Mike Savoie Chevrolet
Troy, MI
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Poor customer service. As a comparison, I took my RAV4 to Toyota for a coolant leak and it needed a new radiator. Since they had to order it overnight shipping, they not on As a comparison, I took my RAV4 to Toyota for a coolant leak and it needed a new radiator. Since they had to order it overnight shipping, they not only gave me a ride home (20 min drive), they came back to my home and picked me up when the vehicle was ready the next day (20 min drive each way). When my wife took her Cruze in for a scheduled appointment to "wait at dealership", she said they not only didn't even want to do it that day, despite her having an appointment, they didn't want to give her a ride home. Luckily I was home to go get her and bring her back home. When the car was done the next day, my wife was at work with my car until 10PM, so I had none. And they did not want to come get me to get the car when it was ready, despite me telling them I had no transportation. We had to wait until Monday, since they're not open on weekends. More
I would give Paul Vanduci more than 5 stars if I could! His attention to detail is wonderful. I recently purchased tires for my Equinox and I was impressed with his concern about what type would suit my His attention to detail is wonderful. I recently purchased tires for my Equinox and I was impressed with his concern about what type would suit my needs in driving up north as well as in our area. The technicians are great and I appreciate the shuttle service that Savoie has for its customers. Great job Everyone! More
My experience was smooth and pleasant from start to finish. Karen was an excellent salesperson- professional, knowledgeable and respectful of my needs and budgetary constraints. I did not feel pressure finish. Karen was an excellent salesperson- professional, knowledgeable and respectful of my needs and budgetary constraints. I did not feel pressured in any way. The pricing and financing terms were completely transparent. The credit application process and vehicle delivery were smooth and quick. Normally I dread dealing with the car buying process, so this was a breath of fresh air. And I absolutely love my vehicle! More