Mile High Acura

We have been servicing Acuras for twenty years with Mark Jarvis. He has been amazingly helpful and easy to work with. We recently bought a different car only because we have had only Acuras for 25 years. I Jarvis. He has been amazingly helpful and easy to work with. We recently bought a different car only because we have had only Acuras for 25 years. I will miss working with Mark! He is always responsive, attends to every detail, and is totally communicative about the servicing needs. I trust him completely and highly recommend him to any customer with an Acura. More

Great service. Superior friendliness. Mark is very friendly, always follows through with me. He always recognizes me immediately, tells me what I need before I need it, is very timely, and knows my c friendly, always follows through with me. He always recognizes me immediately, tells me what I need before I need it, is very timely, and knows my car very well so I have complete trust in him. I definitely buy another Acura. More

I have dealt with Mark for 11 years and everytime i take the TL in for service Mark is always so friendly and so nice to talk with that i look forward to taking the car in for service. I could not ask for a the TL in for service Mark is always so friendly and so nice to talk with that i look forward to taking the car in for service. I could not ask for a better service advisor. Mark is the best one of all the dealers i have used. More

Mark and others at Customer service for MDX repair are great. They are friendly and they explain car issues and make recommendations. Mark also follows up extremely well. Since we live in Pennsylvania great. They are friendly and they explain car issues and make recommendations. Mark also follows up extremely well. Since we live in Pennsylvania and only come to Colorado to our vacation home several times a year, where we keep our MDX, it is very important to us that we have someone like Mark we can rely on. Lawrence C. Kuo More

very friendly and knowledgable staff. Comfortable waiting area in service department which includes snackas and several beverage choice. The Starbucks coffee is certainly a plus. I always get the waiting area in service department which includes snackas and several beverage choice. The Starbucks coffee is certainly a plus. I always get the exact date and time requested to fit my schedule. Ordering special parts is very easy, as my service advisor, Mark Jarvis, handles it for me. I've recommended Mile High Acura to several of my Acura-driving friends and they love the way they are treated by Mark Jarvis. I recently purchased another Acura just because I don't want to leave the wonderful service they offer. More

We have utilized this Service Department for over 18 years. We have found the employees always customer oriented and very business like in our dealings. They have always answered our questions and pr years. We have found the employees always customer oriented and very business like in our dealings. They have always answered our questions and provide the best quality service in the Denver metro area. More

We own a 2004 Acura MDX (purchased new)and have had all owner manual recommended services performed at Mile High Acura. In all these years I don't recall any service issue arising with our MDX in between t owner manual recommended services performed at Mile High Acura. In all these years I don't recall any service issue arising with our MDX in between those recommended services (as an aside, we are so happy with our MDX, we have decided all our future auto purchases will be Acuras--and, yes, we will utilize Mile High Acura for service). If so, any out of the ordinary service would have been performed at Mile High Acura. We are confident in the service work performed. All personnel (our service consultant,service techs and cashier) are professional, knowledgable, very efficient and warm. I look forward to my service experiences at Mile High Acura. Our service consultant for many years has been Mark Jarvis. He makes sure we are well informed and possesses all the qualities described above. He also welcomes any telephone call I make to him on occasion with a general question. The environment at Mile High is pristine and we find it a pleasure to be a customer. In short, we do and have highly recommended Mile High Acura. More

Mark is always friendly and ready to assist with scheduling service. A loner is ready for me when I arrive along with the paperwork for me to sigh. Mark alway calls me with updates (everyday) for scheduling service. A loner is ready for me when I arrive along with the paperwork for me to sigh. Mark alway calls me with updates (everyday) for as long as they have my car, he always makes me feel like I'm important. I appreciate the friendly staff and personal service I receive from Mile High Acura. I live in Arvada and drive all the way to Parker practically just because of the quality of service I get for Mark... More

We have had the pleasure of working with Mark Jarvis in the service department, for several years - he is honest, dependable, and very knowledgeable. My appointment always starts on time and he gives me a the service department, for several years - he is honest, dependable, and very knowledgeable. My appointment always starts on time and he gives me accurate estimates of how long they will take. Mile High is a great dealership. More

I am very pleased with Mile High Acura. I find all the people I have dealt with over my 25+ years years to have been top draw - they are honest, responsive, respectful and very friendly. The quality of w people I have dealt with over my 25+ years years to have been top draw - they are honest, responsive, respectful and very friendly. The quality of work for my service requirements has always been excellent. I greatly appreciate the TLC treatment from providing another Acura car to drive if I need one to washing my car when they complete their work. I have worked with several of the Acura service writers and specifically have worked with Mark Jarvis since I purchased my 1st Legend and he is always committed to making sure I am satisfied and has gone out his way to make sure the problem is diagnosed correctly, repaired and is in line with my cost expectations. Mark is a a long-term employee that knows how to treat his clients. I have also been please with Brian Alvarez as he also is very customer oriented and has a friendly and engaging personality as well. Bill Dowd, when he was on the Acura side (now is the Honda Service Manager) was a terrific service writer and very smart and responsive which is why I believe Yuri promoted him to Service Manager. Yuri Albin is one of the rare Car Dealer Managers I have ever dealt with - he is very honest, never pushy and always meets my price, choice of vehicle and special features. I always do my homework and have other prices from multiple sources and Yuri has never failed to meet or beat the competition. All in all, I couldn't be more please with Mile High Acura/Honda and have purchase my wife's MDX and daughter's CRV as well as four Acura's for myself from Mile High because of consistent focus of delivery the best customer experience the can provide. More