Mile High Acura

I have always found the service department, especially I have always found the service department, especially Mark Jarvis, very knowledgeable and helpful. He has always made me feel like an old friend. I have always found the service department, especially Mark Jarvis, very knowledgeable and helpful. He has always made me feel like an old friend. Whenever I have waited for service to be completed there is a very comfortable place to wait, and still be kept well informed of the progress of my car. More

My husband and I had my 1988 Acura Legend serviced by Mark Jarvis since our purchase. Mark has consistently denmonstrated complete professionalism, unbelievable product knowledge and impeccable characte Mark Jarvis since our purchase. Mark has consistently denmonstrated complete professionalism, unbelievable product knowledge and impeccable character throughout all our encounters. On many occasions he saved us money with proper repair suggestions and certainly helped to maintain my vehicle in the best of conditions which speaks well of the Acura product. I never hesitated to heed his advise as I knew it was the best and honest approach. His attitude at all times was one that had the interest of the client first and foremost. All this he does which great ability and a wonderful and enthusiastic personality. He is a tremendous assest to the Acura family and we consider him a trusted advisor. Irene and Ray Friedlob More

Mark Jarvis is always a pleasure to work with. He is knowledgeable, friendly and always tries to make sure your service problems are efficiently and correctly taken care of. Mark also seems to have the knowledgeable, friendly and always tries to make sure your service problems are efficiently and correctly taken care of. Mark also seems to have the natural ability to remember customers and to greet them by name when they visit the service department. Mile High Acura should consider itself fortunate to have an employee like Mark. More

I started using Mile High Acura Service Department when I purchased my Acura Legend in 2004.Here I met Mark Jarvis, who makes Mile High Acura Service Department the Best Service Department in Colorado. Becau purchased my Acura Legend in 2004.Here I met Mark Jarvis, who makes Mile High Acura Service Department the Best Service Department in Colorado. Because of Mark, most of my services are performed here and I have been very satisfied. Awesome Job Mark!!!! More

My experience with Mile High Acura has been extremely positive. The service has been responsive and reliable, but most importantly to me has been the ability to work with 1 person who knows me and I can positive. The service has been responsive and reliable, but most importantly to me has been the ability to work with 1 person who knows me and I can connect with. Mark Jarvis, is the reason that I keep coming back to Mile High. I feel extremely comfortable with him and he has bent over backwards to make me feel important to the company. I can get my car worked on almost anywhere, but I can’t get the great customer service anywhere! More

The reason I will continue buying Acuras is do to the excellent service I get from Mark Jarvis. The service department always meets or exceed their time estimates. I believe they do everything possible excellent service I get from Mark Jarvis. The service department always meets or exceed their time estimates. I believe they do everything possible to keep my car in excellent condition. I really appreciate the care you take with my car. More

Mark was very helpful in the context of an unscheduled visit that turned out to involve more work than we had anticipated. He even rememberd us from a previous visit; although, we live more than 5 hours visit that turned out to involve more work than we had anticipated. He even rememberd us from a previous visit; although, we live more than 5 hours away and get to Denver infrequently. The car was ready at exactly the time promised. More

This is my second Acrua in the last 22 years. I am the one who takes the cars to have regular service work done and to have any repairs looked after, which are very few. Each time I go the service depar one who takes the cars to have regular service work done and to have any repairs looked after, which are very few. Each time I go the service department Mark knows my name, has the paperwork ready, and gives me an estimate of how long it would take. He makes sure that I am informed of issues with the car that need my attention, and is always ready for alternatives. Mark is a friend as well as greatm service rep. More

Service department is much better than your sales department. Service techs are very friendly, business like and seem to care that me and my car are taken care of. All the service people are terrif department. Service techs are very friendly, business like and seem to care that me and my car are taken care of. All the service people are terrific but Mark Jarvis is fabulous in his position! It is because of people like this that your core customers keep coming back. More

I have had many different brands of automobiles over time, and one thing always seemed to be a constant - if I continued to take it to the dealer for regular service, then something always came up that time, and one thing always seemed to be a constant - if I continued to take it to the dealer for regular service, then something always came up that drove the price of even a routine visit to hundreds of dollars. It was either bad products or - more likely - a service department that was measured and paid on how much service, whether needed or not, that they could sell per visit. When I went "upscale" with my first Acura, and started dealing with Mark, that all seemed to change. The vehicles (I now have 2) seemed to run fine with just regularly scheduled work, and when I did need something above that, Mark was great at explaining whey it was needed, what the urgency level was, and if there were any alternatives. This has continued over 12 years, so I now know that most of my visits will be for what I planned, and only a few will "need more" as all cars will from time to time. In addition, Mark has become a good friend that is easy to visit with. That means that visits for regular service are enjoyable, the amenities are great, and I know that I will be paying for only what my car needs, not what some quota dictates. I am a person who is not shy about complaining when I get poor service, so it is a pleasure to discuss really good service. I highly recommend the dealership in general and Mark in particular. More