Mike Shaw Kia

Professional Did not take long to find the problem. Took care of it. Got me a rental car. Had the job done on the day promised. Did not take long to find the problem. Took care of it. Got me a rental car. Had the job done on the day promised. More

Nice, quick and courteous. Kept me informed. It was unfortunate that it was the 4th time bringing the car in for AC repair on a new vehicle. But each time was friendly, and quick. It was unfortunate that it was the 4th time bringing the car in for AC repair on a new vehicle. But each time was friendly, and quick. More

First class service! Our service rep, Chris, was super communicative, helpful and friendly. We have a 2007 Kia Sedona and the ignition wouldn't turn over. The lights would Our service rep, Chris, was super communicative, helpful and friendly. We have a 2007 Kia Sedona and the ignition wouldn't turn over. The lights would come on but it wouldn't turn as if it were in gear. Chris worked with the tech to find the culprit behind the fuse box on the drivers side. Then, Kia had literally 9 part numbers and our Kia was on a bubble between part numbers so Chris contact Korea to resolve the issue. Just a great experience all the way around. Thanks Chris and Kia team. More

Best Car Shopping Experience Ever I had been a previous customer with a 2013 Kia Forte. Long story short, the Forte was rear ended and deemed a Total Loss. I had looked online at MikeS I had been a previous customer with a 2013 Kia Forte. Long story short, the Forte was rear ended and deemed a Total Loss. I had looked online at MikeShaw.com and sent a message about the cars i was interested in looking at. The next day I was contacted by Urban Chupe. From the start, Urban treated us with care and understanding. He had a conversation with us, and he told us step by step what to expect. It never felt like a shopping experience. It was more of a friend helping a friend. Urban showed excellent attention to detail, great customer service, and went the extra mile, Overall, I can not say enough good things about Mike Shaw Kia and Mr. Urban Chupe. More

Quick and Dependable The service excellent and quick. As always dependable on the quality of work. I am pleased with the customer service and work done on both Kia Vehicle The service excellent and quick. As always dependable on the quality of work. I am pleased with the customer service and work done on both Kia Vehicle More

AMAZING We had amber and she did everything she possibly to get me in a car an afford!!! Amazing service!!! Would recommend this dealership to everyone! We had amber and she did everything she possibly to get me in a car an afford!!! Amazing service!!! Would recommend this dealership to everyone! More

Great experience Awesome service.. i only bring my car here with people i trust... lobby is always clean... service people always informative.. i love kia and wont go Awesome service.. i only bring my car here with people i trust... lobby is always clean... service people always informative.. i love kia and wont go any where else... More

Scheduled Maintenance I always have Great Service @ Mike Shaw Kia! Never have a problem and they always take great care of me and my first new car. Thank you Crystal I always have Great Service @ Mike Shaw Kia! Never have a problem and they always take great care of me and my first new car. Thank you Crystal! More

Battery issues As always Dennis was very kind and got to the matter in a timely fashion whenever Dennis is not there to help us all the people in the service depart As always Dennis was very kind and got to the matter in a timely fashion whenever Dennis is not there to help us all the people in the service department have been very helpful the guest waiting area has always been clean and tidy. Would also like to thank Tori Munoz for taking the time to show us a few new Kia Sorrento‘s More

Excellent Bobby was great. Answered all my questions. I needed to rent a car & when he new that worked with me so could return my rental car !!! I could not be Bobby was great. Answered all my questions. I needed to rent a car & when he new that worked with me so could return my rental car !!! I could not believe how smooth the process went. Also I did not feel any pressure to buy !!! I had a Kia with a lot of miles and wanted another Kia. I love my Kia soul. Thanks Bobby and the Kia staff !!!! More