Mike Piazza Honda

Originally, had an issue with sales person that failed to acknowledge Honda discounts among other things and as a result I did not purchase vehicle. Was contacted by sr. management (Anthony) very next day an acknowledge Honda discounts among other things and as a result I did not purchase vehicle. Was contacted by sr. management (Anthony) very next day and offered fair price and was treated well. While my experience was not extremely pleasant at first, dealership went out of their way and make things right. Respect. More

Brought my 2004 Accord in for check of exhaust system and they looked at it for no charge and referred me to Low Cost Exhaust to get fixed, after informing me that my tail pipe had rusted. Had taken to Mida they looked at it for no charge and referred me to Low Cost Exhaust to get fixed, after informing me that my tail pipe had rusted. Had taken to Midas and was told I needed to replace exhaust system, even though I just had inspected in May. Thank you service department for your quality service. More

Terrible experience at this dealership in every way. I corresponded with a salesman throughout the day and made an appointment for that same day. When I arrived for the appointment the salesman wasn't ev corresponded with a salesman throughout the day and made an appointment for that same day. When I arrived for the appointment the salesman wasn't even there, it sounded like it was his day off (they called him and were trying to cover for him ... they didn't realize it but I overheard their conversation). They said he placed the appointment on the calendar for the following day. I had a hard time believing that since I corresponded with him one hour prior to the appointment and he said he would have the vehicle ready for me. I was passed to another salesman and had to start from scratch. Very disappointing since I had given all of the pertinent info on my vehicle, what I was looking for, etc. and had to start the process all over with the new salesman. I test drove a vehicle on my own and it was absolutely filthy, both inside and out. The drivers floorboard was covered in dirt, rocks and mud. I gave them the keys to my vehicle to evaluate it while I was gone and I'm not sure they even looked at it since it was in perfect condition (inside and out) and they offered me less than kbb average trade-in for it when it should have been at least the minimum of the excellent category. Their trade offer and overall offer was insulting and I let them know that. I told them up front I didn't want to play games, I wanted their best and final offer the first time and that didn't happen ... they came back with a ridiculous number and then wanted to negotiate. I asked for my keys, which they tried to hold for a minute, and then left. This was the worst experience I have had at a dealer in many years. They treated me like I was an uninformed consumer and they were obviously trying to take advantage of me, not knowing I do extensive research prior to attempting any deal. Situations like this is why car dealers have a bad reputation. More

I had a major service, 100k miles, brakes, fluids, spark plugs and filters. Drew provided great Service. There was an issue when picking up the car and drew made it right. plugs and filters. Drew provided great Service. There was an issue when picking up the car and drew made it right. More

Easy appointment and courteous staff during this unprecedented period was big deal and satisfying for us. Love come back for future service. Thanks a lot! unprecedented period was big deal and satisfying for us. Love come back for future service. Thanks a lot! More

It was a pleasure to sit down go over the options for my Ridgeline RTL-e I am originally went in for just an hour RTL But George worked with me and I ended up buying RTL-E We worked at the crossing everythi Ridgeline RTL-e I am originally went in for just an hour RTL But George worked with me and I ended up buying RTL-E We worked at the crossing everything was fine signing the paperwork was great the car is fantastic and George was helpful showing me all the options on the car it made it a pleasure buying it that dealership with George More

Always a pleasure doing business with Piazza Honda Mike in Service is very professional. Reasonable prices and terrific customer service. The whole staff is friendly in Service is very professional. Reasonable prices and terrific customer service. The whole staff is friendly More

Great Cars, Dishonest Dealership My family has purchased several cars from Mike Piazza Honda in Langorne, Pa. The cars were fine; our problems are with the dealership itself. 1. I My family has purchased several cars from Mike Piazza Honda in Langorne, Pa. The cars were fine; our problems are with the dealership itself. 1. I was involved in a fender-bender and brought my civic to Piazza Honda. I felt the estimate was too high and decided to get the car fixed by a local mechanic - for $500 less. A day or two later, the Piazza collision department guy calls and asks if I had decided to go ahead with the repairs and I advised I went elsewhere for less. At his point, he said: "I wish you had called me first, I would have lowered my price." This really did not sit well with me - don't take advantage, give me your best price first. 2. My son brought a used car, which was in the certified pre-owned lot. It turned out the car was not certified, and did not come with the appropriate warranties. 3. I bought what I thought was a 2011 Honda Insight (the salesman said it was 2011, as it was December 2010). It turned out to be a 2010 (noticeable on the sales paper fine print, but you expect the salesman to be upfront). 4. This month, I went to buy a certified pre-owned Accord. The test drive was bumpy, as if the tires were going over small speed bumps. When the salesman said he would test it, he came back and confirmed the sound. He quickly had the Service Department check it out, and he returned, telling me it was because the tires on the car were new (!) and it might or might not clear up(!). Needless to say, I did not buy the car. There is a business mentality of dishonesty at Mike Piazza Langhorne (perhaps other Piazza locations are better). Avoid at all costs. More

Best car buying experience ever My daughter had saved enough for a new car and wanted a specific Honda Civic and color. We searched honda dealerships in NJ close to home. A few had t My daughter had saved enough for a new car and wanted a specific Honda Civic and color. We searched honda dealerships in NJ close to home. A few had the car and my wife called around and visited a few with my daughter as I had to work. Some gave ridiculous quotes for a lease price, some tried the hard sell even though she told them she needed to speak to me and then some simply never called back until four days later when it was too late. Maybe some of this nonsense because they saw a woman and a younger woman? Anyway, all of this is what I've grown used to as a typical car buying experience in NJ. We have always hated the process. My daughter saw that Mike Piazza Honda had the car she wanted in a few different trims. Even though Piazza is in PA almost and hour from our house we went for it. My wife called and spoke to Anthony Mazzone at Piazza and then everything changed. He was great from the first call and my wife and daughter were excited. Anthony ran the credit, maneuvered what he had to on his end, and gave my wife lease prices for the different trims that were in my daughters price range right where we wanted them. We did most everything over the phone and bought the car the next day!! My daughter was thrilled!! A great day for our family. She earned that car. Went to pick up the car and Donald Pearl met us outside and spent a full hour showing my daughter EVERYTHING about the car. A nicer salesman we have never met. Went in and Jeremy in finance had us in and out in 10 minutes. Another really nice guy. From the first phone call this was the best car buying experience of our lives. If the expediting of the over the phone paperwork and pricing as well as the finance paperwork being done in record time (for me at least) is a result of a new process due to covid19 then all dealerships should consider staying with it going forward. Thanks to Mike Piazza Honda for making my wife and daughter very happy in these tough times. Buy a car from them. From this point forward my family wont go anywhere else. PS... And thanks to Donald Pearl for hooking me up with the best cheese steak I've had!! You will have to get the name of the place from him though after you buy a car. lol More

Service 2004 Honda Piazza representative was helpful & courteous regarding required work and Lyft transportation home while work was completed. I've been purchasing my H Piazza representative was helpful & courteous regarding required work and Lyft transportation home while work was completed. I've been purchasing my Hondas from this dealership for 40 years and trust their service department. More