Mike Shaw Toyota
Robstown, TX
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Fast and Simple My experience ?...WOW ! I have told everybody I know that "it took less than two hours and I drove out of there in my new car !! My experience ?...WOW ! I have told everybody I know that "it took less than two hours and I drove out of there in my new car !! More
Professional/comfortable service We'd like to give a big THANKS to. Brandon G. for his superb service we experience on a search for a pre-owned vehicle. His knowledge of the different We'd like to give a big THANKS to. Brandon G. for his superb service we experience on a search for a pre-owned vehicle. His knowledge of the different vehicles we looked at gave us a good feeling about our decision toward a particular vehicle. He was very patient with our attack of questions for each vehicle we saw. No pressure just satisfaction. Thanks again Brandon! More
Customer service purchase Great customer service. 2nd purchase through Mike Shaw. Brandon and Jenesse did a great job in getting me out in a timely matter to make it to my sons Great customer service. 2nd purchase through Mike Shaw. Brandon and Jenesse did a great job in getting me out in a timely matter to make it to my sons football game. More
Kudos to the Service department Service department were very helpful and considerate. Alexis made sure I was able to get home in a loaner even though the repairs did not fall unde Service department were very helpful and considerate. Alexis made sure I was able to get home in a loaner even though the repairs did not fall under my warranty! I had more trouble with my insurance company that with Mike Shaw Toyota!!!!! THANK YOU SO MUCH!!!! More
Great experiance Jose Cardenas was a great Salesman. I have had a bad experience at this dealership years ago and Jose completely changed my opinion of this dealership Jose Cardenas was a great Salesman. I have had a bad experience at this dealership years ago and Jose completely changed my opinion of this dealership. He wasn't pushy and help me get exactly what I wanted and without overpaying. More
New Car Sale We were satisfied with Mike Shaw Toyota from the initial online inquiry until the final sale. We had a great experience with customer service. Salesma We were satisfied with Mike Shaw Toyota from the initial online inquiry until the final sale. We had a great experience with customer service. Salesman was courteous, helpful, and efficient, finding my wife and I the car we had been looking for. The financial representative was also very courteous and helpful. We drove two hours because of the initial out reach and great customer service as opposed to what we had experienced at our local dealership. Definitely worth our trip and highly recommend this dealership. More
No HIgh Pressure Sales Tactics Bought new vehicle and traded in my old one. Reached agreement after a little back and forth. Very pleased with the experience and my new car! I recom Bought new vehicle and traded in my old one. Reached agreement after a little back and forth. Very pleased with the experience and my new car! I recommend Mike Shaw Toyota. Free soda's and cookies are available as is a nice lounge area with TV and magazines. More
Service Experience I was really upset with Mike Shaw Toyota. The repairs were too costly. Come to find out the part needed to fix my truck is an issue with Toyota, not I was really upset with Mike Shaw Toyota. The repairs were too costly. Come to find out the part needed to fix my truck is an issue with Toyota, not Mike Shaw. Toyota corp. has known the VSC actuator is a problem, but still are asking ridiculous prices for a part they know is defective. At first I was mad at Mike Shaw. Ric Jones managing partner and Jeff Barlow Service Director went out of their way to help me. They are great. Mike Shaw Toyota is great. Toyota Corporation......get real! More
Mike Shaw Experience Since Oct. 2014, Jack B. was patient and went above and beyond to find me a vehicle with all my needs being met. Never once, did I feel pressured and Since Oct. 2014, Jack B. was patient and went above and beyond to find me a vehicle with all my needs being met. Never once, did I feel pressured and he made sure I was informed about the vehicle I was purchasing and satisfied. In the future, I will definately go back and look for Jack B. More
out of town, no problem Jack went above and beyond the call of duty to help me. I purchased an FJ from the web site, never went to Corpus and had it delivered to my house at Jack went above and beyond the call of duty to help me. I purchased an FJ from the web site, never went to Corpus and had it delivered to my house at a better price then I could have ever purchased the same car locally. Jack was Jonny on the spot with communication, paperwork and helped me find a very affordable delivery service. He made sure I was comfortable with the process and the vehicle every step of the way. I'd do it over again in a heart beat and I wouldn't hesitate to recommend Jack and Mike Shaw to anyone! Thanks, Jack..... JP71 More