Mike Reichenbach Ford Lincoln

Exceptional Ronald and Mike were very helpful and knowledgeable of the cars. They were not pushy. I love my new 2018 Ford Fusion. Thank you for everything! Ronald and Mike were very helpful and knowledgeable of the cars. They were not pushy. I love my new 2018 Ford Fusion. Thank you for everything! More

I went in for oil changed and they damaged my air suspensio. Against my better judgement, yet with the word of the owner that they would repair their damages done to my car, I allowed Mike Reichenbach to repair Against my better judgement, yet with the word of the owner that they would repair their damages done to my car, I allowed Mike Reichenbach to repair the damages there. I should have gone to another dealership. After weeks of waiting for them to repair my car, it was delivered to my home. My car now won’t crank. The service rep Matt never said to me today that I would need a jump to charge the battery. He knew he had to charge it to bring it to me, that’s why he didn’t want me to come pick it up from the dealership. They lie and have deceitful practices. Matt argued with me about the car repairs in my home drive way in front of my neighbors. He called the general manger John Keyes, who hung up the phone while I was trying to explain what was going on. Previously, the service manager John Lee had hung up on me too. This place has horrible customer service and they lie. The owner assured me that I would receive my car back with no issues after they repaired the damages they caused. That was a lie. My car is sitting in my driveway and it will not work. This has been a horrible experience. Please find another dealership service your car. These people have no desire to honest and respectful. More

That are not good people lies is all I got from them after 4 My salesperson was Brandon Williams guaranteed me that he had me a truck that would work for the price that I wanted to pay per month which was a lie My salesperson was Brandon Williams guaranteed me that he had me a truck that would work for the price that I wanted to pay per month which was a lie every time I went down there to talk to somebody different the sales manager also told me there was nothing he could do to help me that was a lie too More

Awesome Experience, thanks so much Wendell Gamble for making my buying experience as easy as possible. I would gladly recommend anyone to this dealership and Experience, thanks so much Wendell Gamble for making my buying experience as easy as possible. I would gladly recommend anyone to this dealership and most importantly, the sales rep!!!! More

Service and collision departments 1. Recently had my grandson's Mustang in the collision department for minor repairs due to a deer incident. Work was done fairly quickly and within es 1. Recently had my grandson's Mustang in the collision department for minor repairs due to a deer incident. Work was done fairly quickly and within estimated insurence budget. A replacement GT hood was painted and installed along with minor body work. Paint job was 1st class and near perfect! Body work excellent.Dustin and Julie worked with me and my insurance to assure complete, excellent results. Their parts price matching kept us within budget. They worked with the dealership's sectional director, Frank Walker to assure we were satisfied. 2. I oversee the service of our local Veterans Administration van's and have always received prompt service. John Lee, service manager, allows us to use the Ford "coupons" for service. A good deal that saves the VA a little money. Colonel Martin C. Thomas More

First Class You want to be treated like a valuable customer......this is the place. Start with Al Dock and he will see that you're taken care of. John Lee in the You want to be treated like a valuable customer......this is the place. Start with Al Dock and he will see that you're taken care of. John Lee in the service department......"Top Notch." We just got our third car in five years from Al. We're looking forward to enjoying our new Lincoln. I have been a customer of many dealerships over the years and I've never been so totally satisfied. I spent a couple decades calling on hundreds of dealerships as a businessman in the US and Canada.......I feel quite confident and qualified in saying this dealership is "First Class" from the front to rear. More

Very informative and pleasant.... My car was serviced at Mike Reichenberg in Florence S.C., last week....Service men were very informative about what needed to be done. Due to my work My car was serviced at Mike Reichenberg in Florence S.C., last week....Service men were very informative about what needed to be done. Due to my work schedule, they came to my job, and picked up my car, and offered to come pick me up when I got off if need be. I really appreciated that. My car was ready when promised and I am always beyond pleased with their service. Would definitely recommend them. Thank-you A Satisfied Customer More

Excellent !! I was very pleased with the service from the staff. I dealt with a couple of people even before I test drove a vehicle, there was no back & forth on I was very pleased with the service from the staff. I dealt with a couple of people even before I test drove a vehicle, there was no back & forth on their part. I explained to them what I felt comfortable with as a monthly payment, and they worked with me and got me exactly where I needed to be. The salesman even called to let me know he had both cars parked at the front door waiting on me to arrive. I knew I was going to buy a new car, but his professionalism help me determine which car I would drive home. Everyone had a great attitude. A HUGE Thank you to James Welch and Steven Collins. More

Good People Good People. Have me what I wanted.Bought my wife new car.Sales team were very friendly and very helpful.Went to Four more dealers before buying the s Good People. Have me what I wanted.Bought my wife new car.Sales team were very friendly and very helpful.Went to Four more dealers before buying the same car for 900.00 less. More