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Mike Shaw Toyota

Robstown, TX

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436 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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Showing 436 reviews

November 29, 2018

Took too long for appointment Made appointment for tire rotation and fluid check. They added a software update recall and it took 2 hours. Not sure what benefit it is to make an a More

by boston2.mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name
Dec 03, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

November 28, 2018

Oil change The price for my oil changes always been about $53 and do the other day it was $20 more. When I asked about the increase the gentleman said Trump's ta More

by villivaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy I work with is not on this list, Victor Espindola
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 28, 2018

A Very happy customer I have to say Mike Shaw Toyota in Robstown gives the best deals around we went in to look at maybe buying a small SUV, Jason Padilla (Salesman) walked More

by fjgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Jason Padilia)
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 28, 2018

Satisfied customer Easy to set up my appointment online for when I wanted to come in. Service done in a reasonable amount of time. Javier showed he valued me as a cust More

by cshart77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative Javier, Brandon Garis
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 27, 2018

Had a wonderful visit The service department was very friendly would recommend everyone I know to come and bring there vehicles for service here at mike Shaw thank you More

by michaelchapman775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 27, 2018

Fast and Easy Mario at Mike Shaw Toyota in Robstown made our purchase fast and easy! He was helpful and knowledgeable and worked hard for us. He’s a great young sal More

by MOMMALAURA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

OIl Change Mike Shaw Toyota changed our cars oil ahead of schedule. Great job our car was in and out much faster than we were told it would take More

by ramprissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Christian
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

Returning loyal customer I just purchased my second Toyota from Mike Shaw Toyota. Customer service played a major role in my decision to continue with Mike Shaw. Toyota’s cons More

by cjtipton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the service department, Kenneth Stoney, Martin Philbrook, John Lopez
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

Sunroof Replacement Rifat our service technician was extremely friendly and responsive throughout our experience. The job was completed in a very timely manner. Price was More

by robert.zamora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 26, 2018

Oil change The service was really fast and I was in and out in under 39 min. They have great service and are very friendly. Rifat was truly exceptional and very More

by SPEDRAZA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rifat
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

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