Mile High Acura

My family has purchased cars from Mile High Acura for more than 25 years because of their commitment to service before, during and especially after the sale. Mark Jarvis of the service department is par more than 25 years because of their commitment to service before, during and especially after the sale. Mark Jarvis of the service department is particularly excellent, but each and every employee I've ever dealt with has been kind, courteous and professional. More

We just purchased a new 2010 Acura TSX V-6 from Mile High Acura and had a wonderful experience. We dealt directly with sales representative Erik Traeber during the process. He was very friendly and helpful Acura and had a wonderful experience. We dealt directly with sales representative Erik Traeber during the process. He was very friendly and helpful throughout the process. He followed up with us numerous times to make sure he had answered our questions. He kept us informed on the recent specials and promotions. Customer service from Erik and everyone else we came across at the dealership was top notch! I would highly recommend buying a future vehicle from Erik and Mile High Acura. More

Matthew Heintz did a great job and was very helpful. I was moving in from out of town and bought the car over the phone and internet with Matthew. He even drove to my house and brought me to the dealer s was moving in from out of town and bought the car over the phone and internet with Matthew. He even drove to my house and brought me to the dealer so I could finalize the deal and pick up my car. Great Service. More

This was my very first independent car purchase and the level of professionalism and ease of the transaction suprised me. As I live in Vail and am not able to personally visit the dealership, our sales re level of professionalism and ease of the transaction suprised me. As I live in Vail and am not able to personally visit the dealership, our sales representative, Matthew Heintz sent detailed reports on vehicles that met our specifications. I appreciated being educated and aware of the various options before driving down to make the purchase. Once at the dealership, everone was courteous and helpful and even the financial side was quick and easy. There wasn't the pushiness that is often a perception of car salesman and instead, it was very comfortable and Matt was great at giving me a tutorial of all of the technical features of the vehicle. I have been very pleased with my purchase and with the staff and service at Mile High Acura. I will certainly be returning for my next vehicle purchase and would recommend to anyone interested in Acura or Honda. More

I came in for a filter and oil change service. I was offered coffee, water and snacks in the waiting room. Casey Irvine showed me the Accelerated Service Checklist and explained the condition of the ti offered coffee, water and snacks in the waiting room. Casey Irvine showed me the Accelerated Service Checklist and explained the condition of the tires, oil and filters. Everyone was courteous and I was able to leave within an hour of my arrival with a complimentary car wash! More

I purchased my first new car with Erik. I had done some shopping around and was put off by all the hard-sell salespeople out there. Being a single girl I had a lot of questions and was worried about being shopping around and was put off by all the hard-sell salespeople out there. Being a single girl I had a lot of questions and was worried about being taken advantage of. Erik was very patient with all my questions and I never felt like he was giving me the run-around. I would recommend Erik...and HAVE!! More

I've been working with this dealership for more than 7 years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are m years, and have never had a bad experience. Mark Jarvis is my specific service representative, and has outstanding customer service skills that are mimicked by all other Mile High Acura service representative's. I live approximately 15 miles away from Pikes Peak Acura, but choose to drive 90 miles north for service at Mile High Acura. Their customer service is top notch, and the best I've experienced with all industries! Acura Owner Rico Maestas More

I had to replace a car which was a total loss in an accident. I met Matt Heintz on the sales floor and his assistance was invaluable in identifying a car which met my price and quality expectations. accident. I met Matt Heintz on the sales floor and his assistance was invaluable in identifying a car which met my price and quality expectations. I was not previously in the market for a car so he worked to advise me about what I might expect to find in the used car market for a late model, low mileage TL. Even though I was not happy about replacing my older Acura TL, the experience was, in every material respect, positive. More

Mathew was very helpful and friendly. He took a great Mathew was very helpful and friendly. He took a great deal of time with my sister and I Buying a car can be overwhelming but it was not. When I b Mathew was very helpful and friendly. He took a great deal of time with my sister and I Buying a car can be overwhelming but it was not. When I brought my car home, I had more questions and matt answered them immediately. He also spent a lot of time going over the inner workings of the vehicle. More

Matthew Heintz went above and beyond to make us happy and comfortable with our purchase. He was not a "pushy" salesman, but rather a knowledgeable, down-to-earth guy. The manager also deserves great recogni comfortable with our purchase. He was not a "pushy" salesman, but rather a knowledgeable, down-to-earth guy. The manager also deserves great recognition for making "everything" about our purchase perfect. More