Mike Shaw Toyota

Great work Great people in service and since I had to wait, they took me to Mall to take care of other things I had to do. Great people in service and since I had to wait, they took me to Mall to take care of other things I had to do. More

Unhappy Not happy with the lack of quality and lack of attention to details. Left the dealership after oil change and fuel injection cleaning service and imme Not happy with the lack of quality and lack of attention to details. Left the dealership after oil change and fuel injection cleaning service and immediately had anservice.light come on because the tech forgot to replace fuel cap. Got home and realized the tech didnt pu a reminder oil change sticker on windshield? More

Courteous, quick, and went the extra mile Chris Hernandez was great--helpful, courteous. He got our checkup done quickly and even washed the butterflies off the front of our car! You all alw Chris Hernandez was great--helpful, courteous. He got our checkup done quickly and even washed the butterflies off the front of our car! You all always provide great service. More

Great experience Jay worked with my son in Denver as to price etc and all I did was go over and test drive the car. Easy and I am very pleased with my auto and the peo Jay worked with my son in Denver as to price etc and all I did was go over and test drive the car. Easy and I am very pleased with my auto and the people at Mike Shaw Toyota were very kind including Jay and Valerie. I never felt pressured at all. More

It was a great experience. Shaw and Jay were great to deal with. The next car purchase will likely be a Toyota and I would definitely go back to mike Shaw. Thanks. Shaw and Jay were great to deal with. The next car purchase will likely be a Toyota and I would definitely go back to mike Shaw. Thanks. More

very streamline process Jose Gordoa called me with a "car swap" offer that I couldn't refuse. I was skeptical at first because it seemed too good to be true but while I was h Jose Gordoa called me with a "car swap" offer that I couldn't refuse. I was skeptical at first because it seemed too good to be true but while I was having my oil changed on my previous car (Sergio Estrada did an awesome job with that) he was very thorough in walking me through the whole process and making sure I understood all the details involved. Jose was not pushy at all and respected my tight budget which made me feel even more at ease. I have purchased a vehicle from Mike Shaw Toyota before so I knew I would be getting another quality car but I have to say, the whole team that helped me (Jose Gordoa, Sergio Estrada and Valerie Waldrop) really made my experience here a good one. I highly recommend this place and will definitely continue coming here! More

First time car buyer So I went to so many dealerships and every single one gave me the same thing, that they couldn’t help me out or I was gonna pay to much. Well I decide So I went to so many dealerships and every single one gave me the same thing, that they couldn’t help me out or I was gonna pay to much. Well I decided to drive down from midland to mike Shaw and spoke with Reggie and he helped me get into a brand new car at what I wanted to pay and could afford. I definitely recommend them to my family and friends. Thanks Mike Shaw toyota & Reggie for y’alls help. More

New Camry owner I am a repeat customer (bought 3 Tacoma’s in the past) and was expecting a better deal on a new Toyota Camry. I only got a discount of 2,000 and was h I am a repeat customer (bought 3 Tacoma’s in the past) and was expecting a better deal on a new Toyota Camry. I only got a discount of 2,000 and was hoping for a better price. But I also understand that sometimes some things can’t be done. I wanted to try and keep my payment below $500. Ended up with a $560 payment. The customer service is excellent and that is why I choose to be a repeat customer. My salesmen were Mario and Jerry. They did the best they could with getting me a reasonable price. I was told that I could get a Face Book discount of up to 4,500 off MSRP via a FB post by Martin, but that didn’t happen. Also my husband purchased a new Tacoma the same visit and I asked for the $100 referral fee and was also denied that. More

Great job! My service advisor did an outstanding job and thoroughly explained to me the oil change protocols for my vehicle. No other service advisor had ever t My service advisor did an outstanding job and thoroughly explained to me the oil change protocols for my vehicle. No other service advisor had ever taken the time to do this. In fact, my last oil change was unnecessary as I had 3,000 miles left before service was due. More

Maintance Required Great thing is their record keeping. When it is time for maintenance I get an email and text so everything is done to keep my truck running great. Great thing is their record keeping. When it is time for maintenance I get an email and text so everything is done to keep my truck running great. More