
Mike Shaw Chrysler Dodge Jeep Ram
Greeley, CO
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Dodge Pickup Dakota Recall-Airbag We were taken care of by Joe Segura, of the John Elway Mobile Service, was very prompt and got the service done as he said in time frame. He also gave We were taken care of by Joe Segura, of the John Elway Mobile Service, was very prompt and got the service done as he said in time frame. He also gave all information need for what was to be done, Very Happy More
Mobile Air Bag Recall Repair- Outstanding I was notified of an air bag recall on my Dodge Durango. From the moment I called John Elway Dodge in Greeley the customer service has been exceptiona I was notified of an air bag recall on my Dodge Durango. From the moment I called John Elway Dodge in Greeley the customer service has been exceptional. When I spoke to the service department last Thursday everything has moved forward very smoothly. Everyone has been helpful and extremely customer service oriented. Today, Joe Segura arrived to change out the recalled parts. He was friendly, knowledgeable and communicated the entire process well. After he finished, he explain next steps as well as how to contact him if needed. I appreciated his wonderful customer service. I am blown away by the customer service from John Elway Dodge in Greeley. Every encounter has been smooth and quick. More
Mobile service Joe Segura did a wonderful job updating service recalls on my Jeep. I would recommend the mobile service and would highly recommend Joe Segura as you Joe Segura did a wonderful job updating service recalls on my Jeep. I would recommend the mobile service and would highly recommend Joe Segura as your mobile technician. More
Recall Service Mobile service was a new concept to me. Joe Segura came to me - friendly and professional. Completed the job quick - awesome individual to work wit Mobile service was a new concept to me. Joe Segura came to me - friendly and professional. Completed the job quick - awesome individual to work with! More
recall Joe worked around my schedule the mobile meant i didn't have to go to them and wait Joe was friendly and quick thank you Joe Joe worked around my schedule the mobile meant i didn't have to go to them and wait Joe was friendly and quick thank you Joe More
Beware of sabotage Took my vehicle into John Elway Dodge for a light switch warranty service. I was not happy with the way they handled the appointment and decided that Took my vehicle into John Elway Dodge for a light switch warranty service. I was not happy with the way they handled the appointment and decided that I did not want them to work on my vehicle. When I got my vehicle home it seemed to be running very rough and missing a lot. I was suspicious of what they may have done but I decided to give it a tune-up because it needed one anyway. I changed the plugs and the wires and a new coil to no avail, it still ran the same, very rough and missing. I looked up the cylinder sequence online to make sure that the plug wires we're on the right terminal. I discovered that two of the plug wires were switched. Wow I wonder how that happened maybe it's because I just left John Elway Dodge. More
Mobile Service First of all, i had never experienced any dealer that offered a mobile service where I didn't have to go to the dealership. I was really impressed wit First of all, i had never experienced any dealer that offered a mobile service where I didn't have to go to the dealership. I was really impressed with this level of service. Secondly, Joe Segura called and set up a time and was punctual. I didn't have to do anything. Joe simply addressed my recall issue right in my driveway. He was professional, efficient, and wanted to make sure all my questions were answered. More
Mobile Service Mobile service provided by Joe for our 2006 Jeep Grand Cherokee...super job, quick, professional, friendly and completed in one call. Highly recommend Mobile service provided by Joe for our 2006 Jeep Grand Cherokee...super job, quick, professional, friendly and completed in one call. Highly recommend Joe. Thanks Joe! More
Mobil service Joe Segura did an excellent job replacing a trip piece inside my 2017 Grand Cherokee. He called first and came when he said he would. He was fast and Joe Segura did an excellent job replacing a trip piece inside my 2017 Grand Cherokee. He called first and came when he said he would. He was fast and very professional. More
Great Service Technician was here on time and worked very fast. Once done, he explained the service he had done and the new changes. Very professional and friendly. Technician was here on time and worked very fast. Once done, he explained the service he had done and the new changes. Very professional and friendly. More