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Mike Ward INFINITI
Highlands Ranch, CO
325 Reviews
It's a lot to wrap your head around but at Mike Ward Infiniti we do our best to make the car buying experience an easy one. We're the kind of Highlands Ranch, CO car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Highlands Ranch, CO Infiniti dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 325 reviews
October 15, 2021
We felt that Billy took special care of us when we shopped for a used vehicle for our son's first vehicle. Billy kept close communication with us and remembered details about our interests. While at shopped for a used vehicle for our son's first vehicle. Billy kept close communication with us and remembered details about our interests. While at the showroom, Billy and every employee we met were courteous and gracious. The professionalism at Mike Ward Infiniti was excellent. We were very happy and impressed with our shopping experience! Thank you, Billy, and everyone at Mike Ward Infiniti! More
by mock
Employees Worked With
Billy Garcia
September 08, 2021
A good experience for my first time buy without my husband with me, Jeffery was terrific I had my other car in service at the masserati dealership husband with me, Jeffery was terrific I had my other car in service at the masserati dealership More
by lindaavern
Employees Worked With
Jeffery
September 07, 2021
Very happy with my car buying experience at Mike Ward Infiniti and my Sales Person Billy Garcia. Billy was super knowledgeable and helped me find the car of my dreams. I couldn't be happier with my pur Infiniti and my Sales Person Billy Garcia. Billy was super knowledgeable and helped me find the car of my dreams. I couldn't be happier with my purchase as the car exceeds my expectations. I was very happy with all of the options I was offered in financing and was able to get all of the extra options I wanted to take care of my vehicle. They made my car buying experience exceptional. More
by desireemcardle
Employees Worked With
Billy Garcia
September 07, 2021
Won't offer any assistance to repair a second failed cvt in the same car. Terrible quality and terrible customer service. No transmission should fail in less than 70,000 miles. But Mike Ward Infiniti see in the same car. Terrible quality and terrible customer service. No transmission should fail in less than 70,000 miles. But Mike Ward Infiniti seems to think that is OK and OK to share the customer full price for it's replacement. More
by ron
Employees Worked With
Don't remember their names, Chad Benoit
August 17, 2021
Great experience with this dealership, Billy Garcia is good to work with and he made the buying process very smooth. Highly recommended to every one good to work with and he made the buying process very smooth. Highly recommended to every one More
by Jackson L
Employees Worked With
Billy Garcia
April 13, 2021
If you’re looking for professional and courteous service Mike Wards is the best I’ve experienced in the greater Denver area since I moved here in 1969. If you want it done right and with a minimum of hassl Mike Wards is the best I’ve experienced in the greater Denver area since I moved here in 1969. If you want it done right and with a minimum of hassles this is where you need to go! More
by Bob Allen
Employees Worked With
Billy V.
April 05, 2021
I recently purchased a 2021 Infinity QX80 from Mike Ward in Highlands Ranch. My sales person was AJ Anderson; very friendly and soft spoken, good technical ability, no pressure a pleasure to work with. Good in Highlands Ranch. My sales person was AJ Anderson; very friendly and soft spoken, good technical ability, no pressure a pleasure to work with. Good selection of SUV's and prepared nicely for delivery. Great Experience, wish I had a bigger garage. More
by talcorn
Employees Worked With
AJ Anderson
March 08, 2021
If there is an issue they are always ready to make it right. Very friendly, good atmosphere. Service is a big reason we have purchased 3 vehicles here. right. Very friendly, good atmosphere. Service is a big reason we have purchased 3 vehicles here. More
by sssflash
Employees Worked With
Jason Crist
