Mike Savoie Chevrolet
Troy, MI
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Great Experience This is the best ever car buying/leasing experience I've ever had. Rick Russo was the best. He was helpful in every way and I ended up with even more This is the best ever car buying/leasing experience I've ever had. Rick Russo was the best. He was helpful in every way and I ended up with even more that I was expecting. Outcome: I love, love, love, my new Chevy Cruze! More
Best dealership I've ever encountered. I've purchased new vehicles, taken our Pontiac in for service, and had body work done a couple times. I've dealt with just about every department at Mike purchased new vehicles, taken our Pontiac in for service, and had body work done a couple times. I've dealt with just about every department at Mike Savoie and I can say each time I've been their someone has gone out of their way to make our visit a pleasure. They will do what is needed to make sure you leave there happy, what else could you ask for? More
I had a great experience with this dealership! They seemed very honest and friendly! Ed even stayed late to make sure I knew everything I needed to know about this vehicle! seemed very honest and friendly! Ed even stayed late to make sure I knew everything I needed to know about this vehicle! More
My experience has been less than stellar. I negotiated a deal and asked many times if the lease deal included everything including tax. Every time the sales rep said yes. I asked if there were any other fee deal and asked many times if the lease deal included everything including tax. Every time the sales rep said yes. I asked if there were any other fees and costs of any sort that I would need to pick up aside from what we agreed on and again the answer was no. The day my car was delivered the sales person sent me an email that there was $500 more on taxes. Its upsetting since I would not have let them pull my credit If I knew the real deal they were going to give me. I spoke to the sale manager who tried to help me by charging even more. He said I I paid $ 325.52 per month instead of $308 a month on the 36 month lease he would take of the $500 that wasn't supposed to be there. So lets go over his his deal 36 x 18.52 = $667.72 cents. So his way of making up for the fact his sales person misrepresented the deal he was willing to charge me an extra $667 of extra payment and in return take off the $500 that wasn't supposed to be there. Gee thanks. What a way to stand behind your offers More
Sandy McMenomay is the quintessential salesperson for purchasing a new vehicle. Sandy respected my time by evaluating my needs and offering options that fit my budget. The Finance Manager, Jon Hoke pro purchasing a new vehicle. Sandy respected my time by evaluating my needs and offering options that fit my budget. The Finance Manager, Jon Hoke procured my financing before I could drink a cup of coffee…and with a better interest rate than I thought I would get. Wow! Next time I will only pour a half of a cup of coffee. I look my 18 year old son Jason to the delivery. Even though the Malibu is mine, Sandy look the time to educate Jason on the paperwork involved in the delivery process. I was also impressed that the General Manager, Keith Studzinski and the Customer Relationship Manager, Jeff Groom took time out of their day to thank me. More
I've been going the the service department for regular maintenance since I bought my Traverse 3 years ago. They are the friendliest and most accommodating group of guys. The customer service is second to maintenance since I bought my Traverse 3 years ago. They are the friendliest and most accommodating group of guys. The customer service is second to none! More
My/Our experience with Mike Savoie Chevrolet has been very positive. I/We have purchased 3 vehicles from Mike Savoie with great service. I have used the Service Department only once so far. The service very positive. I/We have purchased 3 vehicles from Mike Savoie with great service. I have used the Service Department only once so far. The service was Great! Brian answered the telephone when I called, he scheduled my appointment. It was a smooth transaction. Even with construction going on, the make shift waiting room in the new showroom was comfortable. I was so happy to learn that Mike Savoie had wifi, so I could use my computer while I waited. The time flew by, and my car was ready before it was expected to be done. They even washed it. I would definitely recommend Sales and Service at Make Savoie Chevrolet. Thank you! More
I just bought a 2012 Equinox. First let me say I had been to several dealers looking for the available colors and Mike Savoie was the only dealership I found with every color made, several different option p to several dealers looking for the available colors and Mike Savoie was the only dealership I found with every color made, several different option packages, and great internet service. I worked with Shannon through email and found a car I was interested in. We met Shannon and we had the best experience working with him and the rest of the staff including meeting Mike Savoie himself. I would personally like to thank Shannon for the excellent service and time provided along with the staff of Jeff, Keith, and Mike. Thank you for the excellent service we really appreciated you taking the time and patience to help me find 'the car'. Kim & Sandy K. More