Mile High Acura - Service Center

I return to see Mark at Mile High Acura, he always makes sure I am taken care off - from price, to fast friendly service. He always makes sure my car gets what it needs done and never tries to oversell me sure I am taken care off - from price, to fast friendly service. He always makes sure my car gets what it needs done and never tries to oversell me with extras. I even bought my car from Mile High Acura I enjoyed Marks friendly service so much! Great work! More

I enjoy working with Mark Jarvis in the Acura Service Department; whenever my car has any service needs and or future service needs he's my 1st point of contact. He is knowledgeable, friendly and goes ab Department; whenever my car has any service needs and or future service needs he's my 1st point of contact. He is knowledgeable, friendly and goes above and beyond the call of duty. Talk about going the extra mile that is Mark Jarvis! More

Straight shooters, friendly, courteous.Been going to Mile High for over20 years,find them to be honest,helpful. I have not purchased a new Acura since 2002, because Acura did not keep up with the luxury car High for over20 years,find them to be honest,helpful. I have not purchased a new Acura since 2002, because Acura did not keep up with the luxury car market. Their R/L model does not have the features that comparable Lexus and Cadillac models have. More

Great dealership with friendly and quick customer service. They send me reminders, I call and often get an appointment the next day, they pick drop me off at work, then pick me up and I get my car service. They send me reminders, I call and often get an appointment the next day, they pick drop me off at work, then pick me up and I get my car - service completed and even vacuumed and washed. I trust these guys! More

I am so glad to have a chance to rate Mile High Accura in general and Mark Jarvis in particular. I am on my third Accura. I had a brief experience with another Accura dealership in S. E. Metro area. (my husb general and Mark Jarvis in particular. I am on my third Accura. I had a brief experience with another Accura dealership in S. E. Metro area. (my husband got a "deal" on oil changes) The difference is remarkable. Mile High Accura is clean,organized and welcoming. Being there is a pleasant experience. That was not my experience at the other dealership. Mark is competent,friendly, helpful and professional. He exemplifies the meaning of service in a service industry. As a matter of fact so does Mile High. Actually everyone that I have come in contact with at Mile High has been outstanding. That kind of perfection must "start at the top". From the follow-up calls whenever I have any work done to the reminders of the change to daylight savings time this dealership is one that I would highly recommend. More

Great service! Friendly, helpful and timely. Came in for a the B1 service on my RDX which does a vehicle inspection. The minute they found out I needed new front brake pads, rear brake pads and fluid, for a the B1 service on my RDX which does a vehicle inspection. The minute they found out I needed new front brake pads, rear brake pads and fluid, they got me into a rental car on my way so I wouldn't be sitting there any longer. Great work! More

Mark Jarvis is the reason I keep coming back to Mile High Acura. My Acura went out of warranty back in 2007 but Mark takes such amazing care of both me and my car that I won't go anywhere else. He is alway Acura. My Acura went out of warranty back in 2007 but Mark takes such amazing care of both me and my car that I won't go anywhere else. He is always courteous, caring, friendly and always remembers me. I know that the work that is being done on my car is the best anywhere and if there is ever any question, Mark is there to make sure everything works out. On a couple of occasions, Mark test drove my car himself so he could answer my questions or explain a concern that I had; he is truly the absolute BEST! A friend of mine just bought an Acura and I told her to always get her car serviced there and when she called to set up the appointment to ask for Mark; I know he will treat her right. Mile High Acura is LUCKY to have Mark on their staff; he really is the reason I keep coming back! Bonnie S. Maybach More

I have owned an Acura since 2002 and had a pleasant experience purchasing both vehicles. However, my much more extensive experience with Mile Hi Acura, Denver, Colorado was with the Service Department experience purchasing both vehicles. However, my much more extensive experience with Mile Hi Acura, Denver, Colorado was with the Service Department. And, in that Department, found myself more and more seeking to work with Mark Jarvis one of the Service Managers. I found that Mark Jarvis was personable as well as professional in handling my regular service appointments. He was especially helpful when I had specific problems, viz. my radio/CD system crashing. Mark explained the problem and resolved it within an especially expeditious amount of time. He has always gone the extra mile in researching, assessing, and solving any auto difficulty of mine from regular scheduled service to replacing tires, to more significant electrical and/or mechanical difficulty. He was responsive to phone calls and messages, called me down when I was overly anxious, and was generally a "professional companion" regarding service needs for my Acuras. I found him knowledgeable, clearly explanatory of problems, what was needed (but not over needed), costs, and overall responsive, accomodating as far as that was possible, and personable in all my dealing with him. He is a credit to Acura, Mile Hi Acura, and the industry in general. I would recommend anyone to Mile Hi Acura in Denver particularly because of the service I received through Mark Jarvis. Because a person has a lot more involvement with the Service Department than the Sales Department in an auto agency. Thanks heaps Mark, Appreciatively, Robert Poopovich More

Every time Mark has help me, I have been pleased. His knowledge about the Acura products is outstanding. I feel he balances the needs of the customers with the dealership ability to service the customer. knowledge about the Acura products is outstanding. I feel he balances the needs of the customers with the dealership ability to service the customer. When I have had a problem, Mark found a solution that worked for me. More

Mile High Acura, and specifically service representative Mark Jarvis, has been absolutely GREAT to work with! I've been taking my very old Acuras there (first a '94 Legend, now a '97 RL) for more than five Mark Jarvis, has been absolutely GREAT to work with! I've been taking my very old Acuras there (first a '94 Legend, now a '97 RL) for more than five years. What I really love is that I feel so confident they're making the right recommendations for service, doing quality work, and standing behind it -- no matter what. I feel I can trust Mark's advice and that he's making the same recommendations to me that he would give his own family. I've never had an issue with the quality of work done there. The customer waiting room is pleasant, well-equipped (computer stations with Wi-Fi and current magazines and newspapers), with good coffee, water and snacks. And they wash your car! It's almost someplace you'd go if you didn't have a car issue (almost). If they keep taking such good care of my car I may never need a new one, but if I do that's the first place I'll go. More