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Mike Shaw Toyota

Robstown, TX

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rated
436 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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Showing 436 reviews

October 03, 2018

Excellent service! Called on Mon. afternoon after my dr. apt., was told it would be about an hr. wait for my 5,000 mile maintenance. Turned out it took only about 30 mi More

by LYNDAFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Garis
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you Lynda!!

October 02, 2018

Mediocre I had called & set up oil change appt and when I arrived my appt was NOT in appt book. Also, I was charged a MUCH higher price AND didn’t receive a wa More

by mbm1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier, Robert & Mike
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

October 01, 2018

Great customer service They were very informative about the vehicle I purchased. They answered all of my questions about the process of trading in my vehicle. I felt very c More

by joshepina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Garis
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank You!

October 01, 2018

Professional and courteous. Sam was excellent to deal with he worked very hard to get the deal done, i traded one Tacoma for another. Cory helped facilitate the deal and ensured More

by krw0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam pedraza, Cory Brewer
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for choosing us here at Mike Shaw Toyota, and the Awesome review!

October 01, 2018

BEST DEALERSHIP IN SOUTH TEXAS! We have bought 4 vehicles from this dealership. As always, we were treated as family. We were treated with the utmost respect. Jim W. is the best s More

by tracielindley1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Widick
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you Tracie

October 01, 2018

Great experience Laurelin was amazing! I would highly recommend this establishment for car buying. They really make you feel like family. Every single person we met More

by jen.luna1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurelin Brody
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for a great review!

October 01, 2018

Will always take my car for service at Mike Shaw Always enjoy coming for service at Mike Shaw! The Service Managers are always helpful and explain the service results. Robert Flores is a great Serv More

by ambryan1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Flores, AJ Adame, Brandon Garis
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you!

October 01, 2018

Wonderful experience Abel was friendly, knowledgeable and answered all my questions and concerns. Didn't waste my time and showed me exactly what I was looking for. More

by BUBBANLAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Garza is the one who called me and I set up appoinment with him, but he was busy when I got there early so Abel helped me out., Abel Padilla
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Wonderful Review!

October 01, 2018

Painless Everyone was very attentive and listened.. They got me into what I wanted!!! And worked with me financially. I’m so happy with what the results wer More

by brandon bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE GORDOA
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you Brandon.

September 28, 2018

No stress. Pleasurable. I needed some extra service work on the car since I am coming up to the 5 yr 100,000 mile marker. There was no stress or pressure applied to get all More

by Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 04, 2018 -

Mike Shaw Toyota responded

Thank you for a great review!

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