Mile High Acura - Service Center

I have dealt with Mark for 11 years and everytime i take the TL in for service Mark is always so friendly and so nice to talk with that i look forward to taking the car in for service. I could not ask for a the TL in for service Mark is always so friendly and so nice to talk with that i look forward to taking the car in for service. I could not ask for a better service advisor. Mark is the best one of all the dealers i have used. More

Mark and others at Customer service for MDX repair are great. They are friendly and they explain car issues and make recommendations. Mark also follows up extremely well. Since we live in Pennsylvania great. They are friendly and they explain car issues and make recommendations. Mark also follows up extremely well. Since we live in Pennsylvania and only come to Colorado to our vacation home several times a year, where we keep our MDX, it is very important to us that we have someone like Mark we can rely on. Lawrence C. Kuo More

very friendly and knowledgable staff. Comfortable waiting area in service department which includes snackas and several beverage choice. The Starbucks coffee is certainly a plus. I always get the waiting area in service department which includes snackas and several beverage choice. The Starbucks coffee is certainly a plus. I always get the exact date and time requested to fit my schedule. Ordering special parts is very easy, as my service advisor, Mark Jarvis, handles it for me. I've recommended Mile High Acura to several of my Acura-driving friends and they love the way they are treated by Mark Jarvis. I recently purchased another Acura just because I don't want to leave the wonderful service they offer. More

We have utilized this Service Department for over 18 years. We have found the employees always customer oriented and very business like in our dealings. They have always answered our questions and pr years. We have found the employees always customer oriented and very business like in our dealings. They have always answered our questions and provide the best quality service in the Denver metro area. More

We own a 2004 Acura MDX (purchased new)and have had all owner manual recommended services performed at Mile High Acura. In all these years I don't recall any service issue arising with our MDX in between t owner manual recommended services performed at Mile High Acura. In all these years I don't recall any service issue arising with our MDX in between those recommended services (as an aside, we are so happy with our MDX, we have decided all our future auto purchases will be Acuras--and, yes, we will utilize Mile High Acura for service). If so, any out of the ordinary service would have been performed at Mile High Acura. We are confident in the service work performed. All personnel (our service consultant,service techs and cashier) are professional, knowledgable, very efficient and warm. I look forward to my service experiences at Mile High Acura. Our service consultant for many years has been Mark Jarvis. He makes sure we are well informed and possesses all the qualities described above. He also welcomes any telephone call I make to him on occasion with a general question. The environment at Mile High is pristine and we find it a pleasure to be a customer. In short, we do and have highly recommended Mile High Acura. More

Mark is always friendly and ready to assist with scheduling service. A loner is ready for me when I arrive along with the paperwork for me to sigh. Mark alway calls me with updates (everyday) for scheduling service. A loner is ready for me when I arrive along with the paperwork for me to sigh. Mark alway calls me with updates (everyday) for as long as they have my car, he always makes me feel like I'm important. I appreciate the friendly staff and personal service I receive from Mile High Acura. I live in Arvada and drive all the way to Parker practically just because of the quality of service I get for Mark... More

We have had the pleasure of working with Mark Jarvis in the service department, for several years - he is honest, dependable, and very knowledgeable. My appointment always starts on time and he gives me a the service department, for several years - he is honest, dependable, and very knowledgeable. My appointment always starts on time and he gives me accurate estimates of how long they will take. Mile High is a great dealership. More

I was stationed in Denver for a year and took my car for service to Mile High Acura. There I was surprised to see the friendliest Car Dealership I have seen in my life. This was due to the staff, more spe service to Mile High Acura. There I was surprised to see the friendliest Car Dealership I have seen in my life. This was due to the staff, more specifically Mark Jarvis. Mark was a technical expert, and a genuinely good guy. Mark and Mile High made all my vehicle service quick and painless. More

I've been bringing my cars to Mile High Acura for service since I moved to Denver 13 years ago. I've never experienced such high-quality service or trustworthy service providers like those at Mile High. In f since I moved to Denver 13 years ago. I've never experienced such high-quality service or trustworthy service providers like those at Mile High. In fact, I purposely sought out a pre-owned Acura after my first was stolen so I could continue to rely on Mark and the rest of the staff to handle all my service needs without giving it a second thought. To me, that's the real luxury of owning an Acura! More

I had an issue with the fan for my heater in my MDX. I was getting a loud noise coming from the fan everytime I turned on the air conditioner or heater. A few days earlier I had the windshield replaced b was getting a loud noise coming from the fan everytime I turned on the air conditioner or heater. A few days earlier I had the windshield replaced by a local glass vendor and began to notice this noise immediately. I took the car back to the glass vendor and they were not able to locate the cause of the noise. So, I took the car into this dealer and they were able to find that a piece of paper towel was wrapped around the fan. They saved this piece of paper towel for me and I was able to file a claim for the cost of this service with the glass vendor. The glass vendor was willing to reimburse me for the cost of this service. I want to say thank you to the dealer for helping me get this issue quickly resolved. More