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Mike Ward INFINITI

Highlands Ranch, CO

4.7
325 Reviews
It's a lot to wrap your head around but at Mike Ward Infiniti we do our best to make the car buying experience an easy one. We're the kind of Highlands Ranch, CO car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Highlands Ranch, CO Infiniti dealer that strives for 100% customer satisfaction.
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1800 Lucent Court

Highlands Ranch, CO

80129

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Showing 325 reviews

June 06, 2022

Purchasing a car from Mike Ward Infiniti was an enjoyable experience. Our salesman Billy Garcia was a pleasure to work with. Everyone we encountered there was very nice. More

by sassybritches4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Garcia, Jason Crist
Jun 09, 2022 -

Mike Ward INFINITI responded

Thank you so much for your positive comments about Mike Ward Infiniti and Billy Garcia!!

May 10, 2022

My experience with Mike Ward Infiniti is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arend Macinko
May 13, 2022 -

Mike Ward INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2022

I narrowed it down to two Infiniti dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 11, 2022 -

Mike Ward INFINITI responded

JJ, thank you for your kind review. We are happy to pass along your comments to the team here at Mike Ward Infiniti! Thank you for choosing Mike Ward Infiniti to purchase and service your QX50.

January 29, 2022

Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cos More

by TriciaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan, Oscar and Andrew
Feb 02, 2022 -

Mike Ward INFINITI responded

Thank you for sharing Tricia! We are happy we could exceed expectations!

January 13, 2022

Nice and Professional people, Mikhile Tracey was extremely helpful and honest. Will buy again next time! More

by ronaldcleaver50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhile Tracey
Jan 16, 2022 -

Mike Ward INFINITI responded

Thank you for taking the time to leave a review for us at Mike Ward Infiniti. We're happy we could meet your expectations!

January 06, 2022

My experience with this dealership was exceptional. I flew in from out of state.James Gabrielson was an excellent salesman. More

by Prince Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gabrielson
Jan 09, 2022 -

Mike Ward INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you enjoy your new vehicle!!

December 10, 2021

Quality people and quality service is held to the highest standards at Mike Ward Infinity. We were very blessed to have one of the best sales associates help in our selection of and clean used luxury vehicl More

by avialpa69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Garcia
Dec 12, 2021 -

Mike Ward INFINITI responded

Al Max Vialpando, we're happy to hear you had such a positive experience with our team! Thank you for your kind words about Billy and Mike Ward Infiniti!

November 09, 2021

The dealer was great, but James, our sales rep, was absolutely fantastic. I’d have no qualms with purchasing another vehicle from infinity if James was who I dealt with. More

by Matt_madore214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crist
Nov 11, 2021 -

Mike Ward INFINITI responded

Matt, we're glad you had such a wonderful experience with us!

November 06, 2021

Does not communicate status while you wait; grossly over chargers for service when done; suggested I walk across the highway if I want to go to restaurant as I waited over 3 hours to the find out the vehicl More

by Andrewfilson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t rate as didn’t see any of these people
Nov 09, 2021 -

Mike Ward INFINITI responded

Andrew, We are sorry to hear about your negative experience in service. The price you were charged should have been exactly the price you were quoted when you dropped your car off. I understand parts would take 3 days to arrive and that wasn't timely to repair your vehicle. We strive for 100% customer satisfaction 100% of the time and would welcome you to contact Arend Macinko the service manager to discuss at 303-350-4317.

November 02, 2021

Always great service! Billy Viegle and the team are on point amd I love the car wash and vacuum! More

by Jennforr70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Voegle
Nov 04, 2021 -

Mike Ward INFINITI responded

Thank you for your kind words and this wonderful review!

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