Mike Shaw Chrysler Dodge Jeep Ram

Mobile service review Joe Segura, a mobile service tech, scheduled and fulfilled a mobile service regarding a factory recall. He came to my house and performed the necessar Joe Segura, a mobile service tech, scheduled and fulfilled a mobile service regarding a factory recall. He came to my house and performed the necessary service in less than 15 minutes, saving me a drop off and pick up and an entire day without my truck.. The Fort Collins dealer that normally services my truck, Fort Collin Dodge, did not even offer me this service. Guess who I'll be doing business with from now on. Thank you, Joe. Also, I believe it was Jeff Gregory that suggested the mobile service in the first place and put it in motion. More

Mobile Joe Recall Service My 2013 Ram pickup had an airbag deployment recall - called the dealership to make an appointment - was told they had a mobile service and the technic My 2013 Ram pickup had an airbag deployment recall - called the dealership to make an appointment - was told they had a mobile service and the technician would call and come to our house for the recall - Joe called next day and indicated he could do the recall at 1:30 PM - was at the house right on time - super friendly and had the "fix" done in no time - checked for other recalls/updates - found one more and within minutes had that done - best service ever - Joe is a great asset to dealership and will always ask if needed service on our Ram or Jeep can be done by him at our home - highly recommend this dealership (recently bought a new Jeep from them) and it's service department More

Mobil repair My Jeep Wrangler was needing a recall performed on the PCM. They were able to come to my house and do it. Saved me a lot of time. Technician was profe My Jeep Wrangler was needing a recall performed on the PCM. They were able to come to my house and do it. Saved me a lot of time. Technician was professional and polite. More

Warranty and recall issues My name is Jeffrey Bradley, I live in Loveland Colorado.Just for the record I have never written a review on anything. I recently bought a 2013 ram la My name is Jeffrey Bradley, I live in Loveland Colorado.Just for the record I have never written a review on anything. I recently bought a 2013 ram lariat in seattle due to cheaper pricing. Its obviously a slightly used truck,it had 24k on it when i bought it.So when I got home for some reason the radio/nav center wouldn't remember preset radio stations. Everything else was fine.So, I took it to John Elway dodge in Greeley Colorado,its about 20 miles from my house.I was quickly learned that the dealer i bought it from had not registered that I owed the truck with the chrysler corporation,take in mind I had the truck for six months at this point.John Elway dodge stepped up bigtime,they took care of that problem pretty quick,then even though I did not buy the truck from them,they treated me like I did.Honestly I couldn't believe it.I gotta say that Phil the head of the service department treated me very well,by the way I did not make an appointment with them,I just showed up complaining,they immediately took in the truck and started working on it, Im not joking.Then they fixed a couple of minor recalls that I didn't even know about,no thanks to the dealer I bought it from.So,they had to order a new nav/radio,and they fixed every thing else as far as recalls in just a few short minutes. So ,about a month passes and Im getting close to the cut off date on some the electronic warranties,out of the blue I get a call one day from Joe Segura,he is a mobile technician for John Elway dodge,so he says hey, Im joe with John Elway dodge, some he comes over to my house, fixes a few new minor recalls,gets more info on the radio,comes back a week later and replaces the entire nav/radio in about a half an hour. This is the first time I have ever experienced a dealer mobile tech,its pretty darn nice,I gotta say.I did not give dodge one penny,nor did I ask for any thing extra or above and beyond,I just wanted the truck in perfect shape.With out a doubt this is by far the best dealership I personally have ever seen,every person I dealt with was very respectful and an ease to deal with.I regret not buying the truck there honestly.Believe it or not I am a chevy guy,lol, I don't drive the dodge daily,I still drive my chevy to work everyday. I f i ever get another dodge anything I will definitely be going back to John Elway dodge. So thanks to Phil and Joe, great guys who know their stuff.This all took place over the summer of 2015 btw.Believe it or not this is an entirely true story,take it for what you will. Sincerely,Jeff Bradley More

Joe Segura - Mobile Tech Joe did an outstanding job performing three different recalls on our Ram truck. He also fixed a "sticking" driver door window that needed repair. He Joe did an outstanding job performing three different recalls on our Ram truck. He also fixed a "sticking" driver door window that needed repair. He was on-time, quick, efficient, and friendly. Definitely loved the mobile service that came right to the house when it was convenient for us. Will be calling him again if service is needed. A+ rating! More

Super Happy Buying Experience Was a great experience from start to finish. We were met by salesperson, Amy Kurtsinger when we got to the dealership - - so glad it was her, she's a Was a great experience from start to finish. We were met by salesperson, Amy Kurtsinger when we got to the dealership - - so glad it was her, she's awesome. We had a specific model, color, and package in mind, Jeep Renegade Sport/Sand/Standard Transmission, when we arrived. Unfortunately the last standard transmission had been sold the night before. Amy was very understanding and patient with us and we agreed to check out other variations of the Renegade. In the end, we decided we wanted to stick with our original configuration. Amy and the dealership happily worked with us, and although it is not the desired way of doing things, they sought out and found exactly the model/color/transmission we wanted. And, in one day (not counting Sunday, when they are closed), they got our Renegade up to Greeley and into our hands. We couldn't be happier with the dealership, the experience, and especially Amy who went out of her way to make us happy and make the whole process a smooth one. More

Joe Segura The mobile tech service is great! I couldn't make it into the shop during normal business hours to get the safety recalls completed, so the service d The mobile tech service is great! I couldn't make it into the shop during normal business hours to get the safety recalls completed, so the service department sent out Joe Segura to complete them at my residence. Joe, and his service, were great. More