Mile High Acura

We have bought 4 Acuras from Mile High Acura. They always go above and beyond in the service area, and in the sales area. We couldn't ask for more when it comes to the maintenance of our vehicles. B always go above and beyond in the service area, and in the sales area. We couldn't ask for more when it comes to the maintenance of our vehicles. Buying 4 vehicles from one dealership should say a lot about our feeling. More

I have two Acura vehicles. Neither was purchased at Mile High Acura because they were not price competetive. However, soon after buying the first one, I had a problem secondary to significant damage to the High Acura because they were not price competetive. However, soon after buying the first one, I had a problem secondary to significant damage to the underside of the vehicle from road debris. My vehicle was towed to Mile High as it was he nearest dealer. The bad luck of the damage was countered by the good luck of meeting Mark Jarvis in the service department. I found a man who is articulate, knowledgeable and motivated to deliver the finest possible customer service. There was no doubt that I wished to continue my service at Mile High. I chose to buy another Acura and Mark referred me to a Mile High salesperson. However, once more Mile High was not price competetive so I bought the second Acura at the same dealership where I bought the first. I immediately chose to bring that vehicle to Mile High for service solely because of Mark. He has repeatedly made my spouse and me know that he cares for us and intends to deliver satisfaction. Never has he failed to do that. If ever there was a problem with servive or repairs, which has been quite rare and never too significant, Mark has immediately made it right. Mark has always been accommodating in arranging for a loaner vehicle while mine was being serviced. Mile High Acura made a very wise choice when they hired Mark Jarvis. Merv Graham 303-680-8765 mervgraham@comcast.net More

Mr. Jarvis is very knowledgeable and friendly. he is very professional and takes the time to explain what needs to be done. He is the reason that I go to Mile High Acura. I had major damage to my NSX very professional and takes the time to explain what needs to be done. He is the reason that I go to Mile High Acura. I had major damage to my NSX and Mr. Jarvis explained in great detail what needed to be done and why. More

Matthew Heintz was excellent in his handling of the presentation of getting a quality used car through a detailed explanation of what to expect to what we were getting. Also, after the sale, Matthew s presentation of getting a quality used car through a detailed explanation of what to expect to what we were getting. Also, after the sale, Matthew sot us into the vehicle and explained all the buttons and gizmos that we would be dealing with, from the radio to the dash to all the controls to operate this car. My wife and I feel we were treated with the utmost respect and not just as any client, but as an ongoing (future) customer. In all our years of car purchases, we have never received the handling and walk through, nor the receipt of information about the vehicle that we just purchased. Also, the ongoing personal touches that the salesperson has taken the time to insure our satisfaction has been above and beyond any experiences we have had at any time. More

Mile High Acura has always provided me with excellent customer service. They accommodate with a loaner car when appropriate and available and offer a comfortable waiting area. The expectations for the wa customer service. They accommodate with a loaner car when appropriate and available and offer a comfortable waiting area. The expectations for the waiting time are set accurately. Overall great service! More

We have purchased four cars at Mile Hi. The sales staff is very knowledgable, helpful, considerate and not overbearing. The Service Department is exceptional. Our service representative, Mark Jarvis, stays is very knowledgable, helpful, considerate and not overbearing. The Service Department is exceptional. Our service representative, Mark Jarvis, stays in contact with us throughtout the year and makes certain that our cars are well maintainedon a timely basis. This is a good dealership with a great product. More

Mark Jarvis has always provided personalized service with a smile. I've worked with Mark for a few years now and I have to say his warm and bright personality make visiting Acura more of an experience than a smile. I've worked with Mark for a few years now and I have to say his warm and bright personality make visiting Acura more of an experience than a chore. Mark welcomes me to use the waiting area with Wi-Fi, beverages, and snacks which makes my wait much more comfortable. During repairs that require my car to stay for extended periods, Mark provides a very nice loaner car that he thoroughly orients me to before I take off. Mark is in contact with me every step of the way, calling me with information on the repairs, the expected duration of serving, and details on pricing. He kindly welcomes my questions and presents answers without using automotive jargon outside of my realm of understanding. He advises me of cost-saving alternatives whenever possible. When I pick up my car it's nicely washed and vacuumed and when weather does not allow for a washing, Mark kindly offers a coupon to return for a cleaning when the weather permits. I am glad to have Mark as my service contact and am appreciative of the first-rate service he provides each time I visit Acura. More

FYI - Evertime that I come in to the service department I am greeted with a smile by everyone. Mark has provided excellent customer service to us and understands what are needs are. He has taken the time to am greeted with a smile by everyone. Mark has provided excellent customer service to us and understands what are needs are. He has taken the time to explain everthing in detail. We are very glad that we have chosen Mile High for our service needs. More

mark was very nice to help install a headlight bulb. most dealerships would have charged for this kindness. the parts sales people are very helpful. they also helped install another headlight bulb. the servi dealerships would have charged for this kindness. the parts sales people are very helpful. they also helped install another headlight bulb. the service waiting area is very relaxing and it is great to get water or fruit. More

My Acura is now 11 years old so I am rating according to service rather than purchase. Mark Jarvis has worked with us throughout our history of Acura ownership. He has been great in all ways. Having a se service rather than purchase. Mark Jarvis has worked with us throughout our history of Acura ownership. He has been great in all ways. Having a service representative you can trust is invaluable, and Mark has always met the highest standards. More