Mile High Acura

I keep coming back to Mile High Acura because Mark Jarvis has always been right there with help when I had a question about my new or my used Acura, or when I needed service. I only buy Acuras now because o has always been right there with help when I had a question about my new or my used Acura, or when I needed service. I only buy Acuras now because of him. I live two hours away from Denver in the mountains, but I wouldn't think of getting my car serviced or Any repairs done anywhere else because I trust him when he tells me what needs to be done. I Know I can call him and he will fit me in if there's an emergency that needs taking care of. My daughter recently was in Dallas and had a car emergency. I called Mark, he found an Acura dealer close to her so she could have it towed there, and he got in touch with the technician so he could keep me informed. I always knop that I'm getting the correct service and the right part for my car and I even asked him for help when I purchased my last Acura. He is so knowledgeable, helpful and extremely professional, the dealership should be very proud to have such a wonderful employee. More

Mark makes our entire experience valuable and enjoyable. Through his thorough evaluation, accurate assessment, well-supported recommendations, and gentle guidance, he has become an incredible ally in our ca Through his thorough evaluation, accurate assessment, well-supported recommendations, and gentle guidance, he has become an incredible ally in our car care and a great asset to Mile Hi Acura. We highly recommend Mark to anyone looking for a positive, friendly service experience. More

I met Mark Jarvis when I bought an Acura Legend in 1997 and needed to get it serviced. The woman I bought the car from said that even though she had bought the car at Courtesy Acura, Mile High was the only and needed to get it serviced. The woman I bought the car from said that even though she had bought the car at Courtesy Acura, Mile High was the only place she would ever take the Legend for service work. The car had less than 30,000 miles on it and throughout its check-ups, and one issue with the rear brake kicking in the ABS system in the summer months, Mile High never disappointed. I have to drive 300 miles for service as there is no Acura dealer in my town, and there was never a time when the loaner car wasn't waiting for me. Mark Jarvis always explained exactly what was needed and what was being done to my car, and he made a single woman very comfortable with taking her car "into the shop". That had not been my experience with other dealerships, or repair shops, and other service manaagers. Mark Jarvis goes above and beyond and became a trusted friend as the years went on. When my Acura Legend rolled past 100,000 miles, I felt it was time to replace it with another luxury vehicle. Because my experience with everyone at Mile High Acura had been nothing but teriffic, I was predisposed to buy my next car from them again. I briefly considered a Lexus or a Mercedes, but a large part of my purchasing decision was getting the Mile High service department, as a bonus with my new vehicle. I turned to my service advisor, Mark Jarvis and asked him what car I should buy. I remember it clearly when he said to me, "two words, RL". I laughed and said that isn't two words, he laughed, got a sweet saleslady to work with me, and four hours later I drove away in Uri, the sales manager's, former demo RL. Unlike previous experiences at other dealerships, Uri and Mile High made buying a car easy and not degrading. Currently at 66,000 miles, I still love my car and I still think the world of Mile High Acura. I have had no problems with this car, and Mark Jarvis is always there to tell me when my next maintenance check-up is and what it will entail. I know my car is in good hands, and Mark has always been upfront about the cost of the service and what my options are. My cars have always been ready at the promised time and cleaned to boot. The bottled waters are appreciated as is the clean service area. When my RL is ready to be upgraded, (but since I love my car I may drive it until the wheels fall off), I will buy an Acura once again from Mile High. Hopefully Uri and Mark will still be there to help me every step of the way, and the 2012 RL will be larger and something I would want to own. More

I have been a customer for at least the past 10 years because of Mark Javis knowledge, fairness and dedication to take care of his customers. I drive over 35 miles, from Ken Caryl Ranch in Littleton to because of Mark Javis knowledge, fairness and dedication to take care of his customers. I drive over 35 miles, from Ken Caryl Ranch in Littleton to Mile Hi Acura because of a very bad experience with Courtesy Acura. Mark's service won me back to Acura. More

Don always treats me right, and gets me a loaner whenever he can. I consider us friends, and I'm sure he feels the same. Charlie stepped in, today, when Don was busy with another customer, and took care he can. I consider us friends, and I'm sure he feels the same. Charlie stepped in, today, when Don was busy with another customer, and took care of my bill and saw to it that my car was brought up. (It's always washed, BTW.) Loretta makes paying almost a process to look forward to. Everyone is friendly and personable, from managers to the shaggers. I keep asking for the Ferrari loaner, and bacon and eggs, when I'm waiting, in the morning, but those are the only things I can think of that never happen. P.S. "Existense" (below) should be "existence." More

I have worked with the team at Mile High Acura since 1993, shortly after I had purchased a new Vigor from an Acura dealership in Kansas City before I moved to Denver. Mark Jarvis was the first contact I 1993, shortly after I had purchased a new Vigor from an Acura dealership in Kansas City before I moved to Denver. Mark Jarvis was the first contact I ever made at Mile High, and in the 18 years (!) that have passed since, he has always made sure that my vehicles left the service department fully functioning and in tip-top shape for my safety & that of my son. Even after I left Denver, Mark & his team responded to many a service question from me, and they are always the first call I place whenever I need help. When I purchased my '07 MDX from Mile High, there was so much new technology in that vehicle compared to the '93 Vigor I had previously owned (and put more than 326,000 miles on!), that I frequently called simply to find out how to operate something. Despite how busy the shop always seems to be, Mark and the service team are unfailingly patient, and I end up feeling like I am the only customer in the building. Even though I now live in Minnesota, I've never been able to establish a service relationship as trusted as the one I have with Mile High. If they tell me I need something done on my car, I believe them, knowing I can trust what I'm being told. Mark is phenomenal, and I only wish I had the chance to interact with other service professionals of his caliber. More

I bought my 1994 Acura Integra from Mile High Acura, and I kept it and had it serviced there for 17 years. I felt that Mark Jarvis was always looking out for me as well as my car. He knew I needed to keep I kept it and had it serviced there for 17 years. I felt that Mark Jarvis was always looking out for me as well as my car. He knew I needed to keep it going for as long as possible. He and the entire staff were always friendly, available, and extremely helpful. They NEVER recommended service I did not need, and they helped me prepare (financially) for the service they anticipated that I would need. The work done on my car was always flawless and, as a result, I never let any other dealer or mechanic service it. I would love to buy another new Acura, and if I do, I will definitely purchase it at Mile High Acura. More

We have worked with Mile High Acura for over twenty years, and with Mark Jarvis in particular. The level of personalized service is unparalleled. Although we now live in a different town over 70 mile years, and with Mark Jarvis in particular. The level of personalized service is unparalleled. Although we now live in a different town over 70 miles away, we continue to drive to Denver to go to Mile High. Service does not get better than Mile High, or better than Mark. More

Great service. Superior friendliness. Mark is very friendly, always follows through with me. He always recognizes me immediately, tells me what I need before I need it, is very timely, and knows my c friendly, always follows through with me. He always recognizes me immediately, tells me what I need before I need it, is very timely, and knows my car very well so I have complete trust in him. I definitely buy another Acura. More

We have been servicing Acuras for twenty years with Mark Jarvis. He has been amazingly helpful and easy to work with. We recently bought a different car only because we have had only Acuras for 25 years. I Jarvis. He has been amazingly helpful and easy to work with. We recently bought a different car only because we have had only Acuras for 25 years. I will miss working with Mark! He is always responsive, attends to every detail, and is totally communicative about the servicing needs. I trust him completely and highly recommend him to any customer with an Acura. More