Mile High Acura

I would like to mention that Mark Jarvis was always kind, caring, understanding, experience, fair and patient with all of my services at Acura. He made the visit easy, helpful and painless. I obs kind, caring, understanding, experience, fair and patient with all of my services at Acura. He made the visit easy, helpful and painless. I observed he was this way to all customers and that says something about his integrity and the person that he is. Thank you! More

Mark Jarvis, service consultant, is the major reason for my consistently outstanding experience at Mile High Acura over the past five years. I have just completed my 98,000 mile service call and have never my consistently outstanding experience at Mile High Acura over the past five years. I have just completed my 98,000 mile service call and have never had a bad experience. Mark always pays attention to detail and his integrity is unquestioned. He has my full confidence...when Mark says I need something, I get it done and have never been disappointed. Mark is the reason I will buy my next car from Mile High! More

I made the switch to Mile High Acura from Courtesy Acura and have had the BEST experience at Mile High (unlike Courtesy). Mark Jarvis has always been my service consultant and he has accommodated my needs o and have had the BEST experience at Mile High (unlike Courtesy). Mark Jarvis has always been my service consultant and he has accommodated my needs on every occasion. This past visit, I needed an oil change and didn't have an appointment. Even though the appointments were booked all day, he managed to fit me in! The time before that, he managed to get me a rental car last minute so I could make it to a doctor's appointment on time. He is always very friendly and delivers excellent customer service time and time again. He is the main reason I bring my vehicle to Mile High Acura. More

Mile High Acura has always been a great dealership to do business with. I just bought my third vehicle from this facility. Part of the reason I purchase Acura vehicles is because of the great service I ge business with. I just bought my third vehicle from this facility. Part of the reason I purchase Acura vehicles is because of the great service I get from Mile High Acura. I would recommend this dealership to anyone. More

Can't say enough about them. Friendly, and just as importantly, candid. They didn't overpromise and underdeliver--Simply told me what they could do, then did what they promised. Example: I put a de importantly, candid. They didn't overpromise and underdeliver--Simply told me what they could do, then did what they promised. Example: I put a deposit down on a car and when the car came in, demand had really spiked on the model--They in all reality could have sold the car to someone else for more money, or raised the price-- but they didn't play games and honored the original offer. Matthew Heintz, our salesperson, was very knowledgeable about the Acura lineup and is a real straight-shooter, what more can you ask for? Also felt very respected and valued by Gene in their finance department. Again, he went the extra mile to explain our options. Zero pressure on the car or anything else (warranties, pinstripes, tru-coat, etc.). I would recommend this dealership highly and would purchase from them again in a heartbeat. More

The salesman we worked with was very knowledgable, friendly and thorough. He was not one of these old school, hard core salespeople who were uninformed about the details and the inner workings of the friendly and thorough. He was not one of these old school, hard core salespeople who were uninformed about the details and the inner workings of the cars that they sold. He made multiple cars availble to me to test drive. And when we finally purchased the car of our choice, he spent an hour getting it prepped, going over the features of the car, and setting up all of our personal settings. He even took our picture with the car and emailed it to us! More

I bought a new Acura MDX in 2005. I loved the car and always had positive experiences at the dealership so when it was time for a new car I headed back to Mile High Acura. Mathew Heintz was my salespers always had positive experiences at the dealership so when it was time for a new car I headed back to Mile High Acura. Mathew Heintz was my salesperson. He was friendly, knowledgeable and extremely helpful. He spent several hours with me on the day I picked up the car- helping install the phone and showing me all the details of my new car, most especially the navigation system. I know that I can call on him with any questions and at anytime. More

This was unequivocally the BEST experience we've ever had purchasing a vehicle! Matt was the most knowledgeable person ever. His kindess, warmth and patience was truly appreciated throughout our negotiation purchasing a vehicle! Matt was the most knowledgeable person ever. His kindess, warmth and patience was truly appreciated throughout our negotiations. We would highly recommend Mile Hi and of course Matthew Heintz as the # 1 person to work with. Thank you for everything and I LOVE, LOVE my new RDX! Can't wait to see you again when I service my new vehicle!:) More

My family and I have been going to Mile High Acura for over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been over 10 years due to the outstanding customer service we receive from the service staff. Specifically, we work with Mark Jarvis as he has always been trustworthy and reliable when it comes to all off our family's auto needs. Besides Acura being a reliable vehicle, we only drive Acuras because we trust our service team and know that whenever we need anything they are right there to help. I would recommend Acura owners to service their vehicles at Mile High Acura and to ask for Mark as he will make sure to take care of you! More

We have been customers of Mile High Acura for so long, I don't even recall when we first became Acura owners. Mark Jarvis has been the BEST! His customer service is excellent! He is so personable and has don't even recall when we first became Acura owners. Mark Jarvis has been the BEST! His customer service is excellent! He is so personable and has helped us for years. In fact, Mark is one of our main reasons that we have stayed with Mile High Acura. He has ALWAYS taken the time and effort to help us with anything needed! We would HIGHLY recommend this dealership as well as their service department. The service is ALWAYS excellent. We have not EVER needed to complain about ANYTHING because we have ALWAYS been so well taken care of. 5 stars go to Mile High Acura and 100 stars to Mark Jarvis!!!! Thank you, Mark for always taking such good care of us! Terri and Jeff Auerbach More