Mike Shaw Toyota
Robstown, TX
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New truck We were driving by my husband decided to stop and see the new trucks and Mario Rivas came out immediately and greeted us and when he saw my husband wa We were driving by my husband decided to stop and see the new trucks and Mario Rivas came out immediately and greeted us and when he saw my husband was more comfortable speaking Spanish he went and got the keys to a truck my husband wanted to see and brought Greg Rodriguez to help with the translation. My husband saw the Tundra and the Tacoma and after a test drive he decided on the Tacoma all thanks to these guys. After haggling a little he said yes and drove home in a very nice Tacoma. And with all this being said my husband is the hardest person to work with he never says yes and we had been looking since January. I was not happy with the purchase but my husband was very happy and that's what really mattered since it was for him. More
October 18 I own a car I bought at this dealership. They have serviced that car from the very beginning. That car is still mine but I drive it less. I decided to I own a car I bought at this dealership. They have serviced that car from the very beginning. That car is still mine but I drive it less. I decided to buy a different make that this dealership doesn’t sell. I came back for them to service it and was treated less than normal. They serviced it, hopefully, but not completely. The Toyotas that were in that day got the full treatment including a car wash. Mine didn’t get the car wash. Hopefully it got serviced correctly. More
Awsome Very pleasant expeirance will come back to buy and refer new costumer for Greg Rodriguez was a lot of help and will by from him again Very pleasant expeirance will come back to buy and refer new costumer for Greg Rodriguez was a lot of help and will by from him again More
Staff works together to get you the car you want. We purchased a vehicle last year from Mike Shaw, so there was no question we would return this year in search of another. Jerry Garcia was our sales We purchased a vehicle last year from Mike Shaw, so there was no question we would return this year in search of another. Jerry Garcia was our sales person of choice because he got us a great deal on our first vehicle. The staff works as a team in serving their customers, so when we arrived and Jerry was serving other customers, Sunny stepped up to give us a demo of the vehicle we wanted. The staff is knowledgeable and courteous and make you feel like your family....a functional family where you actually enjoy each others company. We walked in with a price in mind for this vehicle...and they made it happen - no sales pitches - no hidden fees - we gave them the price and they made it happen. They aren't scripted - the staff is genuinely invested in providing you the best sales experience..down to the home baked cookies! More
Good informative visit Friendly service, even though I decided to hold off on getting a car, the service I received was excellent. No one pushed me to purchase a car, and wh Friendly service, even though I decided to hold off on getting a car, the service I received was excellent. No one pushed me to purchase a car, and when I am ready to buy a vehicle I will definitely keep mike Shaw in mind. More
Service Advisor Not Knowledgable J. Garza I received a 5 year Anniversary Coupon for an oil change. I should of been advised that I would be charged the difference. Mr. Garza never explained t I received a 5 year Anniversary Coupon for an oil change. I should of been advised that I would be charged the difference. Mr. Garza never explained that to me and only discounted $ 13.00 and change. My coupon said $ 49.99. He told me that it had been taken off, but did not show on invoice. He couldn’t even give me a price or the amount of oil that was put into my vehicle. These coupons need to be explained when recieved, they are deceiving. I called 3 xs Mr. Barlow never returned my call. I left messages on his voicemail. What kind of service are you running if you can’t call a customer back? Mr. Mike Shaw needs to be informed about the employees that he has working under him. Very unethical, and Social Media needs to be informed. More
Purchase of new car We purchased a new car. Sales people Marcos and Mario were very helpful and friendly. Answered all our questions and made sure we happy with our pu We purchased a new car. Sales people Marcos and Mario were very helpful and friendly. Answered all our questions and made sure we happy with our purchase. More
Easiest purchase ever I knew exactly what I wanted and what I was able to afford. I spoke to sales person and he found me what’s i was looking for right away. Everyone at I knew exactly what I wanted and what I was able to afford. I spoke to sales person and he found me what’s i was looking for right away. Everyone at the dealership was so friendly and professional. No pressure at all! I definitely recommend Mike Shaw Toyota! More
Awesome service Everytime Service is always so good I want my next car to be a Toyota. Great communication with customer and clarity. Make sure you get your service done here e Service is always so good I want my next car to be a Toyota. Great communication with customer and clarity. Make sure you get your service done here every time. I had an issue with the seat bracket on my Mazda 3 in 2017. They gave me an estimate on how much it’d cost, it was too much. But, they recommended before doing so I take it to a Mazda dealership in case there was a recall for the seat. Turns out there was, I ended up getting the seat bracket repaired for free. All thanks to service at Mike Shaw Toyota recommending I do so. Also, free sodas! More
Excellent to deal with Victor was super to deal with. I felt very comfortable dealing with him. He advocates for the buyer, is responsive, addresses concerns, and works fo Victor was super to deal with. I felt very comfortable dealing with him. He advocates for the buyer, is responsive, addresses concerns, and works for a fair deal for both sides. He will be the ONE I deal with when I go back, and whom I recommend to others. Cory was decisive, quick, and responsive to address issue. Couldn't ask for more. More