Mike Shaw Toyota

My first experience with this dealer goes back to 2012. I had the Toyota care plan for my truck. When it was expired, I was astonished how difficult it was to remove my oil cartridge on my Tundra, it too I had the Toyota care plan for my truck. When it was expired, I was astonished how difficult it was to remove my oil cartridge on my Tundra, it took a 3' breaker bar to take it off. Way too much torque... it seems as if they never changed the oil cartridge when I had received the 'Toyota care'. My next truck a Tacoma, I needed my gear oil changed in my differentials at 90,000 miles in 2018, at the time I didn't have a place to do the work so I had Mike Shaw Toyota Service do the work... When my next gear oil change came up at 120,000 miles in 2019, I could not break the torque for my front differential drain plug. I took it to the dealer and kindly they changed that gear oil for free. The service technician had to hammer a chisel into the drain plug to get it to come off, seriously. The factory spec for that bolt is only 36 ft/lbs, why?? Now in 2020...I just did my 150,000 mile gear oil service, again I had issues with the front differential, but I was able to get the drain bolt off myself. However none of the crush washers were present on the drain or fill hole. Again, Mike Shaw Toyota cutting corners. So... I hope to anyone looking to buy a Toyota- yes they are great trucks and cars. But if you need service. Do not come here!!! They have been perpetually cutting corners on my vehicles and I don't trust them to do work on my vehicles again. More

Top Flight service department I'm extremely confident in their work. As a former mechanic & adviser, I'm at ease with their service & recommendations. My job has kept me very busy I'm extremely confident in their work. As a former mechanic & adviser, I'm at ease with their service & recommendations. My job has kept me very busy & I need a place to go that provides an expert level of care. They don't miss a thing. My service adviser of choice is Michael Stewart for honesty & integrity in recommendations & repair oversight. Why go anywhere else? More

Claims work was done but caught in a lie I took my truck in for its 10000 mile service. And guess what I had marked my tires cause I trust no one. They claimed to have rotated the tires, it I took my truck in for its 10000 mile service. And guess what I had marked my tires cause I trust no one. They claimed to have rotated the tires, it took long enough and they could have but they were still in the same place that I had before going in. Over all I am totally surprised how this organization still runs. I know that if I had these issues in less than a year odds are they are doing it to more people that blindly being taken advantage of. More

Arrogant I just bought a. 2018 Rav4. I Wanted to buy back my trade. Originally I was told it would be possible. But when I returned to do so ,I was given some I just bought a. 2018 Rav4. I Wanted to buy back my trade. Originally I was told it would be possible. But when I returned to do so ,I was given some xxxxxxxx story that I couldnt buy it back.. Sammy Pedraza gave me some xx story that it didnt pass inspection so they would be liable if something happened. I owned that car for 9 years. I hate when a man thinks that because I'm female he can feed me any xx to send me on my way. However its good enough for auction.. That arrogant A needs to go back to Fresno Tx. Corpus has no place for him. Mr. Shaw I would get rid of this guy. This sales guy is rude. Do not buy from him. Sadly I will not buy from Mike Shaw again. More

Great customer service Great customer service, great workers at Nike Shaw Toyota, friendly service, they had worked up a really great deal for the payments and how great Toy Great customer service, great workers at Nike Shaw Toyota, friendly service, they had worked up a really great deal for the payments and how great Toyota is. I would recommend my friends and family to Maine Shaw Toyota again. More

Outstanding Great Service! Jerry went above and beyond for our daughter purchasing a car in the beginning of the year. So we came back to purchase with him, we go Great Service! Jerry went above and beyond for our daughter purchasing a car in the beginning of the year. So we came back to purchase with him, we got our 4 Runner and he went above and beyond for us! More

Excellent Service!! Quick and easy process. Very professional and courteous customer service. Very glad I chose Mike Shaw Toyota service center. I will definitely be com Quick and easy process. Very professional and courteous customer service. Very glad I chose Mike Shaw Toyota service center. I will definitely be coming back if I need any service work. Fred Solís was excellent! More

Great job on all who help us, thanks the Ramos Family. All did a great job on getting my wife the car she needed, thank you all for your help, we please as always to shop at Mike Shaw Toyota. All did a great job on getting my wife the car she needed, thank you all for your help, we please as always to shop at Mike Shaw Toyota. More