Mile High Acura - Service Center

I have always been impressed with Mile High Acura. This is where I bought my Acura and that experience could have been more pleasant. Never the less, I continue to have my car serviced there because I trus is where I bought my Acura and that experience could have been more pleasant. Never the less, I continue to have my car serviced there because I trust the work will be done correctly and quickly. I do want to comment on one of the employees. When I schedule my car for service I always call Mark Jarvis. He is knowledgable and professional but most importantly I trust him. He is an excelent example of what customer service should be. Thank you. More

I have always received EXCELLENT service when dealing with Mile High Acura. I wouldn't hesitate to recommend them to a friend! They have always provided fast friendly service and have explained all of m with Mile High Acura. I wouldn't hesitate to recommend them to a friend! They have always provided fast friendly service and have explained all of my options. I've never felt pressured and have always left with a smile. More

I have owned three Acura's now and have always felt welcomed and taken care of at the dealership in Aurora. It is nice to see the same faces year after year. Mark Jarvis, in particular, always has a welcomed and taken care of at the dealership in Aurora. It is nice to see the same faces year after year. Mark Jarvis, in particular, always has a smile on his face and is quick to take care of any issues you may have. It is always a pleasure dealing with him. More

Had my MDX serviced 2-3 weeks ago. I also had a defect battery a week ago. Unbeatable 5 star service all the way! The regular service was done on time while I waited. When my car battery went, a tow battery a week ago. Unbeatable 5 star service all the way! The regular service was done on time while I waited. When my car battery went, a tow truck picked up the car at the time that was promised and took it to Mile High. I notified Mark, who kept me in the loop all the way made sure it got fixed painlessly and effortlessly. I have lived in 4 countries on 3 continents, including Europe, and I've never experienced this kind of service from a car dealership. Well done to Mark Jarvis and his team. More

Love working with Don. He always helps us out and is very courteous and polite. We have been in several times to have items fixed that are covered by the warranty and everything has been taken care of, no q courteous and polite. We have been in several times to have items fixed that are covered by the warranty and everything has been taken care of, no questions asked. This is my first Acura and so far very pleased. The times that we've had to loop in Don's manager, he has been helpful as well. More

The whole process of bringing a vehicle in for service is somewhat painless from start to finish: The service people are friendly and helpful, a loaner is available, they provide accurate estimates and the s somewhat painless from start to finish: The service people are friendly and helpful, a loaner is available, they provide accurate estimates and the service is generally completed earlier than expected. But more than that I feel that I am treated with respect and that they value my business. More

Service staff, particularly, Mark Jarvis has intimate knowledge of Acuras. Staff always accomodating and friendly. Appointments suggested, but work and completion time are as promised. Loaner car provide knowledge of Acuras. Staff always accomodating and friendly. Appointments suggested, but work and completion time are as promised. Loaner car provided. Shuttle service to home/work provided. Additional work only done w/ your knowledge and confirmation. Clean waiting area that is well stocked with refreshments and snacks. Prices are higher than from an independent garage but dealership uses original Acura parts that are pricier than aftermarket or remanufactured parts. More

I have been getting my 1994 Acura Legend serviced at Mile High for approx 13yrs. During that time I've dealt almost exclusively with Mark Jarvis. I can't say enough about his professionalism, his wonderful p High for approx 13yrs. During that time I've dealt almost exclusively with Mark Jarvis. I can't say enough about his professionalism, his wonderful personality and his great knowledge for the job. I've sent many United Airline friends as well as my other friends to Mile High service center for their Acura repairs due to the fantastic and honest service I've received from Mark and the others there at Mile High. He's assisted me so many times and has been so accommodating to my schedule. Being a 1person, 1car family he is appreciated more than I can say. Mark is definately the reason I have been so loyal to Mile High Acura. Until I can afford a newer Acura, I'll just have to count Mark and the rest of the service family to keep this one going. More

Mark is one of the most consistently friendly, Honest, courteous, employees I have had the pleasure to deal with. Mark goes above and beyond the normal customer service to ensure you are satisfied. You sh courteous, employees I have had the pleasure to deal with. Mark goes above and beyond the normal customer service to ensure you are satisfied. You should be proud of Mark, he is the reason I bring my vehicles to Mile high Acura. More

Mark seems to have great knowledge about my car. He has a geniune desire to want me to be happy with the service. He's been out of town a few times during my servicing and has taken measures to make sure wor geniune desire to want me to be happy with the service. He's been out of town a few times during my servicing and has taken measures to make sure work is done properly. He follows up every time and even checks in to make sure my car is running smoothly. I've been to many other dealerships and never had this level of service. More