Mike Shaw Kia

Worst service team ever...sad The incompetence of this company is truly amazing. Their inability to get things done in a timely manner is the only thing you can count on. When deal The incompetence of this company is truly amazing. Their inability to get things done in a timely manner is the only thing you can count on. When dealing with Mike Shaw Kia in Corpus Christi is a guaranteed disappointment. More

Service Rep is Horrible My daughter (a college student) went in for a simple oil change. Well beware an oil change costs $29.95, which is reasonable, but the sales representa My daughter (a college student) went in for a simple oil change. Well beware an oil change costs $29.95, which is reasonable, but the sales representative Camelia talks fast and slips in tire rotation to her pitch. The tire rotation costs $19.95. Keep in mind that the car was bought there. You would think they would like to keep their customers. Instead Camelia accuses my daughter of not paying attention to her, because she was on the phone with me (her mother). These college students end up graduating, getting jobs, do you think they would want to purchase a second vehicle at such a place? I don't think so. Lesson here: ask Camelia to slow her sales pitch down, and ask her the costs of everything she is pitching. More

scam!! On march 19th, my husband and I leased a kia from this dealership and traded in our toyota collora. Deal was done, the contract was signed and we dro On march 19th, my husband and I leased a kia from this dealership and traded in our toyota collora. Deal was done, the contract was signed and we drove off in our brand new car. Only to receive a phone call 4 days later telling us that we had to go back and sing some missing paper work that we had failed to sing on the 1st day there. First red flag. we went back and they had now put me on the deal with my husband which was fine by both of us so we again signed the papers. we left, thinking everything was fine and again we drove off in our new car. Then 3 weeks later I get another phone call from the dealership saying that our loan was not approved by financing and that we had to go back in, and the next step will be to return the car. on April 7th, we went back with the car, talked to the financial department to the dealer manager and to the sales person; asking us for more information to send to the financing company. we had no other means to report, they even offered to falsify information for us. We did not feel comfortable doing this and in the end we had to return our brand new car and get our trade in back. Before we left the dealership I wanted confirmation for this transaction and both the financial person and the manager re-assured me there was no liability and that no such paper existed or was required. we made peace with it, took our old car back, made the payment on our old car which was almost due and left. only to get a call the next day, saying that in fact the financial company did approve the deal and that we could come and get the new car back if we wanted to do so, at this point we had both had enough and said that we will keep our old car and they could keep theirs. This is when they said that we had signed a contract and we were liable and they could even file for a repossession of the vehicle and it would go on my credit. not to mention they lost the second key to my trade in vehicle. More

Good First Experience Our salesman was Kevin Flores. I would highly recommend him to anyone! He is a straightforward person that will make you understand your options. I am Our salesman was Kevin Flores. I would highly recommend him to anyone! He is a straightforward person that will make you understand your options. I am one happy customer. Thank Kevin! More

Not friendly I would like to share with you that I had a bad experience with this dealer. They posted a good car with low mileage and low price and I had an appoin I would like to share with you that I had a bad experience with this dealer. They posted a good car with low mileage and low price and I had an appointment with them to see this car. They told me they sold it yesterday. I wasted my time. More

Paid attention to our specific needs Initially came in with a used car purchase in mind. Perry Escobedo was very patient keeping in mind my special requests for a car that would work with Initially came in with a used car purchase in mind. Perry Escobedo was very patient keeping in mind my special requests for a car that would work with my physical limitations. Decided to look at new autos and worked with Tyler Hampton as well. Both gentlemen were very pleasant and creative in giving options. They even let me sit in and drive SEVERAL cars before I chose one. They did not try to steer me into a car that I wasn't comfortable with and stayed within my price range. Gilbert in finance was straight forward with the paperwork and extra coverage options. Will be returning to get a second vehicle for my husband! Thanks guys!! More

BEWARE - RENTAL SERVICE BE AWARE OF THEIR RENTAL SERVICE. EVEN IF YOU ARE UNDER WARRANTY AND GETTING WORK DONE ON YOUR VEHICLE THEY WILL STILL TRY AND RIP YOU OFF. $30 FEE AN BE AWARE OF THEIR RENTAL SERVICE. EVEN IF YOU ARE UNDER WARRANTY AND GETTING WORK DONE ON YOUR VEHICLE THEY WILL STILL TRY AND RIP YOU OFF. $30 FEE AND $9 PER GALLON IF YOU DON'T FILL THE CAR BACK UP. RIP OFF. More

Worst experience ever Where do I even start? Since the beginning this dealership has been nothing but a problem! I recently financed a car with Mike Shaw Kia and I regret i Where do I even start? Since the beginning this dealership has been nothing but a problem! I recently financed a car with Mike Shaw Kia and I regret it so much. I made a deal with them to trade in my mazda as my downpayment and they said they would give me $1,000 without even looking at it and since it was late they let me drive the Hundai home that night and come back the next day with my trade in and to do the paperwork. The Mazda was in bad shape and didn't make it to corpus so I sold it to a buddy of my dad's for the $1,000 that we had agreed on as a down payment. When I arrived at the dealership with the money and ready to sign for my car the sales manager Roy Davilla asked where the Mazda was and I explained to him the situation. He was beyond furious and wasn't embarrassed at all to show it! I was appalled because I thought the deal was $1,000 downpayment, or the car which was of "equal value". I then realized why he was so mad. They were going to fix my car and get so much more out of it than just the $1,000 that they were offering me as comparison to the $1,000 cash that I had brought to the table. From then on they were nothing but rude to the point where they almost started to yell, and were not cooperative at all at making a deal. I ended up getting so frustrated and annoyed because the Sonata was exactly what I was looking for and I needed a car for school ASAP, so I ended up with a HUGE monthly payment that is WAYYYY over the budget we had agreed on and the final price of my car was more than doubled. They also forgot to ask for my check stub when we were doing the financing paperwork and told me 3 weeks later that if I didn't give them the check stub that they would come pick my car up that day! I am very unhappy with the service of this company. I wish I had read the reviews before making a deal with them. More