Mile High Acura - Service Center

I bring my MDX to Mile High Acura for all its maintenance and repair needs, in large part because of the service provided by Mark Jarvis. Mark is always friendly, helpful and reliable. He consistently goes and repair needs, in large part because of the service provided by Mark Jarvis. Mark is always friendly, helpful and reliable. He consistently goes above and beyond to ensure that I understand what repairs my vehicle needs, how long they will take, the cost of the repairs, and the best course of action in the event there is a choice to be made. Mark also works around my schedule so that the maintenance or repairs can be completed with little interruption to my busy schedule. More

I thought the customer service was outstanding. I had to visit the service department due to remote key problems. Although no resolution was found, the auto technician and the customer service representati visit the service department due to remote key problems. Although no resolution was found, the auto technician and the customer service representatives appeared to do everything in their power to attempt to find the problem. A subsequent appointment was scheduled for a second opinion, but I do believe the individuals that worked with me that day did everything they possibly could. I was only charged for issues with the car that were repaired. I was not charged for the extra 2.5 hours of diagnosis and troubleshooting the Mile High Acura personnel completed on the car. Thanks for the help. More

Mark Jarvis is the primary reason we use Mile High Acura for servicing. We have worked with Mark for over 20 years. He's the best! He explains unfamiliar car mechanics so I can understand it. He makes appro for servicing. We have worked with Mark for over 20 years. He's the best! He explains unfamiliar car mechanics so I can understand it. He makes appropriate recommendations and I totally trust his judgment about servicing issues. The quality of work by the mechanics is also excellent. Finally, can't beat Mark's personality and personable style, which makes it a joy to work with him. He is a real asset to the dealership. More

Mark Jarvis is the primary reason I bring my Acura to Mile High for service. His professionalism and attention to detail is second to none.My RDX is always well taken care of and Mark is always there to Mile High for service. His professionalism and attention to detail is second to none.My RDX is always well taken care of and Mark is always there to answer all of my questions.I recommend Mark to all my friends who own Acuras. More

We contineu to have great service at Acura, due to Mark Jarvis. He takes good care of us answers all my questions and suggests areas to improve car performance. We have been going to Acura now for 9 year Jarvis. He takes good care of us answers all my questions and suggests areas to improve car performance. We have been going to Acura now for 9 years...or more...and will continue as Mark makes us feel like part of the Mike High Acura family. More

We have had a long association with Mile High Honda (to service our 1986 Honda Accord) and then another long association with Mile High Acura (when we purchased our 2001 Acura MDX). We have always felt th service our 1986 Honda Accord) and then another long association with Mile High Acura (when we purchased our 2001 Acura MDX). We have always felt that service received from Mile High Honda and Acura was very good. Within the past few years we were fortunate to work with Sr. Consultant Mark Jarvis at Mile High Acura; who has singlehandedly moved our experience from good/very good to excellent. Mark has done this through his wonderful personality, his friendliness, his expertise, his reliability, and especially his integrity. We have never felt that Mark tried to up sale us in any of our service visits to Mile High Acura; that he has ever tied to increase Mile High's or his own profits by recommending services that might be unnecessary. It has always been a great pleasure working with Mark and his colleagues at Mile High Acura Service in Denver. Pat McGhee PS We love our Acura MDX! More

I gave the high rating mainly because of the service that I have received from Mark Jarvis for over 15+ years. I deal with people every day in my sales role,and rearely do i find anyone who is as efficient, I have received from Mark Jarvis for over 15+ years. I deal with people every day in my sales role,and rearely do i find anyone who is as efficient, pleasant and professional as Mark Jarvis. Mark's overall service and attititude iswhy i go to Mile High Acura. More

Mark Jarvis provides excellent customer service and is a primary motivating factor for why I continue to service my Acura autos at Mile High. Mark is kind, courteous, time sensitive, and is very aware that primary motivating factor for why I continue to service my Acura autos at Mile High. Mark is kind, courteous, time sensitive, and is very aware that the cost of service is very important to me. More

Anytime and everytime my Acura was in need of service, Mark was always thorough and personable in explaining the "whats" and "whys" of the procedures to be performed on my car. He also took the time to kn Mark was always thorough and personable in explaining the "whats" and "whys" of the procedures to be performed on my car. He also took the time to know me as a person and always remembered my name when I came to the service department. He is a top-notch service advisor and an even better person - an outstanding asset for Mile High Acura. More

I live in Castle Rock and looked at cars at another dealership before I purchased my TL at Mile High in 2005. The otehr dealer was closer to my home but I was treated better at Mile High so I decided dealership before I purchased my TL at Mile High in 2005. The otehr dealer was closer to my home but I was treated better at Mile High so I decided to purchase from here. After I purchased my car I decided to remain at Mile High for service in hopes that the customer service in that department wsa going to just as good. I first worked with Brain who was fantasic to work with, then with Mark Jarvis for a short period of time and now I always schedule with Charlie who is as good as Brian (to be as good as Brain is saying a lot). This being said, after Brain left I almost found a service department closer to my home but after working with Charlie I decided to remain a customer at Mile High. Customer service is a big deal to me, thank you to Mile High for givign such great service! More