opinion. That's how I came to Mark Jarvis and Mile High Acura. Mark and his team did find some problems but what I appreciated was that he presented the problems in a prioritized format in terms of time and budget. That left me feeling good about how to approach the repairs and just as importantly he communicated everything in a efficient, professional manner which displayed his knowledge and experience. Don't let him leave the dealership either for another position or for retirement, ever. Thank you, Andre Hodlewsky More

I had my Legend serviced with Mark for the four years I owned the vehicle. I was extrememly satisfied with the work they performed, and more importantly, felt safe that the car would be reliable. I paid owned the vehicle. I was extrememly satisfied with the work they performed, and more importantly, felt safe that the car would be reliable. I paid a decent price for the repairs, yet he worked very haard to get me the best service price. Although I paid hundrends on the preventative maintenance, that was a small price for the peace of mind knowing that Mark was honest with me and the repairs were impecable. More

Timely, professional, accurate, relationship with Mile High Acura service and sales department. I have never had any problems scheduling maintence, getting a loaner car, or being overpriced for service. M High Acura service and sales department. I have never had any problems scheduling maintence, getting a loaner car, or being overpriced for service. My experience with buying my used car was great, from the financing, price, and options. More

Let me begin by saying that Mark Jarvis is amazing in all aspects of his job. First, when my car was being serviced and my wife went into labor, Mark arranged it so that I did not have to worry about return aspects of his job. First, when my car was being serviced and my wife went into labor, Mark arranged it so that I did not have to worry about returning the loaner and made sure that I had a working vehicle to take to the hospital and to be with my wife and baby daughter. Second, Mark has been servicing all my family's Acuras for as long as I can remember to the point where when we go in for a service it is actually like visiting a family friend. Also, Mark is the reason why I bought my last Acura because I knew he would be able to help me with service and advice honestly. Finally, it is hard to trust most people nowadays in the service industry but not in Mark's case. He is a man of integrity always going above and beyond. As long as Mark is with Mile High, I will own an Acura. Feel free to contact me for more information- Nkin Suwannakorn,303-489-4231/ More

Been very please with Mile Hi Acura and Service advisor Mark Javis. His a rare guy nice knowledgable and caring.He even go the extra mile to make sure the my problem is solved. Even if he doesn't no the an Mark Javis. His a rare guy nice knowledgable and caring.He even go the extra mile to make sure the my problem is solved. Even if he doesn't no the answer he will research and get back at you that very important to me. Keep up the good work and I will return. More