Mile High Acura - Service Center

I would like to mention that Mark Jarvis was always kind, caring, understanding, experience, fair and patient with all of my services at Acura. He made the visit easy, helpful and painless. I obs kind, caring, understanding, experience, fair and patient with all of my services at Acura. He made the visit easy, helpful and painless. I observed he was this way to all customers and that says something about his integrity and the person that he is. Thank you! More

Mark Jarvis, service consultant, is the major reason for my consistently outstanding experience at Mile High Acura over the past five years. I have just completed my 98,000 mile service call and have never my consistently outstanding experience at Mile High Acura over the past five years. I have just completed my 98,000 mile service call and have never had a bad experience. Mark always pays attention to detail and his integrity is unquestioned. He has my full confidence...when Mark says I need something, I get it done and have never been disappointed. Mark is the reason I will buy my next car from Mile High! More

I made the switch to Mile High Acura from Courtesy Acura and have had the BEST experience at Mile High (unlike Courtesy). Mark Jarvis has always been my service consultant and he has accommodated my needs o and have had the BEST experience at Mile High (unlike Courtesy). Mark Jarvis has always been my service consultant and he has accommodated my needs on every occasion. This past visit, I needed an oil change and didn't have an appointment. Even though the appointments were booked all day, he managed to fit me in! The time before that, he managed to get me a rental car last minute so I could make it to a doctor's appointment on time. He is always very friendly and delivers excellent customer service time and time again. He is the main reason I bring my vehicle to Mile High Acura. More

My family and I have been going to Mile High Acura for over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been trustworthy and reliable when it comes to all off our family's auto needs. Besides Acura being a reliable vehicle, we only drive Acuras because we trust our service team and know that whenever we need anything they are right there to help. I would recommend Acura owners to service their vehicles at Mile High Acura and to ask for Mark as he will make sure to take care of you! More

We have been customers of Mile High Acura for so long, I don't even recall when we first became Acura owners. Mark Jarvis has been the BEST! His customer service is excellent! He is so personable and has don't even recall when we first became Acura owners. Mark Jarvis has been the BEST! His customer service is excellent! He is so personable and has helped us for years. In fact, Mark is one of our main reasons that we have stayed with Mile High Acura. He has ALWAYS taken the time and effort to help us with anything needed! We would HIGHLY recommend this dealership as well as their service department. The service is ALWAYS excellent. We have not EVER needed to complain about ANYTHING because we have ALWAYS been so well taken care of. 5 stars go to Mile High Acura and 100 stars to Mark Jarvis!!!! Thank you, Mark for always taking such good care of us! Terri and Jeff Auerbach More

My family has purchased cars from Mile High Acura for more than 25 years because of their commitment to service before, during and especially after the sale. Mark Jarvis of the service department is par more than 25 years because of their commitment to service before, during and especially after the sale. Mark Jarvis of the service department is particularly excellent, but each and every employee I've ever dealt with has been kind, courteous and professional. More

I came in for a filter and oil change service. I was offered coffee, water and snacks in the waiting room. Casey Irvine showed me the Accelerated Service Checklist and explained the condition of the ti offered coffee, water and snacks in the waiting room. Casey Irvine showed me the Accelerated Service Checklist and explained the condition of the tires, oil and filters. Everyone was courteous and I was able to leave within an hour of my arrival with a complimentary car wash! More

I've been working with this dealership for more than 7 years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are m years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are mimicked by all other Mile High Acura service representative's. I live approximately 15 miles away from Pikes Peak Acura, but choose to drive 90 miles north for service at Mile High Acura. Their customer service is top notch, and the best I've experienced with all industries! Acura Owner Rico Maestas More

I purchased my RDX in December so this was the first time that i had the need to visit the service department. I had spoken with Mark Jarvis, from Arizona, by phone in January,. The right fog light had bee that i had the need to visit the service department. I had spoken with Mark Jarvis, from Arizona, by phone in January,. The right fog light had been broken on my trip to Arizona. I was not comfortable going to a dealership with which I was not familiar. Mark assured me that since Arizona had no snow, ice, and little rain it would be safe for me to wait until I returned to Colorado to have the light repaired. When I called to schedule an appointment for the 5000 mile service and repair of the fog light Mark remembered my situation. Mark was professional, kind, & knowledgable in his dealings with me at the service appointment. Excellent customer service. Jan Rockwell More

Casey was great. I was 40 minutes late for my oil change appointment and he was still able to change the oil, check the car out and wash it in less than one hour. That is the shortest amount of time I have appointment and he was still able to change the oil, check the car out and wash it in less than one hour. That is the shortest amount of time I have ever waited. I have been using this dealership for over 16 years. Two different Acura cars. I love the new speedy service available for just oil changes. This is great!!! More