Mike Shaw Toyota
Robstown, TX
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wonderful customer service! i love my car and everything in it! great price. i was very pleased with the service given to me, I will be back for sure and also will refer people t i love my car and everything in it! great price. i was very pleased with the service given to me, I will be back for sure and also will refer people to your dealership! great job guys!!!! More
Service professional staff, courteous and knowledge on vehicle service. quick service. staff answere questions and asked if they could help in any way. will professional staff, courteous and knowledge on vehicle service. quick service. staff answere questions and asked if they could help in any way. will bring back vehicle back ffor service again and again. More
Great service Fast, friendly, and knowledgeable service. Able to purchase a new tundra at the conditions that i wanted and was the priority from the get go. Fast, friendly, and knowledgeable service. Able to purchase a new tundra at the conditions that i wanted and was the priority from the get go. More
Wonderful and caring people,and great vehicles I was in an automobile accident the 5th of October in my 2014 Toyota 4Runner that I had purchased from Mike Shaw.I Truly believe this vehicle saved my I was in an automobile accident the 5th of October in my 2014 Toyota 4Runner that I had purchased from Mike Shaw.I Truly believe this vehicle saved my life when all airbags deployed. My injuries were minor compared to what could have happened.So when it was time to purchase another vehicle, Of course back to Mike Shaw Toyota for a new Highlander and Stoney is a wonderful loving man that truly cares for you.We will keep coming back. More
World Class Service Down Home Feel Since the purchase of my 2016 Highlander in Feb 2016 I have enjoyed all my visits to the dealership. I feel very comfortable there. I have a lot of f Since the purchase of my 2016 Highlander in Feb 2016 I have enjoyed all my visits to the dealership. I feel very comfortable there. I have a lot of friends at the dealership. It is a very positive experience. I have an easy time setting appointments and service is easy and efficient. I appreciate the great service I receive and the warm welcome I always get there. More
Vehicle Maintenance Friendly and fast customer service. They answered all my questions and the wait time was short. They inspected my vehicle and checked for any recalls. Friendly and fast customer service. They answered all my questions and the wait time was short. They inspected my vehicle and checked for any recalls. More
Regular Maintenance Check I was very pleased as usual with the service department. I was in and out in an hour and they explained what was needed and what could be deferred unt I was very pleased as usual with the service department. I was in and out in an hour and they explained what was needed and what could be deferred until the next visit. I recommend them to anyone, even my wife, who owns a Nissan, uses their service department. More
God job guys Got my recall done ... waited for the vehicle ... everything according to the coordinator went well ... told me what was done ... thanks for everythin Got my recall done ... waited for the vehicle ... everything according to the coordinator went well ... told me what was done ... thanks for everything ... good job guys More
Car shopping So I saw a Facebook post from Mike Shaw Toyota where they were having an end of month sale where they guaranteed you would drive out in a vehicle. I, So I saw a Facebook post from Mike Shaw Toyota where they were having an end of month sale where they guaranteed you would drive out in a vehicle. I, of course was skeptical. GREG RODRIGUEZ was the salesman who posted that on Facebook, so I called and asked about the promotion and he asked me to come on by, so I did. As I walked in I was greeted by a very nice lady there at the front and I asked for Greg Rodriguez, so she called him to the front and she offered me a beverage and asked me to take a seat. A couple of minutes and Greg Rodriguez comes to find me, he greeted me politely and asked me how he could be of help. I let him know that I was interested in a car, a Corolla orbs Camry, and I asked him if he could check my credit and let me know if I qualified for a loan to get a car. I told him that I was more than happy to give him my info and he could let me know the results, so he says to me to follow him. He took me out to the lot to see some cars, he was very talkative as we were looking at cars, never rushing me to make a decision. We picked 2 cars, just to see if I would be approved, we went back inside, he brought out some paperwork and asked me some questions also asked how much of a down payment I could give and what monthly payment I would be able to afford. With that info he went and started the process and about 15 minutes later he comes back to me and asks if I can put more money down and I said that I couldn't, so he went back and kept working on my deal and 30 minutes later he came back with the news that I was approved for a 2019 Toyota Corolla!!!! GREG RODRIGUEZ is the BEST!!! He got me in a new vehicle without any hassles, I have already referred a friend to Greg Rodriguez and Mike Shaw Toyota. So happy with the whole new car shopping experience!!! More
Sevic on use cars sucks I bought a use Hyundai from you. First night out we stop at Jack in the Box. When went to get in and start home the battery was dead. The manger gave I bought a use Hyundai from you. First night out we stop at Jack in the Box. When went to get in and start home the battery was dead. The manger gave me a jump start. Next day I took it in to your service dept. They found the battery was no good. So they put a new one in. Then later I notice that the front tires were new and the back treat was in the yellow. So I went a bought new tires for the back, because I plan to travel a good distance on vacation. You people did a poor job checking out this vehicle. This is not good business. More