Mike Ward INFINITI

Wonderful customer service!! I brought in my 2012 QX56 after receiving notices in the mail about possible problems with a fuel pressure sensor and timing chain. Although I had an I brought in my 2012 QX56 after receiving notices in the mail about possible problems with a fuel pressure sensor and timing chain. Although I had an appointment, when I arrived, Brian apologized profusely saying they were overbooked for the week due to the recall notices. Apparently he had attempted to reach me at home but I had already left. I'm retired, so to me it wasn't a big deal to reschedule to the following week. Brian went above and beyond by arranging to have an employee deliver a loaner vehicle and pick up my SUV on the appointed day and a few days later return my repaired vehicle. No Charge. Wow! A few years back when Mike Ward had his dealership on S. Wadsworth Blvd., I purchased a sedan from him. My experience then as well as now was first rate! Where does he find his employees? They are awesome and should get kudos for their personalities and professionalism. More

Superior customer experience Mike Ward Infiniti in specifically Antonio are salesperson were fantastic. Attention to detail, being treated with respect, and they even kept the de Mike Ward Infiniti in specifically Antonio are salesperson were fantastic. Attention to detail, being treated with respect, and they even kept the dealership open after hours to help us close the deal since we drove down from Fort Collins. We had two small kids with us and Antonio made sure they were having a good time and we're full of snacks to help them pass the time. More

Leased 2016 Infiniti QX70 A first class experience. Salesman walked me through all the lease details. Very informative. No surprises. Salesman Mike was professional, courteous, A first class experience. Salesman walked me through all the lease details. Very informative. No surprises. Salesman Mike was professional, courteous, knowledgeable and always available to answer any lease issue questions. I would recommend Mike Ward Infiniti without question to anyone seeking a new vehicle. More

BEST CAR BUYING EXPERIENCE The best car experience I have ever had. This dealer is superb. . . .insist on Antonio Aguilar. . .he is the best. Everyone at this dealership underst The best car experience I have ever had. This dealer is superb. . . .insist on Antonio Aguilar. . .he is the best. Everyone at this dealership understands customer service and the importance of same. More

Great experience! I highly recommend the Mike Ward dealership to anyone looking for a Fiat/Maserati/Alfa/Infiniti. They go above and beyond to create a no hassle, low I highly recommend the Mike Ward dealership to anyone looking for a Fiat/Maserati/Alfa/Infiniti. They go above and beyond to create a no hassle, low pressure buying experience. They offer an experience that makes you feel like a friend and not a customer. Joe G. was great and made the whole process very simple for me. He is down to earth and truly cares that you leave with a smile on your face and feeling that you bought the right car. Bob was also great to deal with and made sure that I was taken care of throughout the whole process. If you want an easy and comfortable car buying experience, choose Mike Ward. More

Cool. Confident. Class. I am a new Infiniti owner and was looking for a dealer to service my M35x I had purchased a couple of months ago out of state. I had called 2 other l I am a new Infiniti owner and was looking for a dealer to service my M35x I had purchased a couple of months ago out of state. I had called 2 other local Infiniti dealerships and spoken with their service departments before getting in touch with Robert at Mike Ward Infiniti and they were very rude and not in the least helpful. Robert at Mike Ward took the time to answer all the questions I had on the vehicle, he was knowledgeable, friendly and helpful. Robert was the first person I was in contact with in the service department. The other dealers I called couldn't answer my questions or said they had to transfer me to a specialist, and when they did transfer me I was only connected with their voicemails... which to me was no help at all. The other dealers told me also that I had to wait 1-2 weeks before I could bring my vehicle in for a simple oil change. Robert explained that M.W. Infiniti had express service and I could come in anytime before 6pm any day they're open. What a difference! I didn't get passed off or rushed off the phone and I felt like he genuinely wanted to help me and make sure I was satisfied. I own my own business and customer service and sales is my specialty. If you're looking for a great customer experience Mike Ward Infiniti is, in my opinion, the only Infiniti dealer in the greater Denver area. It's the furthest from my house, but I won't go anywhere else. More

pleasant experience Billy Roskosh was a true gentleman, and Bob Marnick was very helpful. Nice to see Mike Ward on the showroom floor making sure his customers were happ Billy Roskosh was a true gentleman, and Bob Marnick was very helpful. Nice to see Mike Ward on the showroom floor making sure his customers were happy. We love our 2014 Mercedes. Great experience. More

Great Infiniti Purchasing Experience Mr. Bob Marnick and the Mike Ward Infiniti internet team did a fantastic job with me in purchasing my new ride from the dealership. I purchased a use Mr. Bob Marnick and the Mike Ward Infiniti internet team did a fantastic job with me in purchasing my new ride from the dealership. I purchased a used 2012 Infiniti FX35, and could not be happier with it. Exactly what I wanted. Striving to make my experience even more rewarding was with Mr. Marnick. Bob was a pleasure to work with, incredibly polite and not forceful in his selling methods. He listened to what I wanted and how to best serve my needs. Did a fantastic job throughout, and I will most definitely recommend Mike Ward Infiniti to those I know. Great team, beautiful dealership, quality products. What more can you say? More

5 Star Customer Service I've been a die hard leaser of my vehicles for the past 15 years. That was until I leased my first Infiniti. I recently turned in my lease knowing I w I've been a die hard leaser of my vehicles for the past 15 years. That was until I leased my first Infiniti. I recently turned in my lease knowing I would jump into another Infiniti with Mike Ward. Instead, I finally bit the bullet and purchased my first car in 15 years! I know from experience that I will get first in class service from Mike Ward and never be disappointed. Thanks to Antonio, Internet Sales Manager, for your patience and knowledge as it made a nerve racking decision feel like buying an ice cream. I'm certain when the time comes I'll be back for my 3rd Infiniti with Mike Ward and Antonio will glide me through it. Thanks again for the great deal! More

Internet Sales Purchase I've purchased my vehicles from Mike Ward Infiniti since 2009. I had a wonderful experience with Chad from setting the appointment to showing up to a I've purchased my vehicles from Mike Ward Infiniti since 2009. I had a wonderful experience with Chad from setting the appointment to showing up to a sparkling car to drive. He treated me very professionally and was very thorough. I will continue to purchase from Mike Ward. More