Mike Smith Buick GMC - Service Center
Lockport, NY

2 Reviews of Mike Smith Buick GMC - Service Center
I bought a truck back in February 25. Mind you it’s a used truck. The transmission on the first day was slamming during shifting at least twice. The seat started to disintegrate after mon Mind you it’s a used truck. The transmission on the first day was slamming during shifting at least twice. The seat started to disintegrate after month two of owning it. Now fast forward to recently I’ve had a brake issue feels like aka only getting 13 mpg when my dad who has the same truck gmc version is getting better mileage. Then told them about the slamming and feel like there was something wrong on the passenger front and possibly the back. All comes back to can’t find anything but they did fix the undercoating that I paid for that they never did back when I got the truck. But that very day down the road from the dealership and for a week at least now it’s spotty kinda but it smelled like something was burning in the rear end. Now fast forward to today the pedal was fine then became super soft and squealing noise is back and something feels like it’s holding the rear end and feels super tight. Also there still feels like something is broken in the front or front right. Also now I.have an evap leak code P0442. I talked to a family friend who owns thier own shop and said the fuel pump has an issue. All this stuff is not getting addressed and I want it addressed! They don’t hesitate to take my truck payment every month so they need to fix it to satisfactory and not say nothing is wrong when it’s clearly got issues and they probably didn’t even put it on a lift or drive it more than a min or two and maybe 1000 ft at most to the shop part from the part you check in at. More