Mike Shaw Toyota - Service Center

5000 mile oil change, tire rotation and check up I drove there from Corpus Christi, glad I did. I was out of there in 30 minutes or so. Definitely not the long wait we expected. I drove there from Corpus Christi, glad I did. I was out of there in 30 minutes or so. Definitely not the long wait we expected. More

A/C Repair My A/C unexpectedly failed last Sunday and arranged an appointment on Monday AM. Problem was complex and required diagnostics. They worked it out an My A/C unexpectedly failed last Sunday and arranged an appointment on Monday AM. Problem was complex and required diagnostics. They worked it out and repaired it on Wednesday noon. I was able to make an important trip to San Antonio as planned. The staff were terrific and I the price was fair, below estimated cost. I was pleased under the hot weather circumstances. I bought my 2012 Tacoma six years ago and I will continue being a repeat customer. Thanks Shaw Toyota! More

Always professional and prompt I’m never disappointed with the service department at Mike Shaw Toyota. They go above and beyond to ensure a smooth and stress free visit. They keep m I’m never disappointed with the service department at Mike Shaw Toyota. They go above and beyond to ensure a smooth and stress free visit. They keep me informed of the progress of my vehicle and are concerned about my comfort while I wait. It’s never longer than they estimate. I highly recommend this dealership. More

I had to had to wait 2hrs and 46 min for a tire rotation. I understand it was a busy day on a saturday my appt was @9am and I didn't leave until 11:46am. Usually the service is quite effective but Saturday wa I understand it was a busy day on a saturday my appt was @9am and I didn't leave until 11:46am. Usually the service is quite effective but Saturday was not. Especially when I see mechanics coming in/out of the waiting area ,and tell one of the auto personnel @ the desk "I'm going to take a nap in an undisclosed area"..... very unprofessional. More

Service Provided I went to the dealership to address a wind shield issue after visiting 2 other wind shield companies and left the dealership feeling like they were th I went to the dealership to address a wind shield issue after visiting 2 other wind shield companies and left the dealership feeling like they were the best choice from the beginning. I should have talked to the dealer first to avoid a lot of frustration and unnecessary run around. More

Great experience They called and reminded me to set up my 5000 mile maintenance. Scheduled an appointment and they were very prompt when I arrived. Great experience. They called and reminded me to set up my 5000 mile maintenance. Scheduled an appointment and they were very prompt when I arrived. Great experience. More

Morgan and John Morgan setup my initial coordination with the glass installer. My Avalon was done in a few seconds. The Prius a couple hours later. Your dealership di Morgan setup my initial coordination with the glass installer. My Avalon was done in a few seconds. The Prius a couple hours later. Your dealership did what Autonation couldn't. They could not find the specialty trunk replacement and after 3 days of trying to get their glass installer to call back I called Morgan. Done the next day. Kudos. The only reason we tried Autonation is that's where the car was leased. They just lost 3 customers. You will be our first call for service no matter the greater distance from home. More

5k Service Took my 2018 Tundra in for a 5k service and it was simple & fast. Friendly staff! Free Cookies, Sodas, Water, & Starbucks. Oh and a free phone chargin Took my 2018 Tundra in for a 5k service and it was simple & fast. Friendly staff! Free Cookies, Sodas, Water, & Starbucks. Oh and a free phone charging station! More

Awesome service !! I called and was able to get my car in to be serviced within 30 minutes ! Then my service was performed in 30 minutes or less ! Great wait time ! I called and was able to get my car in to be serviced within 30 minutes ! Then my service was performed in 30 minutes or less ! Great wait time ! More

Great work Great people in service and since I had to wait, they took me to Mall to take care of other things I had to do. Great people in service and since I had to wait, they took me to Mall to take care of other things I had to do. More