Mike Ward INFINITI
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 325 reviews
Pleasant Experience and Honest Dealership My husband and myself were very pleased with the experience we had with Craig H. and the Mike Ward Infiniti staff. They were pleasant and cooperative My husband and myself were very pleased with the experience we had with Craig H. and the Mike Ward Infiniti staff. They were pleasant and cooperative with our needs. Craig was willing to assist us with the repairs that were required prior to making the final sale, which I found as a very honest gesture. They could have sold us the vehicle as is, but made the required repairs and personally delivered the vehicle to us. I would and will recommend anyone to purchase a vehicle from this dealership. Thank you Craig H. for all your work and honesty. More
Great Experience with Craig Harlan @ Mike Ward Infiniti I had a fantastic experience purchasing a used Infiniti on April 21, 2014. I began my car search online and received a quote and follow up call from C I had a fantastic experience purchasing a used Infiniti on April 21, 2014. I began my car search online and received a quote and follow up call from Craig Harlan at the Internet Sales Department. When I visited the dealership, the quote was honored and it was a no-pressure experience. Craig answered all of my questions and I am very happy with my purchase. I absolutely recommend Craig Harlan and the Internet Sales Department at Mike Ward Infiniti to anyone looking to purchase a car. More
My experience was easy and quick! Craig was a delight to work with and handled my husband and I most professionally. He was thorough and prompt to our needs and even sent his manager Craig was a delight to work with and handled my husband and I most professionally. He was thorough and prompt to our needs and even sent his manager to us when our schedule was tight! Thank you Craig for our pleasant experience! More
Great experience buying a car at Mike Ward Infiniti ! I purchased QX60 on 4/25/14 from Mike Ward Infiniti - my experience exceeded my expectations. Chad McCaffrey did a great job from the very beginning, I purchased QX60 on 4/25/14 from Mike Ward Infiniti - my experience exceeded my expectations. Chad McCaffrey did a great job from the very beginning, when I enquired about the price and selection, to the final handshake. He was professional, knowledgeable, and immediately responded to all my emails, calls, and questions. The negotiation process was easy and quick, so as paper signing and vehicle pick up. It also worth noting that the dealership itself is very impressive. A brand new place with state of the art amenities ! I will definitely go back to Mike Ward for my next car purchase. More
happy customer Mike Ward Infinity was wonderful to work with. I actually purchased a 2014 Jeep Grand Cherokee from them and had nothing but great service from start Mike Ward Infinity was wonderful to work with. I actually purchased a 2014 Jeep Grand Cherokee from them and had nothing but great service from start to finish. I live about 4 hours away, found the Jeep online and their internet manager Chad McCaffrey called me right away to discuss my options. Being that I am quite a ways away, he made sure that everything was taken care of by the time I got up there. He worked with my local credit union, pulled the car off the lot, had it detailed and ready for me to grab the keys when I showed up. It was a flawless procedure and I really felt like I was being taken care of and valued. I would 100% recommend this dealer to anyone looking for a car and will certainly be back for any future needs. More
Outstanding Experience From the first contact via internet, to communication by phone and finally in person on a used vehicle, my salesman, C.J. was very professional and pl From the first contact via internet, to communication by phone and finally in person on a used vehicle, my salesman, C.J. was very professional and pleasant. The dealership's other personnel were also friendly and the facility is amazing. Purchasing a vehicle is a big decision and there was no pressure and the time spent was minimal and expedited in a timely manner. Even though my purchase was not an Infiniti, my overall experience was outstanding. More
Special delivery Very pleased with my option to buy from Mike Ward. We never even had to set foot in the dealership. We have a very busy schedule and could not arrange Very pleased with my option to buy from Mike Ward. We never even had to set foot in the dealership. We have a very busy schedule and could not arrange a time to go pick up my new car. The dealership was very versed in using electronic communication. Chad and Peter followed up promptly on emails and texts. After talking over the phone, they were able to locate the exact QX80 model we wanted. After it arrived, they arranged to have the tinting the windows and having a clear bra applied. They then, made the 280 mile trip to Casper, WY and delivered it to its new family. Only one other dealership (in SLC), seemed to really want our business. Thanks for being patient while we decided what we wanted! More
We purchased a Kia Borrego from Chad McCaffrey on 3/20/2014. We also had a terrific experience with Josh in Financing. If you're shopping for a vehicle, this should be your first stop. We enjoyed 3/20/2014. We also had a terrific experience with Josh in Financing. If you're shopping for a vehicle, this should be your first stop. We enjoyed the friendly, professional team at this beautiful dealership. Thank you for everything...we are thrilled with our purchase! More
I usually hate the idea of purchasing a car from dealerships ... especially when that includes my 6 1/2 month pregnant belly and two toddlers. That just sounds like a disaster. But honestly, Mike Wa dealerships ... especially when that includes my 6 1/2 month pregnant belly and two toddlers. That just sounds like a disaster. But honestly, Mike Ward Infiniti was so fantastic to work with, so helpful and awesome with my kiddos. We weren't expecting to actually purchase a car that evening, but everything fell into place and the team there (especially Chad) were so accommodating with our whole family being there, that we just didn't want to work with anyone else. And parents - this place is super kid friendly, they even have a kids room in the lounge in the back with snacks and drinks. We not only love our Honda Odyssey we bought, but we will always want to work with them again. Thank you Chad and thank you to all of the Mike Ward Infiniti team that took care of us that night! More
Chad McCaffrey found us the perfect vehicle and the best financing available anywhere! Extremely professional! Thank you for a great auto buying experience! Customers for life! financing available anywhere! Extremely professional! Thank you for a great auto buying experience! Customers for life! More