Mike Ward INFINITI

Joe Lee is the best, I told Joe I wanted a 2-3 year old spots car. With in minutes he emailed me specs on 2014 Q60. He was professional but not pushy. I have dealt wMike I told Joe I wanted a 2-3 year old spots car. With in minutes he emailed me specs on 2014 Q60. He was professional but not pushy. I have dealt wMike Ward for years w/my 2006 MX-35 and have had all good experiences. I put 185k on MX-35. It was the best car I ever owned and felt loyal to Infiniti.. Joe was the icing on the cake. I love me 2014 Q60. It feels to me brand new with a price I felt I got away w/something. Needless to say I’m a very happy customer. Thank you and thank you Joe, More

Great Pricing with a little trouble over taxes. Bob was very helpful to me prior to my actual visit. He actually ensured that the vehicle was still there and even seemed to be holding onto the keys Bob was very helpful to me prior to my actual visit. He actually ensured that the vehicle was still there and even seemed to be holding onto the keys of the vehicle for me. Also it was put in a little garage that gave me a great view of the car when I first saw it. The test drive went well and at the end of the day I got a great deal for my car. All of the staff was also very friendly to me as well. The only issue I had was that the potential tax rate I was going to pay was incorrect the first time. Which is understandable but it did happen again when I was going to actually cut the check. So that was slightly worrisome. But overall it was a good experience. More

EXCELLENT EXPERIENCE Went in and purchased a new car. The staff was very nice. It's a very nice dealership. Joe was super helpful, friendly and so nice. Jeff was also a gr Went in and purchased a new car. The staff was very nice. It's a very nice dealership. Joe was super helpful, friendly and so nice. Jeff was also a great help to us. More

Positive Experience with Purchase Just purchased an X3 from Mike Ward sales- worked with Tanju Torgout as the sales specialist- very positive experience throughout, friendly and no pre Just purchased an X3 from Mike Ward sales- worked with Tanju Torgout as the sales specialist- very positive experience throughout, friendly and no pressure. They went out of their way to work around my business schedule also. Will definitely be back. More

Exceptional service and competitive pricing! We recently leased a new QX50 from Mike Ward Infiniti. Our salesman, Tanju Torgout was extremely professional and knowledgeable about all of the Infi We recently leased a new QX50 from Mike Ward Infiniti. Our salesman, Tanju Torgout was extremely professional and knowledgeable about all of the Infiniti vehicles. It was certainly refreshing not to receive a high-pressure sales pitch, and we believe we were offered a most-competitive (and fair) price. Not only was Tanju efficient and organized, but he was also very respectful of our time and made this process as seamless as possible. His manager, Peter Kim, was equally kind and helpful. Both gentlemen are extremely good representations of Mike Ward Infiniti. More

Great experience I purchased a used vehicle from Joe Lee. Joe was very professional, knew a lot about the car, despite it not being an Infiniti, and was respectful of I purchased a used vehicle from Joe Lee. Joe was very professional, knew a lot about the car, despite it not being an Infiniti, and was respectful of my time. An efficient and well-organized dealership. More

Great Service!!! We recently purchased a used Nissan Murano from this dealership and were pleasantly surprised by the whole experience. We contacted Joe Lee regarding We recently purchased a used Nissan Murano from this dealership and were pleasantly surprised by the whole experience. We contacted Joe Lee regarding another Nissan Murano that they had for sale and he let us know that there was another Murano that became available that morning. Although we did not have the means to purchase many of the higher priced vehicles, Joe was professional yet personable and made our experience so wonderful! On top of the great service, they also gave us a fair trade in value for our car. We would recommend Joe Lee and the entire staff at Mike Ward Infiniti to anyone that is looking to purchase a new or used vehicle. More

Awesome experience! Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by complet Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person. My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department. Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes. At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign. During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm. All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells. More

Good Product Knowledge and Selection Recently, I visited this dealership looking for a used Infiniti to replace my older Infiniti. Although I did not purchase a car there (I wound up buy Recently, I visited this dealership looking for a used Infiniti to replace my older Infiniti. Although I did not purchase a car there (I wound up buying a BMW) I wasn't impressed by the selection, price and product knowledge displayed by the salesman, Joe. Had I purchased the brand, I would have bought it at this dealership. More

Bob Marnick What a great car buying experience, and all thanks to Bob Marnick. I highly recommend this car dealership and all due to Mr. Marnick's professionalis What a great car buying experience, and all thanks to Bob Marnick. I highly recommend this car dealership and all due to Mr. Marnick's professionalism and approach in helping me find a nice car. More