Mile High Acura - Service Center

My first experience with Mile High Acura was in 1987, my first 1987 Acura which I kept for 12 yrs. The next was 1994 Integra, that's when I met mark Jarvis and have dealt with him ever since. My current Acu first 1987 Acura which I kept for 12 yrs. The next was 1994 Integra, that's when I met mark Jarvis and have dealt with him ever since. My current Acura is a 2006 RSX which I love and again, Mark Jarvis. His professionalism is top notch and a great personality. He's a great spokes person for Mile High Acura, very knowledgable. Acura should be proud to have him on board. More

Mark always treats us like family. We have been trading with Mile High for several years now. I trust Mark's recommendations and have never seen them as simply service cross-sell revenue tactics. Mile Hi with Mile High for several years now. I trust Mark's recommendations and have never seen them as simply service cross-sell revenue tactics. Mile High continues to earn our repeat business. Great job Mark! More

I have been having my 2006 MDX serviced at Mile High Acura and working primarily w/ Mark since last year. My experience has been of top notch customer service. People are very friendly and helpful. M Acura and working primarily w/ Mark since last year. My experience has been of top notch customer service. People are very friendly and helpful. Mark has been exceptionally helpful & responsive to me since he is the person I most work with. I'm very happy with the service overall. More

Mark Jarvis has been the major reason I've consistently bring my MDX back for service. He is always very helpful with all my service needs. Mr. Jarvis gives me his advice on which services he highly reco bring my MDX back for service. He is always very helpful with all my service needs. Mr. Jarvis gives me his advice on which services he highly recommeds. He has always gone the extra mile to help me out and make sure I'm able to get to work. More

This dealership services our 2 Acura's. Mark and the service group provide the very best of service. We are treated as friends when we come in. They take the time to explain what is wrong and what our service group provide the very best of service. We are treated as friends when we come in. They take the time to explain what is wrong and what our options are. If they see something that needs to be addressed other than what we came in for they call and let us know what is going on and let us know our options for service. They always give us an estimate on what it will cost and if it critical that we have it done now or we can wait on the repair. This service is what built our trust in the dealership. When we are ready to replace our vehicles this will be our first stop. Mark is the best! He always has time to answer questions and gets us through our pick up as quickly as he can. More

Mark is the perfect example of "Employee of the Year". I've been in customer service for over 30 years myself and to see the way Mark treats his customers or to be one of his customers is an excell Year". I've been in customer service for over 30 years myself and to see the way Mark treats his customers or to be one of his customers is an excellent experience. Mark goes above and beyond the call of duty, he makes sure your kept up to date on the progress of your car while in the comfortable waiting room or if I've dropped my car off he will always call me during the day. He is professional and carries such a positive attitude that it is actually "fun" to bring my car in to have service done. He takes "one on one" time with his customers and that in itself makes you feel like someone special. He will take the time to explain the service departments recommendation on fix up or repair in a manner that one can make a sound decision on what might be the 1st most important item to fix (because of cost) - and that is a major reason I trust Mark and Mile High because I don't feel "ripped off". I have no problem recommending Mark to my Acura friends and many have called upon him and have been just as satisifed, so Thank you Mile High for having employees such as Mark! More

If Acura gave an annual award for service excellence by a service representative they would do well to call it a JARVIS. Mark greets you with a smile in expression and manner; listens closely while noting i service representative they would do well to call it a JARVIS. Mark greets you with a smile in expression and manner; listens closely while noting in detail your concerns; volunteers a rough estimate of the time required and expense involved in those cases where the service to be provided is known ahead of time; brings the unwelcomed news about time and cost with the bedside manner of a hospice physician; moves you through the "check out" process smoothly with all charges explained in detail along with a reminder of the next service recommended by Acura. The service performed at Mile High on the car is of the highest quality also. I have had my Honda or Acura serviced there for over 20 years and I have never had to bring the car back because it was improperly or incompletely serviced. Mile High Acura runs a service department you can trust. More

I have used Mile High Acura since 1996 when I purchased my NSX. The service is great and it is nice to have Mark Jarvis at the Service Desk because he owns two NSX's and is very familiar with the vehicle. my NSX. The service is great and it is nice to have Mark Jarvis at the Service Desk because he owns two NSX's and is very familiar with the vehicle. I have recommend Mile High to others for sales and service and would not hesitate to do the same in the future. More

I've been visiting Mile High Acura dealership for the last 2 years since purchasing 2009 TSX from them. They were great at the purchase stage when I was talking to them and the other Acura dealership and last 2 years since purchasing 2009 TSX from them. They were great at the purchase stage when I was talking to them and the other Acura dealership and I continue to have great experience with them with all service and maintenance requests. I've been working with Mark Jarvis, service advisor there, for a while and always receive awesome customer service and feel welcome. Mark always keeps me up to date on the repair/service status and very flexible to accomodate my schedule on when I need to drop or pick up the car. I never had a problem to get a loaner while my car is in service there and, on one occasion, when they needed to keep car longer, Mark just extended my loaner without me coming there until they got all required parts. So far I am very happy with this Mile High Acura dealership and would like them to keep their quality standards high and customer service to stay excellent! Volodymyr More

Please ask your manager, Yuri, for a copy of the glowing review of my recent and ongoing service experience with Mile High that I recently emailed to him. I would hope he shared my email/comments with thos review of my recent and ongoing service experience with Mile High that I recently emailed to him. I would hope he shared my email/comments with those mentioned, especially including Mark and Loretta, both of whom I singled out as consistently providing exceptional, courteous, and professional service. And they both have delightful demeanors—undoubtedly not easy to maintain given the pace and stresses they encounter in their jobs. More