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Mike Smith Buick GMC - Service Center

Lockport, NY

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2 Reviews

2 Reviews of Mike Smith Buick GMC - Service Center

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July 05, 2025

I bought a truck back in February 25. Mind you it’s a used truck. The transmission on the first day was slamming during shifting at least twice. The seat started to disintegrate after mon More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa mederios
Jul 06, 2025 -

Mike Smith Buick GMC responded

Thank you for reaching out with your concerns about your truck. We appreciate your feedback and understand the frustration you are experiencing with the issues you've described. It's important to us that every vehicle operates at its best, and your satisfaction is our priority. We encourage you to contact Mike Smith Buick GMC directly so we can discuss your situation in detail and ensure that all concerns are thoroughly addressed. Thank you for bringing this to our attention, and we look forward to assisting you further. Sincerely, The Mike Smith Buick GMC Team

November 24, 2023

Will overcharge elderly costumers to the point of fraudulent repair claims! Please get a second opinion or go elsewhere! More

by Gearheadparts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
Nov 29, 2023 -

Mike Smith Buick GMC responded

Our team has acknowledged this review.