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Mike Shaw Toyota

Robstown, TX

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437 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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Showing 437 reviews

November 26, 2018

Oil change The service was really fast and I was in and out in under 39 min. They have great service and are very friendly. Rifat was truly exceptional and very More

by SPEDRAZA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

Great experience Salesmen Jose was very knowledgeable and professional. Very friendly relaxing atmosphere. Definitely made me safe in my purchase and not pushy or tal More

by bfaragoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE GORDOA
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

New car purchase Easy and stress free working with Victor and AJ. I would recommend this dealership for anyone buying a New or used Toyota. My daughter loves her new c More

by sanchez.gina5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Adame, Victor Espindola
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

Not great After oil change no one reset my odometer and I had to go looking for someone who would fix it. That was not good because I don't know how to read ver More

by Disappointed 26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geno Edwards
Dec 03, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

November 26, 2018

poor workmanship I have been in twice. The first visit took over 15 minutes before someone would look at my car. The car wash was a joke. The car was wet, but definate More

by docrosson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Dec 03, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

November 24, 2018

Very Satisfied Greg is a great salesman. I enjoyed dealing with him. Would come back. I would encourage my friends to buy from Greg. I really like my new car! More

by amanda111786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rodriguez and Steven musgrave
Nov 24, 2018 -

Mike Shaw Toyota responded

Thank you for your feedback!

November 23, 2018

Better than other dealers Rifat at service was very helpful. Took in my truck for a transmission flush. After doing some research, I learned a local dealer was offering a 4 hr More

by psanchez0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat Gjevukj
Nov 24, 2018 -

Mike Shaw Toyota responded

Thank you for your feedback!

November 23, 2018

Mike Shaw Toyota Service Your service department employees are extremely personable. Prompt and thorough service! Technician greeted me upon arrival and attended to my vehicl More

by paxsolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steward
Nov 24, 2018 -

Mike Shaw Toyota responded

Thank you for your feedback!

November 23, 2018

Great Service Very friendly and good costumer service. We’re prompt in serving my car. Made me feel comfortable being in the dealership!! At the end explained well More

by dorarc54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Flores, Jim Widick, Gabriel Urdiales, Victor Espindola, Abel Padilla
Nov 24, 2018 -

Mike Shaw Toyota responded

Thank you for the review!

November 23, 2018

45k Tundra Maintenance Today’s visit went very well along with a friendly staff in the service department. Rifat was able to accommodate my vehicle for service quickly and u More

by Marq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat Gjevukj
Nov 24, 2018 -

Mike Shaw Toyota responded

Thank you for your feedback!

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