Mike Shaw Chrysler Dodge Jeep Ram

I worked with Jorge Duran and he was Awesome!! AMAZING CUSTOMER SERVICE!!! VERY FRIENDLY AND DIDN'T PRESSURE ME!!! He's Def the reason I'd go back! CUSTOMER SERVICE!!! VERY FRIENDLY AND DIDN'T PRESSURE ME!!! He's Def the reason I'd go back! More

Chris was so helpful. He genuinely cares about his customers experience. I would highly recommend this dealership. The staff is incredible. I absolutely love my new Dodge. customers experience. I would highly recommend this dealership. The staff is incredible. I absolutely love my new Dodge. More

They gave me hope that i would get a new car when i thought there was no hope left he made me feel like he really cared and was there for me and helped me find what car i really wanted. thought there was no hope left he made me feel like he really cared and was there for me and helped me find what car i really wanted. More

The buying experience was very pleasureable. Josh was able to answer all of our questions and provided excellent service to us during the buying process. Everyone at the dealership was very knowledgeable able to answer all of our questions and provided excellent service to us during the buying process. Everyone at the dealership was very knowledgeable in every regard. I would buy here again More

Brought my car in to have an oil change and my antenna replaced, I was told this would take 1 1/2 hours. The oil change was completed in 45 minutes. One hour later they hadn't even taken the car back in replaced, I was told this would take 1 1/2 hours. The oil change was completed in 45 minutes. One hour later they hadn't even taken the car back in to start the antenna repair. Their excuse was they got backed up in service, my car was here at 11:00 a.m. Long before the afternoon rush. I would have appreciated being told up front it would take three hours and I would have made other plans rather than wasting all that time sitting at a dealership. I will definitely rethink using this service department again. More

My experience purchasing my vehicle was great! Jaime was very friendly and did a great job in finding the exact vehicle I was looking for. Two days after I purchased my vehicle the stitching in the drivers very friendly and did a great job in finding the exact vehicle I was looking for. Two days after I purchased my vehicle the stitching in the drivers side seat had already torn and Jaime did a great job getting me into the service department so I could be taken care of! My only complaint is with the Title department! My temporary tags have 9 days left before they are expired and I went to the DMV to register my vehicle. They stated the paperwork has not been submitted from the title department at the dealership yet. I contacted the Title department on 06/03/2013 and they stated they would have the paperwork in to the DMV first thing on 06/04/2013. I returned to the DMV on 06/04/2013 to register my vehicle at 2 PM and the paperwork still has not been submitted. My biggest complaint is that it shouldnt take this long to get the paperwork in to the DMV and in fact I also co-signed on a vehicle for my girlfriend from Rocky's Auto in Denver about a month after I purchased my vehicle and they already have their paperwork into the DMV!!!!!! So overall my experience with the sales department and Jaime Martinez specifically was great!!! He is a great salesman and really valued the customers needs and was able to take care of them in a very timely manner!!! However, the Title department needs some work in getting their paperwork submitted in a timely manner and following through with their promises to their customers, instead of having them go to the DMV on two seperate occasions and still not having the paperwork to register their vehicle! Everyone knows how much being at the DMV is of an unpleasant experience and instead of it being regularly unpleasant now im forced to wait and have it be even a more unpleasant experience due to the Title department not doing their jobs! Thank you Chadd Riordan More

My wife and I were looking for a car for her. We visited every dealership in Greeley and we were not greeted at any of them except for John Elway Dodge. As soon as we stepped on the lot to look around, we w every dealership in Greeley and we were not greeted at any of them except for John Elway Dodge. As soon as we stepped on the lot to look around, we were immediately greeted by a sales associate who listened to our inquiries. After much discussion, Brian gave us our options without any hassle. Finally we walked away with a 2011 Dodge Avenger on our first visit. After the amazing experience we had with their customer service, we decided to continue to use them to service our vehicles. I even recommended the dealership to my coworkers who bought their trucks from them. Five months later, we brought our vehicles to have our oil change. While we were waiting, we decided to look around for a new truck. As we looked in the lot, Kevin remembering our faces walked up to greet us. It was wonderful being recognized and assisted again. We told him we were still looking for a truck. With that information, he suggested a 2013 Ram 1500 that was in the lot. We took a look. Then took a test drive. Then we decided to go for it. Another great customer service experience with no hassle. This is a dealership I will always recommend. They have great customer service team and truly treat you as a part of the family. Kevin, Brian, Charles, Jeff, Jason and Brandon are great representatives! More

Good customer service, they worked hard to get me the truck I needed. I am very pleased with everyone I dealt with. I will be going back. truck I needed. I am very pleased with everyone I dealt with. I will be going back. More