Mile High Acura

Mark Jarvis is the primary reason we use Mile High Acura for servicing. We have worked with Mark for over 20 years. He's the best! He explains unfamiliar car mechanics so I can understand it. He makes appro for servicing. We have worked with Mark for over 20 years. He's the best! He explains unfamiliar car mechanics so I can understand it. He makes appropriate recommendations and I totally trust his judgment about servicing issues. The quality of work by the mechanics is also excellent. Finally, can't beat Mark's personality and personable style, which makes it a joy to work with him. He is a real asset to the dealership. More

Mark Jarvis is the primary reason I bring my Acura to Mile High for service. His professionalism and attention to detail is second to none.My RDX is always well taken care of and Mark is always there to Mile High for service. His professionalism and attention to detail is second to none.My RDX is always well taken care of and Mark is always there to answer all of my questions.I recommend Mark to all my friends who own Acuras. More

We contineu to have great service at Acura, due to Mark Jarvis. He takes good care of us answers all my questions and suggests areas to improve car performance. We have been going to Acura now for 9 year Jarvis. He takes good care of us answers all my questions and suggests areas to improve car performance. We have been going to Acura now for 9 years...or more...and will continue as Mark makes us feel like part of the Mike High Acura family. More

We have had a long association with Mile High Honda (to service our 1986 Honda Accord) and then another long association with Mile High Acura (when we purchased our 2001 Acura MDX). We have always felt th service our 1986 Honda Accord) and then another long association with Mile High Acura (when we purchased our 2001 Acura MDX). We have always felt that service received from Mile High Honda and Acura was very good. Within the past few years we were fortunate to work with Sr. Consultant Mark Jarvis at Mile High Acura; who has singlehandedly moved our experience from good/very good to excellent. Mark has done this through his wonderful personality, his friendliness, his expertise, his reliability, and especially his integrity. We have never felt that Mark tried to up sale us in any of our service visits to Mile High Acura; that he has ever tied to increase Mile High's or his own profits by recommending services that might be unnecessary. It has always been a great pleasure working with Mark and his colleagues at Mile High Acura Service in Denver. Pat McGhee PS We love our Acura MDX! More

I gave the high rating mainly because of the service that I have received from Mark Jarvis for over 15+ years. I deal with people every day in my sales role,and rearely do i find anyone who is as efficient, I have received from Mark Jarvis for over 15+ years. I deal with people every day in my sales role,and rearely do i find anyone who is as efficient, pleasant and professional as Mark Jarvis. Mark's overall service and attititude iswhy i go to Mile High Acura. More

Mark Jarvis provides excellent customer service and is a primary motivating factor for why I continue to service my Acura autos at Mile High. Mark is kind, courteous, time sensitive, and is very aware that primary motivating factor for why I continue to service my Acura autos at Mile High. Mark is kind, courteous, time sensitive, and is very aware that the cost of service is very important to me. More

Anytime and everytime my Acura was in need of service, Mark was always thorough and personable in explaining the "whats" and "whys" of the procedures to be performed on my car. He also took the time to kn Mark was always thorough and personable in explaining the "whats" and "whys" of the procedures to be performed on my car. He also took the time to know me as a person and always remembered my name when I came to the service department. He is a top-notch service advisor and an even better person - an outstanding asset for Mile High Acura. More

I live in Castle Rock and looked at cars at another dealership before I purchased my TL at Mile High in 2005. The otehr dealer was closer to my home but I was treated better at Mile High so I decided dealership before I purchased my TL at Mile High in 2005. The otehr dealer was closer to my home but I was treated better at Mile High so I decided to purchase from here. After I purchased my car I decided to remain at Mile High for service in hopes that the customer service in that department wsa going to just as good. I first worked with Brain who was fantasic to work with, then with Mark Jarvis for a short period of time and now I always schedule with Charlie who is as good as Brian (to be as good as Brain is saying a lot). This being said, after Brain left I almost found a service department closer to my home but after working with Charlie I decided to remain a customer at Mile High. Customer service is a big deal to me, thank you to Mile High for givign such great service! More

I purchased my Acura 2001 CL Type S from MileHigh in 2001. I have all of my service done at MileHi and usually deal with Mark as my service advisor. Mark delivers excellent service and is a true profe 2001. I have all of my service done at MileHi and usually deal with Mark as my service advisor. Mark delivers excellent service and is a true professional. All of the service advisors deliver excellent service. I have never had a problem in scheduling an appointment. When the service is going to take a least a day or longer I usually get a dealer loaner. I find that service pricing is usually competitive with other dealers/auto service shops. This is my second Acura and will be lookig at new models when the time comes to trade. Also, I appreciate the senior discount on services. More

I don't go to any dealership with the expectation of above and beyond service. Mile High routinely surprises me with extra care. When I note a problem with my auto, they fix it, often at no cost. I've n above and beyond service. Mile High routinely surprises me with extra care. When I note a problem with my auto, they fix it, often at no cost. I've never been given rationalizations that give me pause. Most recently, I asked for service to replace or secure body molding that was damaged below the front bumper. Mark got on his hands and knees and resecured the molding below my front bumper. He said that he had experienced the same problem with his car and therefore knew the fix. I was embarrased to see him on his hands and knees fixing my car and certainly did not expect such exceptional attention. And there was no charge. I was surprised and appreciative of the senior discount offered at Mile High. Things get done quicker than I expect, which is always a nice surprise. I don't expect but appreciate a loan car when service takes a good part of a day. While I don't recall all of the examples of exceptioal servise that I have experienced at Mile High Acura over the years, I ask for and trust Mark Jarvis and the other service representatives to advise me regarding care of my car. If they say they recommend a fix, I want to do it. I go to Acura dealers with no reservations about the honesty and dependability I will find at the service departments. With the exception of the original purchase at a dealer in Temecula, CA, all my experience with Acura dealers has been exceptional. Thank you. Rex A. Lucas More